Working at Pet Food Express | Glassdoor

Pet Food Express Overview

Oakland, CA
501 to 1000 employees
Company - Private
$25 to $50 million (USD) per year
Petco, PetSmart
One of Business Insider Magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has ... Read more

Pet Food Express Reviews

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Michael Levy & Mark Witriol
51 Ratings
  • "Retail with a strong moral compass and a love of animals"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Analyst in Oakland, CA
    Current Employee - Replenishment Analyst in Oakland, CA
    Positive Outlook
    Approves of CEO

    I have been working at Pet Food Express full-time (Less than a year)


    Great sense of teamwork and respect. Strong morals guide corporate decision-making, not investor value. Being privately held is an great setup. Company is in the perfect size range and is growing rapidly.


    Pay is somewhat lower than market, but still competitive. Reliance on internal promotion means some people are not qualified for their roles. Somewhat hard to integrate and most employees are here for life.

    Advice to Management

    Continue growing rapidly, and expand while the opportunity is present. Don't dilute company values, but expand at the fastest pace that protects who we are.

See All 84 Reviews

Pet Food Express Photos

Pet Food Express photo of: Pet Food Express
Pet Food Express photo of: Cat Adoptions
Pet Food Express photo of: Store People
Pet Food Express photo of: Pet Wash
Pet Food Express photo of: Pet Wash Fun
Pet Food Express photo of: Pet Food Express
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Pet Food Express Interviews



Getting an Interview

Getting an Interview





    Sales Associate Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at Pet Food Express (Palo Alto, CA) in June 2017.


    I applied to my local store but was called from a different location and asked if I was still interested two days later. I was interviewed twice, the second being with 2 of the higher management. I only met with one since the other had stepped out for lunch so he spent the entire interview repeating information I heard the first time in hopes the guy came back. They were considering me for two different locations, but were very clear they expected more authority/leadership from me "even though it's *just* a sales position."

    Interview Questions

    • I noticed you applied to the other location, I can tell you right now they are not hiring. Is that an issue?   Answer Question
    • Where do you shop?
      What do you feed your pet?
      Will attendance be an issue for you?  
      Answer Question
See All 24 Interviews

Pet Food Express Awards & Accolades

  • Bay Area Top Workplaces, Bay Area News Group, 2016
  • People Changing Retails Future, National Retail Federation, 2016

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