Working at PetSmart | Glassdoor

PetSmart Overview

Phoenix, AZ
10000+ employees
Company - Private
Pet & Pet Supplies Stores
$5 to $10 billion (USD) per year
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be ... Read more

Mission: Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Company Updates

  • #DidYouKnow that PetSmart has been around for 34+ years now? We're proud to be the place for our many best friends to be healthy and happy and a trusted partner to pet parents. 🐾🤗

  • Check out this awesome bit from the latest PetSmart Pride At Work Newsletter—PAWFYI. 🐾🌈 "GLSEN is a national organization that works to ensure all students have a safe environment in which to learn. But what about when schools are holding virtual classes because of the pandemic? Their mission hasn’t changed, but their methods have. Much of their work is done through Gay-Straight Alliances and GLSEN has been working remotely with them to ensure that LGBTQ+ students have the resources they need, no matter where their classroom is. GLSEN was the recipient of a $100,000 donation from PetSmart earlier this year. To find your local chapter, visit"

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PetSmart – Why Work With Us?

Home sweet home office. We take to heart our mission statement: for the love of pets. Every decision we make impacts the lives of pets far and wide, so pets are high on our agenda. Our amenities and events at our Home Office are developed with our two- and four-legged associates in mind. We’ve even created a pet-friendly campus, so you'll share office space with some of the cutest and most inspirational creatures around. And, thanks to our career development programs, you’ll be able to truly unleash your potential.

Cold noses, hot technology. As a thriving, fast-growing online provider of pet supplies and care information, PetSmart is the place to make the most of your mad tech skills and happy-go-lucky personality. Approximately one-fourth of our home office is composed of IT pros—top talent in customer-engagement technology, modern stack development, React Native, ReactJS, Salesforce APEX and more. Challenge your skills and work with paw-some technology at PetSmart.

Do what you do best: Live out your love for pets every day by working in one of our 1,600 stores or 7 distribution centers. Find happiness in store as part of our retail team, be it advising pet parents about our products or services, or as a talented pro at one of our salons or PetsHotels. Deliver happiness by working in one of our distribution centers by ensuring products and solutions are distributed to pet parents as quickly as possible. Whatever you choose, you can expect the whole package: a fun environment, the training to do your job well, and the opportunity to grow your career.

Our independent nonprofit PetSmart Charities organization has granted more money—more than $310 million—to helping pets in need than any other animal welfare group in North America. As of 2018, we’ve found homes for more than 8 million pets in need with the help of over 3,500 local animal welfare partners, funded over 1.7 million spay and neuter surgeries to date to prevent unwanted litters, and provided $10 million in emergency relief funding to provide assistance for pets affected by event of a natural disaster. We’re incredibly proud of what we do.

PetSmart Reviews

  • Featured Review

    Helpful (13)

    "Amazing company, culture and people."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sparks, NV
    Current Employee - Anonymous Employee in Sparks, NV
    Positive Outlook
    Approves of CEO


    As a 15 year associate, I can confirm that PetSmart does a fantastic job at growing and developing their people! Love the company, our values, and our culture. JK (CEO) has done a fantastic job at providing clear direction and guidance to the company and I am proud to work for PetSmart!


    Honestly, having a tough time coming up with one. Great company discounts, great salary, great people to work with.

    Advice to Management

    Thanks for providing a fantastic work experience!

See All 5,124 Reviews

PetSmart Photos

PetSmart photo of: Outside a typical Petsmart, located in Secaucus, New Jersey. (Photo copyright Nightscream)
PetSmart photo of: Pepper the Pembroke Corgi and Presley the Peruvian Guinea Pig know that by working together, we can accomplish great things!
PetSmart photo of: #AssociateSpotlight and a big thank you to our associate, Pam!
PetSmart photo of: Happy #InternationalWomensDay!
PetSmart photo of: #NationalPigDay
PetSmart photo of: Snake buddies at the PHO!
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PetSmart Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Supply Chain Intern Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview


    They first had me do a one-way video interview that asked five questions. After a couple days, I got an email to schedule a few different 30-minute interviews with the hiring team.

    Interview Questions

See All 1,203 Interviews

PetSmart Awards & Accolades

  • Best Places to Work for Lesbian, Gay, Bisexual and Transgender Queer (LGBTQ) Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2018

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