Working at Penn Station | Glassdoor

Penn Station Overview

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Milford, OH
1 to 50 employees
Unknown
Company - Private
Restaurants, Bars & Food Services
$5 to $10 million (USD) per year
Subway, Quiznos, Jimmy John's
Penn Station operates and franchises more than 185 sandwich shops under the banner Penn Station East Coast Subs. The quick-service restaurants, found mostly in Ohio, Indiana, and about ten other states, offer a menu of classic submarine sandwiches, along with its popular ... Read more

Penn Station Reviews

3.2
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Recommend to a friend
Approve of CEO
(no image)
Jeff Osterfeld
13 Ratings
  • "Caring company but demanding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lexington-Fayette, KY
    Current Employee - General Manager in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Penn Station full-time (More than 3 years)

    Pros

    Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance.

    Benefits available.

    Flexible scheduling.

    Freedom within boundaries in regards to running/staffing your store.

    Owner cares about employees; tries to understand each person's situation is different.

    Cons

    Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.)

    Constant ability to communicate with store is necessary. You may need to go in at any point.

    Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week.

    Vacation can hurt profit sharing bonus due to higher labor costs.

    Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.

    Advice to Management

    Eat the cost of repairs & maintenance. Especially in low volume.

    Continue taking an interest in employees. Not enough employers do.

See All 76 Reviews

Penn Station Interviews

Experience

Experience
44%
22%
33%

Getting an Interview

Getting an Interview
68%
21%
10%

Difficulty

1.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Penn Station Interview

    Anonymous Employee in Ashland, KY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Penn Station (Ashland, KY) in August 2016.

    Interview

    You come in as you are and you sit down in the back of the restaurant and you talk about your previous work experience. Then you have to answer a few questions about yourself and talk about why you would be best for the job.

    Interview Questions

    • What did you like best about your last job?   1 Answer
See All 19 Interviews

Penn Station Awards & Accolades

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