Working at Philz Coffee | Glassdoor
Notice concerning COVID-19
Philz Coffee has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Philz Coffee Overview

San Francisco, CA
1001 to 5000 employees
2003
Company - Private
Food & Beverage Stores
Unknown / Non-Applicable
It all started with a dream to create a really great cup of coffee personalized for you...<br/><br/>Philz Coffee is a San Francisco-based coffee company that attracts people who are passionate - about life, about others, about the communities they live and work ... Read more

Mission: It all started with a dream to create a really great cup of coffee personalized for you...<br/><br/>Philz Coffee is a San Francisco-based coffee company that attracts people who are passionate - about life, about others, about the communities they live and work

Company Updates

  • Like so many of you, we too are pained by the tragic murder of George Floyd. His death, along with those of Breonna Taylor, Ahmaud Arbery and so many others represent sobering reminders of what the Black community is faced with on a daily basis. Systemic racism is deeply embedded into the fabric of American society and this must change. We stand with our Black employees, Black customers, and the entire Black community, along with those seeking justice. Today we will be closing all Philz locations early at 2:00 pm PST to host a company-wide call to further advocate for equity and inclusion. The call will be a safe space to share, discuss, and inspire one another into greater action. Furthermore, we will use this time to amplify the voices of the Black community. Although we know we don’t have all the answers right now, we truly believe that having the conversation is the first step in creating meaningful solutions to combat racism. We will have more to share in the future about the steps we’ll be taking as an organization to better take on this fight against racism together.

  • COVID-19

    While our mission remains the same, we&#039;ve made some temporary changes to how we&#039;re serving our community during this time. Our stores have moved to a mobile-only experience. Customers place their orders through our Philz Mobile App and pick up their drink at a table positioned at the front doorway of their Philz store. Think of our doors like a walk-up window or a drive-thru on foot. This process allows us to limit contact points with customers and maintain a safe social distance between Team Members, all while bettering days. We partnered with medical professionals to create protocols to protect the health of our team and customers. Our daily operations include defined work stations to reduce contact and practice social distancing, rigorous cleaning and sanitation procedures, masks and gloves provided to our team, and daily symptoms and temperature checks for our team. 

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Philz Coffee – Why Work With Us?


Our Story

Phil Jaber went on a quest 25 years ago to make a really great cup of coffee. He wanted to create a blend that was flavorful, complex, rich, smooth, and low in acidity. His quest took him all over the world and after visiting thousands of coffee shops, Phil created over 30 unique blends. Phil wanted to make sure the coffee making process embodied a personal and social feel, so he designed his own coffee station allowing for every cup to be crafted one cup at a time. By personalizing each cup, Phil had found a way to allow for individuality in every cup of love.

Our Mission

Bettering people's days. Philz Coffee focuses on making the best drip coffee. Each cup is handcrafted and made one cup at a time at our retail stores served by friendly Baristas dedicated to customizing your cup of love. We don't do espresso, lattes, cappuccinos. We believe in being great at a few things - Handcrafted drip coffee made to your taste & delivering great customer experience.

 

Our Values

Put the customer experience first
Our customers are our top priority. If we put people first, we cannot fail.

Be quality driven and progress focused
Be proud of your work. Be committed to doing the very best with passion and focus.

Be kind and keep it real
We are kind-hearted, positive, humble, and human. Be yourself. Be sincere. A genuine connection will outperform formality.

 

 

Our People

At Philz, we're doing something much bigger than coffee - we're building community. We believe the world is a better place with sincere connection and we hope you'll join us in creating a culture of warmth, authenticity, kindness, and passion.

Philz Coffee Reviews

  • Featured Review

    "Great culture, excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Davis, CA
    Current Employee - Team Lead in Davis, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Philz Coffee part-time (More than 3 years)

    Pros

    Great pay for this industry, great management, lots of flexibility and room for advancement in the company

    Cons

    Fast-paced environment that can leave many people burned out

See All 173 Reviews

Philz Coffee Photos

Philz Coffee photo of: All in the Philz Phamily
Philz Coffee photo of: Our Community
Philz Coffee photo of: SF Mission Made. 24th and Folsom
Philz Coffee photo of: Bettering Dayz
Philz Coffee photo of: Smiles that better days!
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Philz Coffee Interviews

Experience

Experience
66%
17%
17%

Getting an Interview

Getting an Interview
90%
6%
2%
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Barista Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Philz Coffee (San Francisco, CA) in November 2019.

    Interview

    I had my video screening. It was very friendly and open communication, almost just a normal conversation. She made it easy to feel comfortable and answer without any pressure. She was very clear and concise and seemed like she just wanted to get to know me and how my previous job experience can transfer into a position at Philz.

    Interview Questions

    • What is most exciting about the role itself? What are you looking forward to doing?   Answer Question
    • What's a memorable moment of you just working with a customer?   Answer Question
    • How would you go about bettering customers day? What does that look like in action?   Answer Question
    • What is your impact on a team?   Answer Question
    • Are there any skill sets you're looking to develop or learn?   Answer Question
    • Have you ever had really helpful constructive feedback?   Answer Question
    • What is something that can cause you stress while working?   Answer Question
See All 59 Interviews

Philz Coffee Awards & Accolades

  • Great Place to Work, Great Place to Work Institute, 2016

Work at Philz Coffee? Share Your Experiences

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