I have been working at Penn Station full-time (More than 3 years)
Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance.
Freedom within boundaries in regards to running/staffing your store.
Owner cares about employees; tries to understand each person's situation is different.
Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.)
Constant ability to communicate with store is necessary. You may need to go in at any point.
Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week.
Vacation can hurt profit sharing bonus due to higher labor costs.
Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.
Advice to Management
Eat the cost of repairs & maintenance. Especially in low volume.
Continue taking an interest in employees. Not enough employers do.
I applied online. The process took 3 weeks. I interviewed at Penn Station (Beavercreek, OH) in September 2017.
The interview process involved about 6 interviews including a 6 hr unpaid "working interview". This process was very extensive. Once at what I was told would be my final interview, which I drove an hour to get to, I was told that there was an issue with me living 20 min from the location vs the ideal 15 min that they prefer. I was told that they would definitely call me back the following Tuesday and after all of those interviews I heard nothing to follow up. I called a couple of their contacts and no one had the courtesy to return my call.
Let us know if we're missing any workplace or industry recognition –