Working at Pets at Home | Glassdoor

Pets at Home Overview

Handforth, England (UK)
5001 to 10000 employees
Company - Private
Pet & Pet Supplies Stores
$10+ billion (USD) per year
PetSmart, Armitages Pet Products, Petco
Founded in 1991 by Anthony Preston, Pets at Home is the UK’s largest pet retailer with over 380 stores across the UK and growing fast. As well as stores we offer a number of other services including the Groom Room at Pets At Home, Veterinary Practices (Companion Care ... Read more

Pets at Home Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Peter Pritchard
66 Ratings
  • "Working at Pets at Home was okay - plenty of chance to grow within the company, but not very fulfilling work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in New York, NY
    Current Employee - Customer Service Assistant in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Pets at Home full-time (More than a year)


    It was fine working here - coworkers were very nice, and management was very fair, plenty of emphasis on team bonding


    It can get a little boring sometimes - there are no enticements to get you to stay, or work harder, you are just viewed as a replaceable part of a large team

    Advice to Management

    Better communication with all levels of staff

See All 279 Reviews

Pets at Home Photos

Pets at Home photo of: Lots of charity events are held throughout the year
Pets at Home photo of: Save The Children Xmas Jumper Day
Pets at Home photo of: The Sunday Times Best Big Company to Work for 2013
Pets at Home photo of: Our Directors taking part in the ice bucket challenge!
Pets at Home photo of: Head Office
Pets at Home photo of: Head office
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Pets at Home Interviews



Getting an Interview

Getting an Interview




  1. Helpful (5)  

    Part Time Interview

    Anonymous Interview Candidate in Bristol, England (UK)
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 2 weeks. I interviewed at Pets at Home (Bristol, England (UK)) in August 2015.


    It was awful! A group interview of about 30 people, it started 20 minutes late and was very unorganised. We all sat around a huge conference table and had to come up with a speech on one of our pets. This was all very well if you we're confident, but speaking in front of about 40 people was really not my thing! (There were 10 pets at home bosses there too). Next we had to build a bridge out of paper while all the bosses went and got coffee and pretty much had nothing to do with us. Then we had to make a tv advert out of the products on a desk and show it to everyone else. At the end we had a short 1-1 about availability and things, nothing to actually do with the company. It really annoyed me as I had done a years work experience there before... But I'm guessing they based it up on that group thing! No job for me, speaking in front of that many people just throws me!

    Interview Questions

    • Do you have a job at the moment   2 Answers
See All 156 Interviews

Pets at Home Awards & Accolades

  • Best Big Company to Work for, The Sunday Times (UK), 2013
  • Best Places to Work (9th place), Great Place to Work, 2017
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