I have been working at Pets at Home full-time (More than a year)
It was fine working here - coworkers were very nice, and management was very fair, plenty of emphasis on team bonding
It can get a little boring sometimes - there are no enticements to get you to stay, or work harder, you are just viewed as a replaceable part of a large team
Advice to Management
Better communication with all levels of staff
I applied online. The process took 1+ week. I interviewed at Pets at Home.
I filled out an application online, which asked for basic information and then had a personality questionnaire. The questionnaire essentially assessed whether you were a team player who would go above and beyond for customers.
A few days later I received an interview inviting me to a group assessment. Here's what happened at the assessment, which took 2-2.5 hours.
1. We were introduced to Pets at Home, and they described the job, company values, and introduced the management team.
2. We each shared a short story about one of our pets (we had a couple minutes to prep).
3. In small groups, we had 15 minutes to use newspaper and tape to build the tallest tower we could.
4. In new small groups, we had 20 minutes to develop a 60-90 second commercial for Pets at Home that described a few of their products.
During steps 3-4 the managers were walking around with clipboards and taking notes on everyone.
5. Each of us was taken aside for a few minutes for individual interviews. These were brief with mostly cursory questions (see below).
We were told we'd find out the next day if we progressed to the next stage of the interview process, which was to take place the following week.
True to their word, I got a generic email the following day that I did not progress to the next round, which was to be a work trial and more in-depth interview.