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Pets at Home Overview

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Handforth, England (UK)
5001 to 10000 employees
Company - Private
Pet & Pet Supplies Stores
$10+ billion (USD) per year
PetSmart, Armitages Pet Products, Petco
Founded in 1991 by Anthony Preston, Pets at Home is the UK’s largest pet retailer with over 380 stores across the UK and growing fast. As well as stores we offer a number of other services including the Groom Room at Pets At Home, Veterinary Practices (Companion Care ... Read more

Pets at Home Reviews

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Pets at Home Group CEO Ian Kellett
Ian Kellett
32 Ratings
  • "Working at Pets at Home was okay - plenty of chance to grow within the company, but not very fulfilling work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in New York, NY
    Current Employee - Customer Service Assistant in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Pets at Home full-time (More than a year)


    It was fine working here - coworkers were very nice, and management was very fair, plenty of emphasis on team bonding


    It can get a little boring sometimes - there are no enticements to get you to stay, or work harder, you are just viewed as a replaceable part of a large team

    Advice to Management

    Better communication with all levels of staff

See All 169 Reviews

Pets at Home Photos

Pets at Home photo of: Support Office
Pets at Home photo of: New store opening in Oxford
Pets at Home photo of: The Sunday Times Best Big Company to Work For 2013
Pets at Home photo of: Inside Store
Pets at Home photo of: Inside Store
Pets at Home photo of: Store Front
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Pets at Home Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Store Colleague Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 1+ week. I interviewed at Pets at Home.


    Step #1:
    I filled out an application online, which asked for basic information and then had a personality questionnaire. The questionnaire essentially assessed whether you were a team player who would go above and beyond for customers.

    A few days later I received an interview inviting me to a group assessment. Here's what happened at the assessment, which took 2-2.5 hours.

    1. We were introduced to Pets at Home, and they described the job, company values, and introduced the management team.
    2. We each shared a short story about one of our pets (we had a couple minutes to prep).
    3. In small groups, we had 15 minutes to use newspaper and tape to build the tallest tower we could.
    4. In new small groups, we had 20 minutes to develop a 60-90 second commercial for Pets at Home that described a few of their products.
    During steps 3-4 the managers were walking around with clipboards and taking notes on everyone.
    5. Each of us was taken aside for a few minutes for individual interviews. These were brief with mostly cursory questions (see below).

    We were told we'd find out the next day if we progressed to the next stage of the interview process, which was to take place the following week.

    True to their word, I got a generic email the following day that I did not progress to the next round, which was to be a work trial and more in-depth interview.

    Interview Questions

See All 100 Interviews

Pets at Home Awards & Accolades

  • Best Big Company to Work for, The Sunday Times (UK), 2013

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