Working at Physicians Immediate Care | Glassdoor

Physicians Immediate Care Overview

Rosemont, IL
501 to 1000 employees
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
Physicians Immediate Care is a leading Urgent Care provider with over 40 clinics in IL and IN. We are focused on providing remarkable care to our patients in the communities we serve. We employ a variety of positions including but not limited to Physicians, Advanced Practice ... Read more

Mission: Physicians offers remarkable care you can count on, when and where you need it.

Company Updates

  • “Bridget is kind, knowledgeable and a pleasure to work with. As a Certified Professional Coder and Billing Lead in PIC’s fast-paced billing center, located in Pittsburgh, she always takes the time to offer insights and answer questions for our clinics and various corporate departments.” – Ryan Lusk, Financial Analyst

  • “Mark Duthu has been doing excellent work at Old Town. We have had instances of 4-5 patients walking in at once while also needing 2-3 x-rays being done, and Mark has handled this consistently with grace. On top of the duties of these two roles, he has coordinated primary care patient referrals and helped out with Patient Care Technologist tasks. He provides excellent quality of care to our patients, making sure they are heard and cared for. “ – Jamie Hitro, Physician Assistant, Old Town Location

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Physicians Immediate Care – Why Work With Us?

Physicians Immediate Care (PIC) is an urgent care and occupational medicine practice committed to the highest quality in patient care, business growth and success. Because of this, when you work for PIC, you’ll not only find yourself engaged in meaningful work helping people, you’ll also be well-positioned to succeed, grow your career—and always, follow the path that is right for you.

Quality: PIC is accredited by the Urgent Care Association of American (UCAOA)

  • What Quality Means to our Patients: Peace of mind knowing PIC meets the highest industry standards regarding scope of care, quality and safety
  • What Quality Means to our Employees: Working for an organization that’s committed to excellence and has established standardized, consistent frameworks, workflows and processes that allow you to do and be your best

Growth: Since 1987, PIC has grown from 1 clinic to more than 40 locations in Illinois and Indiana

  • What Growth Means to our Patients: Many convenient, quality care options in their neighborhood
  • What Growth Means to our Employees: Opportunities for growth and promotion, excellent benefits, clearly defined career path program for clinical staff, and much more

Success: PIC celebrated its 30th Anniversary in 2017

  • What Success Means to our Patients: Success for our patients means access to more locations with the highest quality of care, lower costs and personal attention.
  • What Success Means to our Employees: Since PIC is respected in the communities we serve, with a great training program; and with responsive and experienced medical leadership, we can offer our employees the ability to learn, grow, and become better medical care providers and technicians.

Physicians Immediate Care (PIC) offers a wide range of career opportunities—whether you are looking for a new full-time position or something flexible and part-time.  PIC can help you take your career to the next level.

If you’re interested in patient care, we offer opportunities in a variety of settings—not only in urgent care but occupational health and physical therapy, too. Outside of direct clinical care, we also offer a variety of staff, management and leadership opportunities on our corporate and administrative teams in areas such as Operations, Marketing, Development, Human Resources, Billing, Healthcare Administration and more.

Examples of the type of clinical positions we offer include:

  • Medical Assistant
  • Medical Receptionist
  • Medical Billing
  • Nurse Practitioners (NPs)
  • Physicians
  • Physician Assistants (PAs)
  • Radiologic Technologists

Watch our video: Listen to what our employees have to say about job stability, work-life balance, opportunities for growth and more PIC:


Being a part of Physicians Immediate Care (PIC) offers benefits that help support your physical, mental and financial health. We offer a robust menu of benefits to our employees, such as:

  • Full medical, dental and vision benefits
  • In-house medical care for you and your family
  • Company matched 401K retirement savings plan
  • Flexible spending and health savings accounts
  • Paid holiday, vacation, and sick time off
  • Tuition Reimbursement
  • Employee Assistant Program offering free legal and mental health support

Beyond these formal employee benefits, we also support our employees in other ways, such as:

  • Flexible scheduling so you can take care of the things and people in your life that are important to you
  • Strong emphasis on work-life balance
  • In-house training and mentorship opportunities

In addition to providing our patients with remarkable care, Physicians Immediate Care is committed to supporting the local communities where we live and work. On any given day you’ll see our team of Ambassadors supporting local community events like the Girls on the Run 5K, which inspires young women to live joyful lives while encouraging a healthy lifestyle through running.   We partner with many local schools to support S.T.E.M. nights that allow young minds to be inspired by science, technology, engineering or math. We love connecting with older adults at events such as the Oswego Senior Center’s annual dinner dance.  Our team enjoys supporting the events and sharing information on the services we offer at Physicians Immediate Care. 

