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PerfectServe

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PerfectServe

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PerfectServe Overview

4.3
PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely ...
Mission: PerfectServe's mission is simple: We want to use our technology to make communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger.

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PerfectServe was recognized as a Leader and for being highest in execution in the inaugural Gartner® Magic Quadrant™ for Clinical Communication and Collaboration. Magic Quadrant reports are widely read across many industries and provide in-depth analysis for organizations looking to make technology buying decisions. “PerfectServe has been in the deepest trenches of healthcare communication and clinical workflows for over 25 years, so we strongly believe that being recognized as a Leader in this important report is validation of our focus, innovation, and fierce dedication to customers,” said PerfectServe CEO Guillaume Castel. “With the capabilities of our Unite platform, from comprehensive clinical and patient communication to provider scheduling to a cloud-native operator console, we strongly believe that no other vendor can enable end-to-end, enterprise-wide communication and collaboration strategies as well as PerfectServe.”
Shared image - PerfectServe Positioned Highest in Ability to Execute in the First Gartner® Magic Quadrant™ for Clinical Communication and Collaboration
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PerfectServe Positioned Highest in Ability to Execute in the First Gartner® Magic Quadrant™ for Clinical Communication and Collaboration
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In the latest KLAS clinical communication report, titled “Clinical Communication Platforms 2023: A Closer Look at Customer Adoption,” PerfectServe's solutions were tabbed as top performers in the segment. Data from KLAS is especially meaningful since it comes directly from interviews with customers. Insights from the report indicate that more than any other vendor, PerfectServe’s customers enjoy a rare combination of complete workflow automation and wide adoption by physicians, nurses, and staff that successfully enables their system-wide communication strategies. The report includes data from PerfectServe and Telmediq customers since the company continues to develop, implement, and support both platforms.
Shared image - 2023 KLAS Clinical Communication Report: PerfectServe Clients Report Deepest Adoption, More Comprehensive Deployments 2023 KLAS Clinical Communication Report: PerfectServe Clients Report Deepest Adoption, More Comprehensive Deployments
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2023 KLAS Clinical Communication Report: PerfectServe Clients Report Deepest Adoption, More Comprehensive Deployments 2023 KLAS Clinical Communication Report: PerfectServe Clients Report Deepest Adoption, More Comprehensive Deployments
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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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PerfectServe Reviews

PerfectServe214
4.3
79%
Recommend to a Friend
90%
Approve of CEO
PerfectServe Chief Executive Officer Guillaume Castel
Guillaume Castel
95 Ratings
    5.0
    FEATURED REVIEW
    Supervisor
    Current Employee, more than 1 year
    Knoxville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you’re looking for a company that has a positive energy, PerfectServe is the place for you! The leadership team values their employees, as evidenced by the diversity of our culture and the attention to our values. The work is challenging enough to keep you motivated. Working from home is a plus! Our leadership team works well together to achieve our goals, and we are led by a strong and capable leader who cares about his team. I wouldn’t want to work anywhere else!

    Cons

    The platform can be challenging for new employees but once you learn it, the rewards are great!

    See All 217 Reviews

    PerfectServe Photos

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    PerfectServe Interviews

    Experience
    Positive71%
    Negative19%
    Neutral10%
    Getting an Interview
    Applied online47%
    Recruiter27%
    Employee Referral20%
    Difficulty
    2.8
    Average
    HardAverageEasy

    1. Technical Support Interview

      Anonymous Employee in United States
      Accepted Offer
      Positive Experience
      Average Interview

      Interview

      Very quick, and responsive. Basic interview questions are friendly and comfortable disposition. Questions about previous experience looking for technical / customer service background. They called back and emailed pretty quickly, and updated me.
      Interview

      How do you manage and prioritize tasks?

      Answer Question

    See All 31 interviews

    PerfectServe Awards & Accolades

    • Top Client-Rated Secure Communications PlatformBlack Book Market Research2022

    Popular Careers with PerfectServe Job Seekers

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    PerfectServe FAQ

    (38 Questions)

    All answers shown come directly from PerfectServe Reviews and are not edited or altered.

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    What are perks and other benefits like at PerfectServe?

    ...Work from home Flexible schedule Competitive salaries Clear career ladder / growth within the company Great management team Encouraged to use PTO Good benefits and supportive HR team...

    May 18, 2023

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    People Also Ask about PerfectServe

    Employees rate PerfectServe 4.3 out of 5 stars based on 214 anonymous reviews on Glassdoor.

    To get a job at PerfectServe, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at PerfectServe and prepare for tough questions.

    Overall, 79% of employees would recommend working at PerfectServe to a friend. This is based on 214 anonymously submitted reviews on Glassdoor.

    71% of job seekers rate their interview experience at PerfectServe as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at PerfectServe.

    75% of employees think that PerfectServe has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    PerfectServe Locations

    • Chicago, IL
      5
    • Knoxville, TN
      4.1
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