Working at Penn Station | Glassdoor

Penn Station Overview

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Milford, OH
1 to 50 employees
Unknown
Company - Private
Restaurants, Bars & Food Services
$5 to $10 million (USD) per year
Subway, Quiznos, Jimmy John's
Penn Station operates and franchises more than 185 sandwich shops under the banner Penn Station East Coast Subs. The quick-service restaurants, found mostly in Ohio, Indiana, and about ten other states, offer a menu of classic submarine sandwiches, along with its popular ... Read more

Penn Station Reviews

3.1
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Approve of CEO
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Jeff Osterfeld
15 Ratings
  • "Caring company but demanding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lexington-Fayette, KY
    Current Employee - General Manager in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Penn Station full-time (More than 3 years)

    Pros

    Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance.

    Benefits available.

    Flexible scheduling.

    Freedom within boundaries in regards to running/staffing your store.

    Owner cares about employees; tries to understand each person's situation is different.

    Cons

    Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.)

    Constant ability to communicate with store is necessary. You may need to go in at any point.

    Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week.

    Vacation can hurt profit sharing bonus due to higher labor costs.

    Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.

    Advice to Management

    Eat the cost of repairs & maintenance. Especially in low volume.

    Continue taking an interest in employees. Not enough employers do.

See All 79 Reviews

Penn Station Interviews

Experience

Experience
42%
21%
36%

Getting an Interview

Getting an Interview
65%
25%
10%

Difficulty

1.5
Average

Difficulty

Hard
Average
Easy
  1.  

    General Manager Interview

    Anonymous Interview Candidate in Beavercreek, OH
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Penn Station (Beavercreek, OH) in September 2017.

    Interview

    The interview process involved about 6 interviews including a 6 hr unpaid "working interview". This process was very extensive. Once at what I was told would be my final interview, which I drove an hour to get to, I was told that there was an issue with me living 20 min from the location vs the ideal 15 min that they prefer. I was told that they would definitely call me back the following Tuesday and after all of those interviews I heard nothing to follow up. I called a couple of their contacts and no one had the courtesy to return my call.

    Interview Questions

    • Are you willing to move to be closer to your Restaurant location?   Answer Question
See All 20 Interviews

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