PetSmart Overview

  • Phoenix, AZ
  • 10000+ Employees
  • 1986
  • Company - Private
  • Pet & Pet Supplies Stores
  • $5 to $10 billion (USD)

There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and ...
Mission: Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Company Updates

December 6, 2022
KEY NOT FOUND: company-updates.categories.culture
Finley's #lifeatpetsmart then ➡️ now. 🥹 We love having this cutie in our Phoenix Home Office! Her favorite parts of coming to work with her mom Brittany are playing with friends in the dog park and desk/office trick-or-treating. ☺️
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November 16, 2022
Last week we celebrated the last National Adoption Week of 2022. Close to 19,000 pets found new loving families thanks to PetSmart Charities and people like you. ❤️ We are so happy for these new beginnings and to know these pets are receiving all the love they deserve. Thank you to our associates, partners within our communities, and all who helped make a difference! This is why we work together to take action and come together as a community with a common goal — to make the world a better place for pets and all who love them. 🐾💙
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PetSmart Reviews

Recommend to a Friend
Approve of CEO
J.K. Symancyk
J.K. Symancyk
1,358 Ratings
Featured Review
Current Employee, more than 3 years

"love pets? work here"

Oct 16, 2022 - Sales Associate in Brookfield, WI
Positive Outlook
Approves of CEO


Lovley Co workers, helping pet parents


Retail lol, not to much other than angry pet parents when they can't get the pet they want or the food they want because we don't carry it or it's not the right environment for a fish or reptile.
See All 8,243 Reviews

Diversity & Inclusion at PetSmart

(2200 Reviews)

Diversity Programs & Initiatives

Belonging, diversity, and inclusion make us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work. By celebrating diversity and creating an inclusive environment where associates feel they belong, we strive to:

  • Provide the best environment where associates can achieve their full potential
  • Deliver the best solutions to our customers
  • Build the best partnerships

When we embrace and appreciate a wide range of peo

Diversity & Inclusion FAQs

All answers shown come directly from PetSmart Reviews and are not edited or altered.

How is diversity at PetSmart?

...Great culture around diversity and inclusion, pets at work, too many donut days......Read More

Read 40 more responses

PetSmart Photos

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PetSmart Interviews

Getting an Interview
Applied online84%
In Person8%
Employee Referral3%

  1. Digital Merchandising Intern Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    I applied online. I interviewed at PetSmart (United States) in Nov 2022


    Everyone was very nice and asked basic questions. They started off with basic introductions and then each asked 2 questions (3 interviews). Then went in with skill based interview questions. Make sure you do your research on the website because they will ask for your opinion on areas of improvement.

    Q: tell me about a time you used time management Q: tell me about your favorite and least favorite class you’ve taken so far Q: tell me about a time you worked in a team and your team contribution

    Answer Question

See All 1,407 interviews

PetSmart Awards & Accolades

  • Most Trusted Pet Retail BrandReader's Digest2022
  • Best Places to WorkThe Phoenix Business Journal2021
  • Best Employers for VeteransForbes2021
  • America’s Best EmployersForbes2021
  • Best Dog Friendly CompaniesRover2021

Popular Careers with PetSmart Job Seekers


PetSmart FAQ

(70 Questions)

All answers shown come directly from PetSmart Reviews and are not edited or altered.

See questions about:

Does PetSmart offer massages?

...Free coffee and continued supply of cooking and Maggie...

May 29, 2021

Read more

See 1 more answer

People Also Ask about PetSmart

Employees rate PetSmart 3.3 out of 5 stars based on 8,243 anonymous reviews on Glassdoor.

To get a job at PetSmart, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at PetSmart and prepare for tough questions.

Overall, 53% of employees would recommend working at PetSmart to a friend. This is based on 8,069 anonymously submitted reviews on Glassdoor.

67% of job seekers rate their interview experience at PetSmart as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at PetSmart.

43% of employees think that PetSmart has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at PetSmart? Share Your Experiences

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