Working at Piedmont Airlines | Glassdoor

Piedmont Airlines Overview

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Salisbury, MD
5001 to 10000 employees
Subsidiary or Business Segment
Travel & Tourism
$100 to $500 million (USD) per year
Piedmont Airlines, Inc. operates as an US Airways Express carrier and is a wholly owned subsidiary of American Airlines (AAL). American Airlines is the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base ... Read more

Piedmont Airlines Reviews

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Steve Farrow
67 Ratings
  • "CSA"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Charlotte, NC
    Current Employee - CSA in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Piedmont Airlines full-time (More than 5 years)


    Love people, resolving travel issues


    Summer Thunderstorms, late night PM shifts

    Advice to Management

    Performance Recognition

See All 163 Reviews

Piedmont Airlines Photos

Piedmont Airlines photo of: Dash-8
Piedmont Airlines photo of: Charlotte, NC at sunrise as seen from Charlotte-Douglas International Airport
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Piedmont Airlines Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Flight Attendant Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at Piedmont Airlines (Philadelphia, PA) in March 2017.


    Sorry this so long, but I want to help as many applicants as possible!!
    I applied online and received an email from a recruiter instructing me to give her a call between certain hours on a specific day. She went over my resume with me and asked questions concerning my work history, why I want to fly with Piedmont, what are my expectations of the flight attendant job, and what do I know about the company. I had done extensive research before I even applied and fell in love with what I saw. Normally, she would tell you about the airline, but she said I had pretty much done her job for her (lol) and invited me to a group interview in Philly. I was pleasantly surprised that they flew me out as positive space on AA because most airlines won't. And the ones that do require you to drive to the closest major airport, but my seat was booked out of the small regional in my city (really appreciated not having to make that 2 hour drive)! Lodging is your responsibility, but I got a nice rate from the hotel the interview was being held at using the code the recruiter gave me.

    Look the part. You don't have to wear a suit and button down, but I did because that's pretty much what FAs wear. Be modest but sleek, not frumpy or sexy. Wear nice flats or heels no higher than 3". Closed toed and closed back. Hair pulled back. No jeans or sneakers. Iron your clothes. Wear nude or black hose with your skirt or dress. Trouser socks or knee highs with your slacks. Neat, clean, daytime makeup with nude, pink, or red lips. Simple jewelry. Only one set of earrings.

    The interview was sooooo laid back and really enjoyable. 3 panel members (the recruiter, an hr rep, and a trainer) and they were so dope. Seriously, I could've hung out with them forever. It was a small interview group because of the storm, so everything moved rather quickly. Presentation about the company (I had already seen all the videos during my research), quiz on the presentation (no pressure, I missed a question. Perfect scores got a prize), break, group activity, break, panel interview, break, and individual interview.
    Group activity: follow the instructions and play nice (they're watching)! Contribute your own ideas and be open to others as well. Stand in the front and do a small presentation. Be genuinely interested in what the other groups present as well.
    Panel interview: You will have to stand in front of the room, state your name, what makes you unique, answer one of the questions they'll select from a list, and read the announcement they give you. Please, don't be nervous! Everyone wants you to succeed! Don't ramble..... I never realized how bad/awkward it sounded until the panel had to politely interrupt the interviewee to either guide them to an actual answer or direct them to just go ahead and read the announcement.
    Individual interview: Not sure how it goes for everyone, but mine was super quick and to the point. You are allowed to ask questions here as well. Try to ask one or two. I just smiled the entire time and answered everything as concisely as possible, but I was very conversational as well because they were just so chill.... Seriously! The questions I asked were about becoming a check flight attendant and also about my hair. I have locs, which most airlines prohibit, and I said I needed to mentally and emotionally prepare myself to cut or hide my hair if necessary. They actually looked offended and the trainer said he couldn't believe anyone would ask me to cut my beautiful hair and to just keep it neat and pulled back. The HR rep told me not to change a thing unless I absolutely wanted to. I added this just in case others with locs are wondering what their policy is because that info is always super hard to find.
    Apparently, you'll receive a phone call with their decision either way within 2 weeks. I got an email a couple of days later (I low-key panicked because I thought it was a TBNT) asking me for a professional reference. I gave her the contact info for a pilot I used to fly with all the time. The next day, I received a call from the recruiter congratulating me and welcoming me to the Piedmont family. I start training in May

    Interview Questions

    • Panel: I only remember 2 of the questions and you only have to answer 1 of them
      1) what qualities would you bring to piedmont?
      2) tell us about a funny OR intense customer service experience you had  
      1 Answer
See All 40 Interviews

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