I have been working at Penn Station full-time (More than 3 years)
Decent bonus structure - can make great money at busy stores. Also have yearly bonuses available based on tenure and restaurant performance.
Freedom within boundaries in regards to running/staffing your store.
Owner cares about employees; tries to understand each person's situation is different.
Hard to make a lot of money at lower volume stores - monthly bonuses are built around profit sharing. Lower profit margin = lower bonus. Unavoidable costs can hurt bonus. (Examples: Equipment repairs.)
Constant ability to communicate with store is necessary. You may need to go in at any point.
Long days & 6 day work week - plan to work 60 hours and a few open-close shifts each week.
Vacation can hurt profit sharing bonus due to higher labor costs.
Doing well in a small store can pigeon hole you into lower yearly income - why move someone to a more profitable location if he/she is doing a good job at a lower volume one? Profit sharing bonus makes a BIG difference in yearly pay.
Advice to Management
Eat the cost of repairs & maintenance. Especially in low volume.
Continue taking an interest in employees. Not enough employers do.
I applied in-person. The process took 4 days. I interviewed at Penn Station (Ashland, KY) in August 2016.
You come in as you are and you sit down in the back of the restaurant and you talk about your previous work experience. Then you have to answer a few questions about yourself and talk about why you would be best for the job.
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