Working at PennyMac | Glassdoor

PennyMac Overview

Westlake Village, CA
1001 to 5000 employees
Company - Public
$500 million to $1 billion (USD) per year
PennyMac is a leading national mortgage lender and servicer. Our goal is to provide customers with innovative mortgage solutions to make it easier for them to purchase, refinance, or simply remain in your home.

Since our founding in 2008 by a team of ... Read more

Mission: At PennyMac, we realize the value of making the right choices. Our choices affect our company, our industry, and the lives of others. Our mission is to be a different kind of mortgage provider, with an unwavering focus on what’s important to our ... Read more

PennyMac – Why Work For Us?

Are you interested in helping the next generation of homeowners fulfill their dream of home? At PennyMac, our commitment to our customers doesn’t end at closing. Our goal is to be a trusted financial partner that you can count on as long as you own your home.

Being one of the top direct mortgage lenders in the country means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. We’re working every day to improve the experience of finding the right home loan for our customers’ unique needs and offering competitive rates on a wide range of products.

And we’re growing! PennyMac has more than doubled in size in recent years and currently serves more than a million happy homeowners. Are you ready to be part of our culture of innovation and service?

Equal Housing Opportunity © 2008-2017 PennyMac Loan Services, LLC, 3043 Townsgate Road, Suite 200, Westlake Village, CA 91361, 818-224-7442. NMLS ID # 35953 ( Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates. For a complete listing of state licenses and important notices, please visit Loans not available in New York. Some products may not be available in all states.


PennyMac values our nation's veterans and is honored to count them among the employees that help drive our innovative mortgage solutions and unparalleled commitment to our customers.

Whether you have years of mortgage experience or are just beginning your mortgage industry career, we always welcome talented, motivated people. We’re making long-term investments in our talent -- our people are our greatest strength. PennyMac is proud to be an employer of choice and is committed to hiring, developing and advancing transitioning military, veterans and their families.

If you are transitioning from the military or if you are a veteran who would like to work for a great veteran-friendly organization that values your service, consider PennyMac.

PennyMac was recognized as Top 10 Employer by Military Friendly based on their assessment of our ability to meet or exceed benchmarks for new hire retention, employee turnover and promotion/advancement of veterans and military employees.

Military Friendly Top 10 Employer

A cornerstone of PennyMac’s identity is our diversity. We are committed to fostering, cultivating and preserving a culture of diversity and inclusion. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.

Find a job that fits YOU!

We take pride in looking out for both the health and financial well being of all our employees at PennyMac. Knowing that you and your family are well taken care of is critical to ensuring that you’re able to be your best so we offer a wide range of benefit options to suit a variety of needs.

Some of the benefits offered to employees include:

  • The choice of several different medical, dental and vision insurance options
  • Flexible spending accounts
  • Pre-tax Health savings accounts
  • Basic life insurance
  • Long term disability
  • Employee Assistance Program to help families and individuals with a wide range of personal challenges via a toll-free help line
  • Paid time off, including holidays, vacation and sick leave
  • 401(k) plan with 100% employer match up to 4% of employee deferral
  • A wide range of voluntary benefits and discounts through Anthem

PennyMac welcomes enterprising students and grads looking to make that vital first step in their careers. Whether you’re looking for an introduction to the industry through one of our internship programs or a foundation for your career through a variety of entry-level position, PennyMac is a great destination for a curious mind.

Check out our Openings today!

PennyMac Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
PennyMac CEO David Spector
David Spector
41 Ratings
  • Featured Review

    Helpful (18)

    "A true work family environment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Positive Outlook
    Approves of CEO

    I have been working at PennyMac full-time


    First of all the pay is amazing. Also, when it comes to your work experience they give you a real chance to learn about the mortgage industry. You actually get at least 5 weeks of training so that when you go out on the floor and you start working you really feel like you know what you're doing. There is also opportunity for overtime all of the time. Which is nice if you are ever in need of extra money and you want to do that math you know what you need to do how many hours into work, in order to get the money that you need. I would say the best part about working here is that you really feel like you are working with friends and family. You get a supervisor who has a team, and you have meetings at least once or twice a month. Outside of that there is the opportunity to get sale bonuses each month, but it is not required in a sense of you have to push sales it is nearly an opportunity while having a conversation with a customer. Oh and not to mention, they have their own cafeteria that you get a free meal tickets for whenever you work 30 minute lunches.


    If you are used to having your weekends to yourself, then working at PennyMac may not be a good idea for you. I only say this because every other Saturday we do have to work 4 hours. However these four hours are in the morning and you do get a break. I myself, actually enjoy working every other Saturday because I mean spend every other Saturday you know you are guaranteed overtime so it really depends on how you look at things. The only other con working there is that it is quite far for most people however they are working on expanding so soon there actually be two locations for customer service.

    Advice to Management

    Management is amazing at PennyMac. They are open and helpful, and they definitely believe in treating their customer service representative like customers. They truly believe in there values of being accountable, reliable, and ethical.

See All 254 Reviews

PennyMac Photos

PennyMac photo of: PennyMac Headquarters
PennyMac photo of: Lakeview Campus
PennyMac photo of: PennyPantry
PennyMac photo of: Penny Pantry
PennyMac photo of: headquarters
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PennyMac Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Senior SQL Developer Interview

    Anonymous Employee in Moorpark, CA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. The process took 1 day. I interviewed at PennyMac (Moorpark, CA).


    My interview lasted several hours. At first I met with the hiring manager, who was very nice and asked me to review and comment on some code, go over some logical database design scenarios and review a scenario that he believed would be the upcoming project that I was being hired for. After him I met with some of the team members and their question were more of a “getting to know” you type. I also met with another manager, who asked some pretty odd questions. After that I was taken to another building and met with the Business Analyst I’d be working with and two of the users. I left the interview around 6:00 PM and got the call that I had the job by 10:00 AM the next day.

    Interview Questions

    • The hiring manager asked me some questions about relational vs. Star Schema. He also asked me to review some code and comment on it. I brought code samples with me and talked him though what I’d done and I think that really helped. The users mostly asked me what type of work I did and some general SQL questions, nothing too hard.   Answer Question
See All 44 Interviews

PennyMac Awards & Accolades

  • Top Military Friendly Employers, Military Friendly® Employer, 2017

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