Working at Penn Station | Glassdoor

Penn Station Overview

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Milford, OH
1 to 50 employees
Company - Private
Restaurants, Bars & Food Services
$5 to $10 million (USD) per year
Subway, Quiznos, Jimmy John's
Penn Station operates and franchises more than 185 sandwich shops under the banner Penn Station East Coast Subs. The quick-service restaurants, found mostly in Ohio, Indiana, and about ten other states, offer a menu of classic submarine sandwiches, along with its popular ... Read more

Penn Station Reviews

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Approve of CEO
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Jeff Osterfeld
15 Ratings
  • "Caring company but demanding."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lexington-Fayette, KY
    Current Employee - General Manager in Lexington-Fayette, KY
    Neutral Outlook
    Approves of CEO

    I have been working at Penn Station full-time (More than 3 years)


    Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance.

    Benefits available.

    Flexible scheduling.

    Freedom within boundaries in regards to running/staffing your store.

    Owner cares about employees; tries to understand each person's situation is different.


    Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.)

    Constant ability to communicate with store is necessary. You may need to go in at any point.

    Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week.

    Vacation can hurt profit sharing bonus due to higher labor costs.

    Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.

    Advice to Management

    Eat the cost of repairs & maintenance. Especially in low volume.

    Continue taking an interest in employees. Not enough employers do.

See All 79 Reviews

Penn Station Interviews



Getting an Interview

Getting an Interview





    General Manager Interview

    Anonymous Interview Candidate in Beavercreek, OH
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Penn Station (Beavercreek, OH) in September 2017.


    The interview process involved about 6 interviews including a 6 hr unpaid "working interview". This process was very extensive. Once at what I was told would be my final interview, which I drove an hour to get to, I was told that there was an issue with me living 20 min from the location vs the ideal 15 min that they prefer. I was told that they would definitely call me back the following Tuesday and after all of those interviews I heard nothing to follow up. I called a couple of their contacts and no one had the courtesy to return my call.

    Interview Questions

    • Are you willing to move to be closer to your Restaurant location?   Answer Question
See All 20 Interviews

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