Penn Foster, Inc Career Overview | Glassdoor

Penn Foster, Inc Overview

Scranton, PA
501 to 1000 employees
1890
Company - Private
Education
$25 to $50 million (USD) per year
Penn Foster offers career-focused, affordable education through our 100+ high school, career school and college programs. Every year over 150,000 students enroll in programs to help prepare for careers in in-demand fields like Early Childhood Education, Pharmacy Tech, HVACR ... Read more

Mission: Penn Foster's mission is to enhance the lives of our students and clients through the acquisition of knowledge, skills, and credentials that can help them work toward their goals of advancing in their chosen field, starting a new career, or pursuing lifelong

Penn Foster, Inc – Why Work For Us?


WE ARE #PFPROUD

At Penn Foster, we are dedicated to helping our students build brighter futures through accessible and affordable education. Our mission has remained the same over the past 125+ years: enhance the lives of our students and clients through the acquisition of knowledge, skills, and credentials that can help them work toward their goals of advancing in their chosen field, starting a new career, or pursuing lifelong learning.

PUTTING STUDENTS FIRST

Penn Foster helps the "non-traditional student." Whether that's adult learners, homeschoolers, or students searching for an alternative learning solution, we work together to help them achieve goals and reach their potential.

CELEBRATING SUCCESS

Penn Foster students study across the globe, but that doesn't stop us from coming together. We get to see our efforts pay off firsthand when we see how happy students are as they walk across the stage to receive their diploma during our graduation ceremony.

WORKING TOGETHER

From our success coaches, to our instructors, to our product and marketing teams, we have our finger on the pulse of current market trends and best practices. We are shifting the educational paradigm and like to measure and be measured, so we can see our efforts paying off.

CHANGING LIVES

Through the power of education, Penn Foster helps tens of thousands of students each year gain the knowledge, the skills, and the confidence to help them on their paths toward career and life success! Join our team and help change a life, or make a dream come true.

JOIN OUR TEAM

Our Perks and Benefits

  • Tuition Reimbursement
  • Take any of our Programs for Free
  • Complete Medical, Dental and Vision Benefits
  • Flexible Work Schedule and Paid Time Off
  • 401(k) Savings Plan
  • Women's Leadership Program
  • Monthly Lunch & Learns
  • Gym facility & Discounts 

Penn Foster is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Penn Foster applies to all terms and conditions of employment. To achieve our goal of equal opportunity, Penn Foster maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified minorities, females, individuals with disabilities, and covered veterans.

photo of the Penn Foster values sign

THE PENN FOSTER CULTURE CODE 

Our shared set of beliefs, values & practices.  


We deliver results.  

  • We set clear goals. We embrace data to make better decisions for our customers.

We put students and partners first.  

  • Our customers come first, always!

We are transparent.  

  • We are open, honest fair and direct with our employees and customers.

We are curious.  

  • We continually grow both personally & professionally.

We own it.  

  • We do what we say. We are accountable to one another and our students.

We collaborate.  

  • We are an agile team of teams.

We play.  

  • We look for fun and humor in our daily work.

We act with integrity.  

  • We do the right thing. It’s as simple as that.


TEACH: EMPLOYEE VALUES AT PENN FOSTER  


The attributes and behaviors we value in our employees
 

  • TEAMWORK
  • EMPATHY
  • ACCOUNTABILITY
  • COMMUNICATION
  • HONESTY

Penn Foster, Inc Reviews

3.4
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Recommend to a friend
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Frank Britt
19 Ratings
  • "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Scranton, PA
    Former Employee - Customer Service Specialist in Scranton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Penn Foster, Inc full-time (Less than a year)

    Pros

    Awesome place to work. A lot of perks to employees. Lots of time off.

    Cons

    Hard to transfer to another department.

    Advice to Management

    Better wages

See All 42 Reviews

Penn Foster, Inc Photos

Penn Foster, Inc photo of: PF Sign
Penn Foster, Inc photo of: 2017 Charity Golf Tournament
Penn Foster, Inc photo of: 2017 Charity Golf Tournament
Penn Foster, Inc photo of: 2017 Charity Golf Tournament
Penn Foster, Inc photo of: 2017 Charity Golf Tournament
Penn Foster, Inc photo of: Graduation 2017
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Penn Foster, Inc Interviews

Experience

Experience
70%
10%
20%

Getting an Interview

Getting an Interview
80%
10%
10%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Tech Support Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Penn Foster, Inc.

    Interview

    Was contacted by the director of Tech Support, who was "Interested in my skills". Setup in person interview, and most of it was her staring at her laptop, and her lead elaborating on how their systems are setup, locations etc. etc. overall felt like a very unprofessional interview. Was told I would hear back in a week, never heard anything.

    Interview Questions

    • Mostly on my resume, Nothing technical, most of the interview was them talking about irrelevant subjects.   Answer Question
See All 10 Interviews

Penn Foster, Inc Awards & Accolades

  • Best Places to Work in Pennsylvania (Large), Best Companies Group, 2009

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