Working at Penn Foster, Inc | Glassdoor

Penn Foster, Inc Overview

Scranton, PA
501 to 1000 employees
Company - Private
Education Training Services
$25 to $50 million (USD) per year
Penn Foster offers career-focused, affordable education through our 100+ high school, career school and college programs. Every year over 150,000 students enroll in programs to help prepare for careers in in-demand fields like Early Childhood Education, Pharmacy Tech, HVACR ... Read more

Mission: Penn Foster's mission is to enhance the lives of our students and clients through the acquisition of knowledge, skills, and credentials that can help them work toward their goals of advancing in their chosen field, starting a new career, or pursuing lifelong ... Read more

Company Updates

  • We're #PFProud of our 75 recipients of employee milestones! We celebrate their dedication to making education accessible to our over 250,000 learners so they can thrive. From 5-50 years of service, these people are the heart of Penn Foster and an integral part of what makes working at Penn Foster great.

  • Penn Foster Receives 2019 Learning in Practice Award from Chief Learning Officer We’re proud to share that Penn Foster is the recipient of a 2019 Learning in Practice Award, presented at the Chief Learning Officer Symposium held in Chicago, Illinois for our partnership with EmployBridge. EmployBridge, the largest industrial staffing company in the United States, partnered with us in 2017 to create the Better WorkLife Academy with the goal of providing training and upskilling to associates. Since it’s inception, more than 22,000 EmployBridge associates have participated in the program.

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Penn Foster, Inc – Why Work With Us?


At Penn Foster, we are dedicated to helping our students build brighter futures through accessible and affordable education. Our mission has remained the same over the past 125+ years: enhance the lives of our students and clients through the acquisition of knowledge, skills, and credentials that can help them work toward their goals of advancing in their chosen field, starting a new career, or pursuing lifelong learning.


Penn Foster helps the "non-traditional student." Whether that's adult learners, homeschoolers, or students searching for an alternative learning solution, we work together to help them achieve goals and reach their potential.


Penn Foster students study across the globe, but that doesn't stop us from coming together. We get to see our efforts pay off firsthand when we see how happy students are as they walk across the stage to receive their diploma during our graduation ceremony.


From our success coaches, to our instructors, to our product and marketing teams, we have our finger on the pulse of current market trends and best practices. We are shifting the educational paradigm and like to measure and be measured, so we can see our efforts paying off.


Through the power of education, Penn Foster helps tens of thousands of students each year gain the knowledge, the skills, and the confidence to help them on their paths toward career and life success! Join our team and help change a life, or make a dream come true.


Our Perks and Benefits

  • Tuition Reimbursement
  • Take any of our Programs for Free
  • Complete Medical, Dental and Vision Benefits
  • Flexible Work Schedule and Paid Time Off
  • 401(k) Savings Plan
  • Women's Leadership Program
  • Monthly Lunch & Learns
  • Gym facility & Discounts 

Penn Foster is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Penn Foster applies to all terms and conditions of employment. To achieve our goal of equal opportunity, Penn Foster maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified minorities, females, individuals with disabilities, and covered veterans.

photo of the Penn Foster values sign


Our shared set of beliefs, values & practices.  

We deliver results.  

  • We set clear goals. We embrace data to make better decisions for our customers.

We put students and partners first.  

  • Our customers come first, always!

We are transparent.  

  • We are open, honest fair and direct with our employees and customers.

We are curious.  

  • We continually grow both personally & professionally.

We own it.  

  • We do what we say. We are accountable to one another and our students.

We collaborate.  

  • We are an agile team of teams.

We play.  

  • We look for fun and humor in our daily work.

We act with integrity.  

  • We do the right thing. It’s as simple as that.


The attributes and behaviors we value in our employees


Penn Foster, Inc Reviews

  • "great"

    Current Employee - Student Advocate
    Current Employee - Student Advocate

    I have been working at Penn Foster, Inc full-time


    management is very supportive to all employees.


    no cons for me at all.

See All 84 Reviews

Penn Foster, Inc Photos

Penn Foster, Inc photo of: 2019 Culture Award Winners!
Penn Foster, Inc photo of: Our B2B Marketing Specialist gives two thumbs way up for the 2019 all-employee meeting!
Penn Foster, Inc photo of: CEO, Frank Britt, speaks at our 2019 All-Employee Meeting, energizing the organization for 2020 and celebrating our people with culture awards.
Penn Foster, Inc photo of: PF Sign
Penn Foster, Inc photo of: Express Clydesdales
Penn Foster, Inc photo of: Express Clydesdales
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Penn Foster, Inc Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Human Resources Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied through an employee referral. The process took 1 day. I interviewed at Penn Foster, Inc in November 2019.


    I interviewed with the head of the human resources department. During the interview, he apologized several times for looking at the wrong copy of my resume (I had previously applied for different positions and he had two copies of my resume). He asked me to go through each of my past jobs and tell him how I knew it was time to leave each, and concluded the interview by saying that he had not realized how long I have been at my current position and that he felt my experience was not a match. The overall implication was that he has realized relatively quickly that he felt I was not a match, but he allowed the interview to continue. At no point was there a break that would have allowed me to ask questions of my own. Overall, the interview ended feeling like it had been mostly a waste of both our time—he had not read my resume beforehand, was not sure which copy of it he should be looking, and referenced the incorrect position for my current role several times. He knew early on he would not be offering a second interview and still continued to ask questions, allowing the interview to continue for no reason.

    Interview Questions

    • How do you know its time to leave your current position?   Answer Question
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Penn Foster, Inc Awards & Accolades

  • SAGE Award - Marketing, Sage Awards, Scranton Awards for Growth and Excellence, 2018
  • Best Places to Work in Pennsylvania (Large), Best Companies Group, 2009

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