I worked at Picture People full-time (More than 3 years)
Loved the actual work; the photography, working with clients, developing film and prints (pre-digital). Setting up for each holiday was always exciting, and the team building events were a great idea and fun.
The hours for management, in order to meet the standards of the company were grueling. The sales expectations were high, and difficult to meet due to equipment failures and the low pay we had to offer skilled and talented employees, so employee retention was difficult. There was no room for creativity; each store had to look like every other store. A 'real' photographer should not work there, and the clients will get only cookie cutter results.
Advice to Management
Better training to management, better support to management, better district management to assist store management. There is so much to be done; perhaps a dedicated team that comes in and does the setup for merchandising, whatever it takes to take something off the plate of management, especially training, so that the cookie cutter environment that is expected of a large mall store can be maintained, and explain that thoroughly so that they don't mistakenly hire an actual photographer who has real skills and gets stuck in this kind of a job
I applied online. The process took 1 day. I interviewed at Picture People (Seattle, WA) in March 2017.
Very basic questions based on how you would deal with a customer. No interest in photographic skillset.
They use 13 year old Canon D20 DSLRs with kit lenses and pay $11.00/hour and no commission(minimum wage here in WA is £13.00). This should tell any serious photographer applying all they need to know.
The interviewer seemed pleasant enough, but this isn't a job for experienced photographers.
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