Career Paths - Vice President of Clinic Operations and Advanced Practice Provider Services

Physicians Immediate Care: Philip Knuth,  V P Clinic Operations and Advanced Practice Provider Services

Please tell us a little about what you do for Physicians Immediate Care. 

I am currently the Vice President of Clinic Operations and Advanced Practice Provider Services. I am responsible for developing policies, processes, and guidelines that standardize, drive, and improve clinic performance, medical care excellence, operational efficiency and foster a positive patient-first company outlook coupled with occupational medicine client satisfaction. I serve as a connection and conduit between operational and medical leadership to effectively maximize best practices as it pertains to medical practice and operational excellence. I am also responsible for being the support for all the Physician Assistants (PAs) and Nurse Practitioners (NPs) at PIC. I provide training and remedial training for our Advanced Practice.

Can you describe your career path at PIC? Where did you start and how did you get to where you are now? And how do you see your career continuing to develop at PIC? 

I was originally employed as a Physician Assistant. After approximately a year, I was promoted to Clinic General Manager and was asked to join the Provider Advisory Board. After leading and developing the clinic, I gained more responsibilities and training opportunities in the company and became an advocate for our Advanced Practice Providers. One year ago, recognizing the need, our company developed a position, Director of Advanced Practice Providers and I accepted a promotion into that position. Recently, I was asked to consider the position of Vice President of Clinic Operations and I accepted it and currently hold both positions jointly.

PIC's mission is "to provide remarkable care you can count on, when and where you need it." Can you tell us how you see that mission playing out from day to day at PIC? 

We live in a world where people are busier than ever before. A lot of people have complicated lives and when those complications are pressed upon by illness, personally or that of a family member, time and affordability, especially in the age of high-deductible health insurance, we are there. Our 40+ clinics across two states offer an answer for people who need healthcare but their primary care practice cannot meet that need (for instance, they don’t have appointments available) and/or as an alternative to the long waits and high pricing of an Emergency Room.

Our providers provide care that is sometimes not thought of as typical in "Immediate/Urgent" care. We handle some truly complex cases. Besides the large volumes of medical cases, we treat fractures, multi-layer wound closures, slit-lamp examinations, administration of IV fluids, and joint injections. We work with our patients’ primary care physicians to coordinate care and handle a portion of follow-up visits, especially for our occupational injury patients. On top of all this, seeing over 500,000 visits yearly, our providers deliver high patient satisfaction with a rating of 4.6/5.0 on our patient surveys. Medicine is complicated, but our providers are dedicated to providing excellent care and our company is dedicated to improving experiences and services to our patients.

What's something you appreciate about PIC that people wouldn't know unless they worked there? 

That our company works hard to recognize and develop talented people from within. We have employees that started off working at our front desks or as Medical Assistants who are now managers of multiple clinics, holding leadership positions in Human Resources, Operations, and other areas of the organization. The direction and how far your career goes is reflected in your work ability, willingness to grow, and dedication.

What advice would you give to someone applying for a role at PIC?   

Recognize that the practice of medicine is complicated and can be hard. Working here can be busy and the days can sometimes be long, so if you are looking for an “easy job”, we are not the place for you but, that being said, if you truly like helping people, working as part of a team, providing care that makes a difference in people’s everyday lives and working for a company that likes to watch people grow and develop into their careers, then this is the place for you.


Physicians Immediate Care Reviews

  • "Great company to be apart of"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PCC in Bradley, IL
    Current Employee - PCC in Bradley, IL
    Positive Outlook
    Approves of CEO

    I have been working at Physicians Immediate Care full-time (More than a year)


    -Opportunity to help the community.
    -Excellent leadership
    -Great Team
    Opportunities of elevation


    -Compensation but negotiable
    -Lunch time is 30 minutes but scheduled great

    Advice to Management

    Keep up the good work

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Physicians Immediate Care Photos

Physicians Immediate Care photo of: Start your career here!
Physicians Immediate Care photo of: DeKalb clinic waiting room with contest winner certificates and featured employee spotlights.
Physicians Immediate Care photo of: Physicians Immediate Care staff
Physicians Immediate Care photo of: Physicians Immediate care providers & staff
Physicians Immediate Care photo of: East State Street clinic staff celebrating our 30th Anniversary.
Physicians Immediate Care photo of: Physicians Immediate Care Patient Care Technologist & Patient Care Coordinator
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Physicians Immediate Care Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Physicians Immediate Care.


    First a phone screening, then a call for an in person interview - explained more about what us expected for job position, asked more questions, and they had me do a skills assessment test.

    Interview Questions

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Physicians Immediate Care Awards & Accolades

  • Urgent Care Association of America Accreditation, Accreditation, 2016

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at Physicians Immediate Care? Share Your Experiences

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