Working at PennyMac | Glassdoor

PennyMac Overview

Westlake Village, CA
1001 to 5000 employees
Company - Public
$500 million to $1 billion (USD) per year
PennyMac (NMLS #35953) is a top national mortgage lender. We are committed to providing our customers with a range of innovative solutions to help them purchase, refinance or simply remain in their homes. Whether you are new to the home loan process or experienced buyers ... Read more

Mission: Since its founding in 2008, PennyMac has sought to restore Americans’ trust in home ownership by improving the quality and consistency of the mortgage lending experience.

Company Updates

  • If your job was impacted, consider a career with PennyMac. We have several open opportunities, and we’re rapidly hiring (even during the COVID-19 crisis).

    PennyMac Loan Services - National Home Mortgage Lender

    PennyMac is an equal opportunity employer. PennyMac values diversity and is committed to creating an inclusive environment for all employees.

  • Join our team as a PennyMac Loan Officer: “Ready to roll up your sleeves and get to work? Earn top dollar and receive inbound leads? It’s great to be part of a growing company and I’d recommend PennyMac to any LO.” - Katherine Smith, Loan Officer

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PennyMac – Why Work With Us?

Life as a Home Loan Officer at PennyMac:

As a direct lender with over 1.5 million customers, we provide you with the innovative tools you need to succeed. We market to our book of business, giving you a steady amount of warm, inbound leads on a daily basis.

We’re looking for talented candidates to join our PennyMac family. If you’re passionate about the mortgage industry, self-motivated, and have a positive, competitive attitude with excellent communication skills, then you are ready to be PennyMac Loan Officer.

A Loan Officer operates as a key point of contact during the loan sales process — educating the borrower on different loan products, helping them understand their full financial picture, and making sure their needs are being fulfilled.

View Openings

Are you interested in helping the next generation of homeowners fulfill their dream of home? At PennyMac, our commitment to our customers doesn’t end at closing. Our goal is to be a trusted financial partner that you can count on as long as you own your home.

Being one of the top direct mortgage lenders in the country means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. We’re working every day to improve the experience of finding the right home loan for our customers’ unique needs and offering competitive rates on a wide range of products.

And we’re growing! PennyMac has more than doubled in size in recent years and currently serves more than a million happy homeowners. Are you ready to be part of our culture of innovation and service? 

PennyMac values our nation's veterans and is honored to count them among the employees that help drive our innovative mortgage solutions and unparalleled commitment to our customers.

Whether you have years of mortgage experience or are just beginning your mortgage industry career, we always welcome talented, motivated people. We’re making long-term investments in our talent -- our people are our greatest strength. PennyMac is proud to be an employer of choice and is committed to hiring, developing and advancing transitioning military, veterans and their families.

If you are transitioning from the military or if you are a veteran who would like to work for a great veteran-friendly organization that values your service, consider PennyMac.

PennyMac is recognized as a Military Friendly® Employer measured by our commitment, effort and success in creating sustainable and meaningful benefits for the military community.

Military Friendly®​ Employer

Diversity at PennyMac

An important part of PennyMac’s identity is our diversity. We seek out bright minds from diverse backgrounds in our quest to build the teams that will help generations of people fulfill their dream of home.

The combination of the individual differences, life experiences, and talent that our employees bring into work represents a significant part of not only our culture, but our reputation.

Find a job that fits YOU!

PennyMac welcomes enterprising students and grads looking to make that vital first step in their careers. Whether you’re looking for an introduction to the industry through one of our internship programs or a foundation for your career through a variety of entry-level position, PennyMac is a great destination for a curious mind.

Check out our Openings today!

PennyMac Reviews

  • Featured Review

    Helpful (1)

    "Incredible Company - Didn't realize mortgage companies like this existed"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Tampa, FL
    Current Employee - Sales Manager in Tampa, FL
    Positive Outlook

    I have been working at PennyMac full-time (Less than a year)


    -Income: one of the most generous compensation plans I've seen in the industry with a mix of base and bonus pay
    -Promotional Opportunities: If you work hard and excel at your position it will not go unnoticed. I am living example and was promoted within 3 months of my start date.
    - Intelligent and Ethical Leadership Staff: Some of the sharpest minds in the industry and decisions are universally made compliantly and ethically
    -Customer base: PennyMac has a massive and loyal customer base. From a sales perspective it makes customer retention warm and simple and customer acquisition attractive.
    Company Culture: Positive, Fun, and competitive work environment.


    Every job presents daily challenges but this is a place I truly love working and enjoy coming to work every day.

See All 355 Reviews

PennyMac Photos

PennyMac photo of: PennyMac Headquarters
PennyMac photo of: Lakeview Campus
PennyMac photo of: PennyPantry
PennyMac photo of: Penny Pantry
PennyMac photo of: headquarters
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PennyMac Interviews



Getting an Interview

Getting an Interview





    PMO Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience


    Only 15 mins call with introduction and light inter personnel questions. Interviewer is late 12 mins so had to rush bottlenecks. Focussed on communication, key one kine solutions to questions provided

    Interview Questions

See All 62 Interviews

PennyMac Awards & Accolades

  • Top Military Friendly Employers, Military Friendly® Employer, 2017

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