Working at PetSmart | Glassdoor

PetSmart Overview

Phoenix, AZ
10000+ employees
Company - Private
Pet & Pet Supplies Stores
$5 to $10 billion (USD) per year
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be ... Read more

Mission: Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Company Updates

  • #LifeAtPetSmart loves being involved in the community! Happy Birthday Brinkley!

    Brinkley's birthday bash Wednesday at PetSmart

    STERLING - Pupcakes for everypuppy!

  • LifeAtPetSmart is full of passionate associates. Meet Thea, she’s been with PetSmart for 14 YEARS! Her favorite part of the year is the Chance & Lucky program. LifeAtPetSmart

    Thea - Chance & Lucky Program

    Meet Thea she is explaining why she loves the fill the bus campaign at #LifeAtPetSmart.

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PetSmart – Why Work For Us?

Home sweet home office. We take to heart our mission statement: for the love of pets. Every decision we make impacts the lives of pets far and wide, so pets are high on our agenda. Our amenities and events at our Home Office are developed with our two- and four-legged associates in mind. We’ve even created a pet-friendly campus, so you'll share office space with some of the cutest and most inspirational creatures around. And, thanks to our career development programs, you’ll be able to truly unleash your potential.

Cold noses, hot technology. As a thriving, fast-growing online provider of pet supplies and care information, PetSmart is the place to make the most of your mad tech skills and happy-go-lucky personality. Approximately one-fourth of our home office is composed of IT pros—top talent in customer-engagement technology, modern stack development, React Native, ReactJS, Salesforce APEX and more. Challenge your skills and work with paw-some technology at PetSmart.

Do what you do best: Live out your love for pets every day by working in one of our 1,600 stores or 7 distribution centers. Find happiness in store as part of our retail team, be it advising pet parents about our products or services, or as a talented pro at one of our salons or PetsHotels. Deliver happiness by working in one of our distribution centers by ensuring products and solutions are distributed to pet parents as quickly as possible. Whatever you choose, you can expect the whole package: a fun environment, the training to do your job well, and the opportunity to grow your career.

Our independent nonprofit PetSmart Charities organization has granted more money—more than $310 million—to helping pets in need than any other animal welfare group in North America. As of 2018, we’ve found homes for more than 8 million pets in need with the help of over 3,500 local animal welfare partners, funded over 1.7 million spay and neuter surgeries to date to prevent unwanted litters, and provided $10 million in emergency relief funding to provide assistance for pets affected by event of a natural disaster. We’re incredibly proud of what we do.

PetSmart Reviews

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Recommend to a friend
Approve of CEO
PetSmart CEO J.K. Symancyk
J.K. Symancyk
120 Ratings
  • Featured Review

    Helpful (6)


    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee


    The culture is incredible! It’s positive, encouraging and passionate. Successes are celebrated and failures are supported. Respect and trust are cornerstones of #LifeAtPetSmart. The campus amenities are amazing and I am proud to work for an organization that cares about its pet parents and associates.


    So much about this company is just AWEsome! I would love to see more teams embrace the work from home movement for a day or two each week when possible.

    Advice to Management

    Continue to love your people and pet parents out loud!

See All 4,106 Reviews

PetSmart Photos

PetSmart photo of: Outside a typical Petsmart, located in Secaucus, New Jersey. (Photo copyright Nightscream)
PetSmart photo of: Fancy at the Office
PetSmart photo of: Caturdays
PetSmart photo of: Caturdays
PetSmart photo of: Food Drives
PetSmart photo of: Puppy Love
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PetSmart Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (25)  

    Dog Trainer Interview

    Anonymous Employee in Tulsa, OK
    Accepted Offer
    Positive Experience
    Easy Interview


    The process took 2 days. I interviewed at PetSmart (Tulsa, OK) in August 2017.


    If you apply set aside time for the application process. Some of the information may pull from your resume, but not all. Be sure to double check it. Also you will take a personality/sjt test that may take some time. Interview was easy and fun, more like a conversation than and interview. I would say this is the best interview I have been on as far as comfortability is concerned.

    Interview Questions

See All 1,100 Interviews

PetSmart Awards & Accolades

  • Best Places to Work for Lesbian, Gay, Bisexual and Transgender Queer (LGBTQ) Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2018

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