Working at Pet Food Express | Glassdoor

Pet Food Express Overview

Oakland, CA
501 to 1000 employees
Company - Private
$25 to $50 million (USD) per year
Petco, PetSmart
One of Business Insider Magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has ... Read more

Pet Food Express Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Michael Levy & Mark Witriol
59 Ratings
  • "Company cares about it's employees"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Oakland, CA
    Current Employee - Assistant Manager in Oakland, CA
    Positive Outlook
    Approves of CEO

    I have been working at Pet Food Express full-time (More than 3 years)


    They treat you like a person, not a number. They try hard to help their employees grow and learn. There is a strong "employees are like family" vibe that is great to have, and most of the people they hire have good hearts and are hardworking.


    Occasionally they have the tendency to hold on to employees that aren't worth the time. They give people multiple chances to improve, which can cause distrust or resentment amongst the rest of the staff who feel like action should be taken faster. It's the companies greatest and worst aspect of all.
    They don't pay enough for the expectations placed on their employees. It's a trade-off for having a good working environment, but it is definitely a consensus amongst both new and senior staff that we should get paid for the amount of work we put in. Compare our salaries to other pet food companies, and look at the lack of expectations and knowledge that their employees are held to. PFE employees deserve to be paid more.
    Stores that follow the companies philosophies are a joy to work in. Stores with Store managers that don't know how, or don't want to follow the philosophies are nightmares to work in. Particularly those with Store managers that are good at putting on a good show in the face of higher ups, while acting completely different when they have the building to themselves.

    Advice to Management

    Don't just talk the talk! Following all the management training and applying the companies vision and philosophies will truly help you achieve a great work environment for your staff.

See All 96 Reviews

Pet Food Express Photos

Pet Food Express photo of: Pet Food Express
Pet Food Express photo of: Cat Adoptions
Pet Food Express photo of: Store People
Pet Food Express photo of: Pet Wash
Pet Food Express photo of: Pet Wash Fun
Pet Food Express photo of: Pet Food Express
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Pet Food Express Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at Pet Food Express.


    I received a call,! Slight conversation. Then a " we will be given call backs next week for interviews!!
    I said I hope to hear back look forward to it.

    Interview Questions

    • Is he going to interview me if I am actually employed, ????   Answer Question
    • Phone call with a man saying follow up calls next week for interview!   Answer Question
See All 25 Interviews

Pet Food Express Awards & Accolades

  • Bay Area Top Workplaces, Bay Area News Group, 2016
  • People Changing Retails Future, National Retail Federation, 2016

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