Mission: Physicians offers remarkable care you can count on, when and where you need it.
“Amanda is outstanding! She has been with us for almost 5 years and keeps the Physical Therapy department in Aurora rocking. The patients love her. Amanda will go out of her way and change her schedule to meet the needs of the clinic and patients.” – Joyce Youngbrandt, Manager, Physical Therapy
“I visited your Oswego clinic twice in December for some personal medical issues and both times I was seen by PA Rohan Swanston. He was a pleasure to work with and has a great demeanor. He spent plenty of time with me, was confident in his knowledge, and answered all my questions. Most recently, he called me last Friday at 8 pm to discuss some test results…I think that was after your clinic had already closed. Even though it was late on a Friday, he answered all my questions and I never felt rushed.” – Oswego Location Occupational Health Client
Physicians Immediate Care (PIC) is an urgent care and occupational medicine practice committed to the highest quality in patient care, business growth and success. Because of this, when you work for PIC, you’ll not only find yourself engaged in meaningful work helping people, you’ll also be well-positioned to succeed, grow your career—and always, follow the path that is right for you.
Quality: PIC is accredited by the Urgent Care Association of American (UCAOA)
Growth: Since 1987, PIC has grown from 1 clinic to more than 40 locations in Illinois and Indiana
Success: PIC celebrated its 30th Anniversary in 2017
Physicians Immediate Care (PIC) offers a wide range of career opportunities—whether you are looking for a new full-time position or something flexible and part-time. PIC can help you take your career to the next level.
If you’re interested in patient care, we offer opportunities in a variety of settings—not only in urgent care but occupational health and physical therapy, too. Outside of direct clinical care, we also offer a variety of staff, management and leadership opportunities on our corporate and administrative teams in areas such as Operations, Marketing, Development, Human Resources, Billing, Healthcare Administration and more.
Examples of the type of clinical positions we offer include:
Watch our video: Listen to what our employees have to say about job stability, work-life balance, opportunities for growth and more PIC: https://physiciansimmediatecare.com/workinghere
Being a part of Physicians Immediate Care (PIC) offers benefits that help support your physical, mental and financial health. We offer a robust menu of benefits to our employees, such as:
Beyond these formal employee benefits, we also support our employees in other ways, such as:
In addition to providing our patients with remarkable care, Physicians Immediate Care is committed to supporting the local communities where we live and work. On any given day you’ll see our team of Ambassadors supporting local community events like the Girls on the Run 5K, which inspires young women to live joyful lives while encouraging a healthy lifestyle through running. We partner with many local schools to support S.T.E.M. nights that allow young minds to be inspired by science, technology, engineering or math. We love connecting with older adults at events such as the Oswego Senior Center’s annual dinner dance. Our team enjoys supporting the events and sharing information on the services we offer at Physicians Immediate Care.
Physicians Immediate Care: Philip Knuth, V P Clinic Operations and Advanced Practice Provider Services
Please tell us a little about what you do for Physicians Immediate Care.
I am currently the Vice President of Clinic Operations and Advanced Practice Provider Services. I am responsible for developing policies, processes, and guidelines that standardize, drive, and improve clinic performance, medical care excellence, operational efficiency and foster a positive patient-first company outlook coupled with occupational medicine client satisfaction. I serve as a connection and conduit between operational and medical leadership to effectively maximize best practices as it pertains to medical practice and operational excellence. I am also responsible for being the support for all the Physician Assistants (PAs) and Nurse Practitioners (NPs) at PIC. I provide training and remedial training for our Advanced Practice.
Can you describe your career path at PIC? Where did you start and how did you get to where you are now? And how do you see your career continuing to develop at PIC?
I was originally employed as a Physician Assistant. After approximately a year, I was promoted to Clinic General Manager and was asked to join the Provider Advisory Board. After leading and developing the clinic, I gained more responsibilities and training opportunities in the company and became an advocate for our Advanced Practice Providers. One year ago, recognizing the need, our company developed a position, Director of Advanced Practice Providers and I accepted a promotion into that position. Recently, I was asked to consider the position of Vice President of Clinic Operations and I accepted it and currently hold both positions jointly.
PIC's mission is "to provide remarkable care you can count on, when and where you need it." Can you tell us how you see that mission playing out from day to day at PIC?
We live in a world where people are busier than ever before. A lot of people have complicated lives and when those complications are pressed upon by illness, personally or that of a family member, time and affordability, especially in the age of high-deductible health insurance, we are there. Our 40+ clinics across two states offer an answer for people who need healthcare but their primary care practice cannot meet that need (for instance, they don’t have appointments available) and/or as an alternative to the long waits and high pricing of an Emergency Room.
Our providers provide care that is sometimes not thought of as typical in "Immediate/Urgent" care. We handle some truly complex cases. Besides the large volumes of medical cases, we treat fractures, multi-layer wound closures, slit-lamp examinations, administration of IV fluids, and joint injections. We work with our patients’ primary care physicians to coordinate care and handle a portion of follow-up visits, especially for our occupational injury patients. On top of all this, seeing over 500,000 visits yearly, our providers deliver high patient satisfaction with a rating of 4.6/5.0 on our patient surveys. Medicine is complicated, but our providers are dedicated to providing excellent care and our company is dedicated to improving experiences and services to our patients.
What's something you appreciate about PIC that people wouldn't know unless they worked there?
That our company works hard to recognize and develop talented people from within. We have employees that started off working at our front desks or as Medical Assistants who are now managers of multiple clinics, holding leadership positions in Human Resources, Operations, and other areas of the organization. The direction and how far your career goes is reflected in your work ability, willingness to grow, and dedication.
What advice would you give to someone applying for a role at PIC?
Recognize that the practice of medicine is complicated and can be hard. Working here can be busy and the days can sometimes be long, so if you are looking for an “easy job”, we are not the place for you but, that being said, if you truly like helping people, working as part of a team, providing care that makes a difference in people’s everyday lives and working for a company that likes to watch people grow and develop into their careers, then this is the place for you.
I have been working at Physicians Immediate Care part-time
I love the fact that this is a practice that allows us to use all of our medical knowledge. It’s a very mixed bag in terms of run of the mill urgent care issues like URI’s and complex injuries, travel medicine and infectious diseases cases that make you use medical reasoning skills to the fullest extent. You also never feel alone. Should you have a question, you always have a colleague either near by or a phone call away that is willing to help.
The cons would be that while you can see some patients quickly, you will learn that patients with more complex concerns, take more time and this is when time management and good team work makes a world of a difference!
Advice to Management
Helping patients understand that wait times are estimated and not 100% correct and that certain patients are triaged before others due to severity of complaints.
I applied through other source. I interviewed at Physicians Immediate Care.
the interview process at the company was average. I went at to Dinner at first with the recruiter and then then manager. I also went to the clinics to get an idea about what they were like. the process took a few weeks. I was then offered a job.
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts