PerfectServe Overview

  • www.perfectserve.com
  • Knoxville, TN
  • 201 to 500 Employees
  • 1997
  • Company - Private
  • Enterprise Software & Network Solutions
  • $50 to $100 million (USD)

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely ...
Mission: PerfectServe's mission is simple: We want to use our technology to make communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger.

Company Updates

April 21, 2022
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PerfectServe, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, was named the top client-rated secure communications platform for 2022 in the Physician Practices & Ambulatory Care Providers category by Black Book Market Research. The result comes from an extensive client survey that measures hundreds of vendors against 18 different key performance indicators. Key performance indicators measured in Black Book’s survey include strategic alignment of vendor offerings to healthcare system client’s mission & goals, innovation & optimization, reliability, data security and backup services, support and customer care, customization, deployment and implementation, and more.
Shared image - PerfectServe Named Black Book's Top Client-Rated Secure Communications Platform for 2022
PerfectServe Named Black Book's Top Client-Rated Secure Communications Platform for 2022
www.perfectserve.com
February 2, 2021
KEY NOT FOUND: company-updates.categories.company-news
PerfectServe®, a leading provider of cloud-based clinical communication and collaboration (CC&C) and provider scheduling solutions, announced today that its Telmediq solution earned a Best in KLAS award for the Clinical Communications market segment. The prestigious industry award is given by KLAS, a research and insights firm. The win marks Telmediq's fourth year in a row being named category leader. The news follows publication of the 2021 Best in KLAS: Software and Services report, which was released this morning.
Shared image - PerfectServe on LinkedIn: PerfectServe's Telmediq Solution Wins Best in KLAS for Clinical Communications
PerfectServe on LinkedIn: PerfectServe's Telmediq Solution Wins Best in KLAS for Clinical Communications
glassdoor.com

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PerfectServe Reviews

4.0
73%
Recommend to a Friend
88%
Approve of CEO
Guillaume Castel
Guillaume Castel
64 Ratings
5.0
Former Employee, more than 3 years

"An awesome company!"

May 18, 2022 - Executive Assistant in Knoxville, TN
Recommends
Positive Outlook
Approves of CEO

Pros

Starting with the values and what they stand for... saving lives. I had the pleasure to interact with most departments at PerfectServe and specially with the executive team and leadership in general.

Cons

They need to invest a bit more in salaries and better manage workload, but I know they are working hard towards that.

Advice to Management

Continue listening to colleagues and caring. That's all.
See All 170 Reviews

Diversity & Inclusion at PerfectServe

4.0
(53 Reviews)

Diversity Programs & Initiatives

PerfectServe is dedicated to pursuing the highest level of inclusion and diversity by promoting understanding, empathy, thoughtfulness and recruiting diverse talent. Just as our products serve a diverse group of people, our team members must be equally as diverse. Valuing each team member’s

KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from PerfectServe Reviews and are not edited or altered.

How is diversity at PerfectServe?

...No culture or diversity whatsoever....Read More

Read 4 more responses

PerfectServe Photos

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PerfectServe Interviews

Experience
Positive68%
Negative21%
Neutral11%
Getting an Interview
Applied online50%
Recruiter25%
Employee Referral21%
Difficulty
2.8
Average
HardAverageEasy

  1. Support Specialist Interview

    Anonymous Employee in United States
    Accepted Offer
    Negative Experience
    Average Interview
    Application

    I applied online. The process took 2 weeks. I interviewed at PerfectServe (United States) in Apr 2022

    Interview

    The interview process started with an initial screening interview with Dan Henson that was encouraging and friendly. Dan was a great start as he gave me time to explain my experience and I never felt intimated during the process. After that, the second interview I was interviewed by Allyson Ross and AJ Sneed and they were a pleasure to talk to. The second interview consisted of what the job entailed and questions about my prior experiences in the support field. The onboarding went smoothly and the training that I've experienced has been amazing.
    Interview

    I do not remember the exact wording but they question went similar to this. What was one event that happened (at a prior job or experiences) that helped you understand your strengths?

    Answer Question

See All 28 interviews

PerfectServe Awards & Accolades

  • Top Client-Rated Secure Communications PlatformBlack Book Market Research2022
  • 2021 Best in KLAS and 4-Time Category Winner: Telmediqhttps://klasresearch.com/report/2021-best-in-klas-awards-software-and-professional-services/18202021
  • Innovator AwardKnoxville Chamber Pinnacle Business Awards2019
  • 20 Most Promising Healthcare Tech Solution ProvidersCIO Review2014
  • Cool VendorGartner, Inc.2012

Pledges & Certifications

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

Popular Careers with PerfectServe Job Seekers

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PerfectServe FAQ

(34 Questions)

All answers shown come directly from PerfectServe Reviews and are not edited or altered.

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What are perks and other benefits like at PerfectServe?

...The company offers wonderful benefits and they truly do want their staff to live true work life balance....

February 23, 2022

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