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Peppers & Rogers Overview

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Stamford, CT
51 to 200 employees
1993
Subsidiary or Business Segment
Consulting
$10 to $25 million (USD) per year
Unknown
Peppers & Rogers Group is a management consulting firm, recognized as the world’s leading authority on customer based business strategy. Founded in 1993 by thought leaders Don Peppers and Martha Rogers Ph.D, the organization coined the term 1to ... Read more

Mission: “Customers First: No One Second.” It is who we are and what we do.

• 80% of the Global 1000 have turned to Peppers & Rogers Group to optimize their customer strategies (Forbes)
• Hundreds of ... Read more

Peppers & Rogers Reviews

2.9
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Peppers & Rogers Founding Partner Don Peppers
Don Peppers
9 Ratings
  • "A company on a mission"

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    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Recommends
    Approves of CEO

    Pros

    This management consulting company was founded by Don Peppers & Martha Rogers, who have written several books on customer relationship strategies and are still quite active in the business. It encountered hard times in the wake of the dot com bust, and sold the US portion of its business to Carlson in 2003, but in 2008 it was taken private again. The European business thrived during the five years of Carlson's ownership, and today management is trying to build up the US business once again.

    What I most like about PRG is that everyone shares a sense of mission - a purpose, to help our clients become more customer-centric, more service oriented.

    Cons

    We are often operating on a shoe-string budget, even today, because of the poor availability of financing partners for our kind of professional services business. So we often have to refrain from investing in very cool ideas or interesting opportunities. We really are bootstrapping ourselves back to financial success, and it is a hard, tough journey.

    Advice to Management

    Pay more attention to individual consultants. Let's celebrate successes more, and provide more recognition to the worker bees who are growing this firm!

See All 19 Reviews

Peppers & Rogers Photos

Peppers & Rogers photo of: Dubai Office
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Peppers & Rogers Interviews

Experience

Experience
67%
33%
0%

Getting an Interview

Getting an Interview
40%
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20%
20

Difficulty

3.4
Average

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  1. Helpful (1)  

    Analyst Interview

    Anonymous Employee in Istanbul (Turkey)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Peppers & Rogers (Istanbul (Turkey)) in February 2010.

    Interview

    There were 2 interviews - one with HR and one with a senior consultant. The HR interview was behavioural. The interview with the senior consultant was a 2-step process. They gave a business case (telecom industry in Turkey) and then was asked to prepare a presentation and recommendation in several days. Presented to the senior consultant in their office. That was about it for the interview process.

    Interview Questions

    • Business case given on telecoms industry and competition dynamics in Turkey   Answer Question

    Negotiation

    I didn't negotiate as I was told the salary was pretty set for starting analysts.

See All 7 Interviews

Peppers & Rogers Awards & Accolades

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