Working at Piedmont Airlines | Glassdoor

Piedmont Airlines Overview

Salisbury, MD
10000+ employees
1931
Subsidiary or Business Segment
Airlines
Less than $1 million (USD)
Piedmont Airlines, Inc. is a subsidiary of American Airlines, the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today ... Read more

Mission: Securing our future with a culture of caring, compliance and communication.


Company Updates

  • Today we announced a significant pay raise for our pilots - both first officers and captains. New hire pilots will also see a higher pay rate plus a new signing bonus. Piedmont still offers a guaranteed job at American Airlines for pilots and a great benefits package. Read more at http://glassdoor.com/slink.htm?key=vMBOm

    Piedmont announces significant pay raises for pilots

    SALISBURY, Maryland - Piedmont Airlines, Inc. a wholly owned subsidiary of American Airlines Group, announced a significant pay increase for its 700 pilots, as well as an increase in pay and a new bonus structure for new hire pilots.

See AllSee All

Piedmont Airlines – Why Work With Us?


           

At Piedmont Airlines, we believe our mission, vision and values help define what it means to be a part of our Piedmont team. These statements serve as a “roadmap” for how we run our operation, care for our team members and communicate with each other. Hear our CEO and President, Lyle Hogg, discuss our mission and vision here.

Piedmont's Mission

Securing our future with a culture of caring, compliance, and communication.

Piedmont's Vision

To be the best American Airlines regional partner.

Piedmont's Core Values

  • Safety
  • Community
  • Diversity & Inclusion

            

We are proud to employ just over 10,000 team members across the United States of America. Our company’s strong tradition of training and mentoring employees is the key to success in a very competitive industry. We offer an extensive benefits plan that includes health/dental care, life insurance, a company-match 401(k) and travel opportunities on American Airlines for you, your spouse, children and parents. Piedmont Airlines is an Equal Opportunity Employer.

Learn more about what it means to #WorkForPiedmont here.

 

From preventive maintenance to complicated repairs, our aircraft maintenance technicians (AMTs) tackle every job with talent, precision and safety.

Like us, you’re ambitious: you know exactly where you want to go and can map out how to get there. Like you, we’re authentic: we share experience and expertise. That’s the thing about Piedmont Airlines, it’s never one or the other. It’s ambition and authenticity. It’s helping you achieve your aspirations by working alongside an engaged and empowered team.
 
Piedmont Airlines' Maintenance bases are located along the East Coast. Operate within easy distance of all that makes the East Coast great – dynamic cities, rich culture, live sports, top dining, the beach and mighty Atlantic Ocean. AMTs maintain our fleet of Embraer 145 jets at bases in the following locations:
  • Salisbury/Ocean City, Maryland
  • Albany, New York
  • Roanoke, Virginia
  • Richmond, Virginia
  • Harrisburg, Pennylvania
  • Philadelphia, Pennsylvania
  • Charlotte, North Caroline (Line Maintenance

Position your career, your life – in the center of it all. Bring your skills to us and we'll make sure the transition is easy. Experience demands recognition. Your jet is waiting. Click here to learn more about our experience bonuses and our Military Transition package. 

Pilots

The Fastest Path to American. Piedmont's the One.

We're on the move. Let's go together.

Selecting your next company is a big decision. You’re searching for the right place to fly. The right spot to grow. The best home for your career. Welcome to Piedmont Airlines. Our smaller pilot pool offers the quickest path to American Airlines. Unlike other career paths, at Piedmont you’re not up against 10,000 applicants or behind a queue of pilots that’s twice as long. Find out why we’re the best place for pilots. Discover what makes us different. Learn how you fit into our growing plans. See how this small airline is one big family.

Piedmont Airlines crew bases are located in Charlotte, North Carolina and Philadelphia, Pennsylvania. You’ll live where everything’s within reach. Operate within easy distance of all that makes the East great – dynamic cities, rich culture, live sports, top dining, the beach and mighty Atlantic. Position your career, your life - in the center of it all.

Piedmont offers more than a guaranteed job at American and a growing fleet of jets: longevity in the industry, which means stability unmatched in airlines. Even if aviation hits a rough patch, we’re here for the long haul. Fly with peace of mind.

Still on the Fence? View our full compensation and benefits details here.

Cadets

Piedmont Airlines’ Cadet Program is designed to help the most promising future pilots make a smooth transition from instructor to mainline pilot. 

Through a seniority-based flow through program, pilots at Piedmont graduate to guaranteed jobs at American Airlines, the largest airline in the world, from flying the youngest fleet among the U.S. legacy carriers. 

Cadets receive Piedmont support as their hours, training and experience grow. Plus, Cadets recieve a bonuses totally at $25,5000 + flight benefits on the American Airlines Network. Learn more about our cadet program here.

Flight Attendants

At Piedmont, we're proud to bring the best on board. Our Flight Attendants are an integral part of the travel experience for passengers transiting American's hubs at Charlotte and Philadelphia. Learn more about our Flight Attendant compensation and minimum requirements here.

Piedmont Ground Handling

Piedmont customer service and ramp agents are known throughout the industry for safe, reliable service. Our agents may be a passenger’s first contact with the airline, and must exceed customer expectations at all times. Agents represent the American Airlines brand with knowledge, compassion and class. Learn more or apply today.

Our customer service and ramp agents receive industry leading medical and travel benefits, as well as opportunities for career advancement. To learn more about benefits, click here.

Ramp Agent

Ramp agents handle luggage, load/unload aircraft, service and clean aircraft, operate ground service equipment (GSE), marshal aircraft, assist passengers with luggage and perform other duties as assigned. Ramp agents work outdoors in a fast-pace airport environment and are expected to work as a team to meet corporate goals for on-time departures, baggage performance and customer satisfaction. Learn more about Ramp Agent key duties here.

Gate Agent

Gate agents provide front-line customer service to passengers in the boarding area. Duties include: creating and modifying flight itineraries, changing seat assignments, making boarding announcements, assisting passengers with special requests and needs, assisting passengers with luggage and operating the passenger boarding bridge. Other duties may be assigned. Gate agents are expected to work as a team to meet corporate goals for on-time departures, baggage performance and customer satisfaction.

Cross-Trained Agent

Cross-Trained agents create and modify flight itineraries, change seat assignments, make boarding announcements, assist passengers with special requests and needs, assist passengers with luggage, operate the passenger boarding bridge, handle luggage, load/unload aircraft, service and clean aircraft, operate ground service equipment (GSE), marshal aircraft, assist passengers with luggage and perform other various duties as assigned. Cross-Trained agents are expected to work as a team to meet corporate goals for on-time departures, baggage performance and customer satisfaction.

Piedmont Airlines Reviews

  • Featured Review

    Helpful (9)

    "Working on Ramp for MCI airport"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Kansas City, MO
    Current Employee - Ramp Agent in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Piedmont Airlines part-time (Less than a year)

    Pros

    you gain great experience about different aircraft type and procedure to load and unload luggage and other equipment.
    They split teams to work on two aircraft, so there're lots of break time waiting for next flight to come while other team working on their.
    The benefits of flying free domestically and very cheap anywhere in the world

    Cons

    It is Heavy Duty job which requires lifting heavy luggage or cargo sometimes. but manager and supervisor do great job of spreading work duties among employee depending on ability to work this task or find something else to work on.

See All 331 Reviews

Piedmont Airlines Photos

Piedmont Airlines photo of: On the Ramp
Piedmont Airlines photo of: PHL Hangar
Piedmont Airlines photo of: Maintenance Check
Piedmont Airlines photo of: Office Views
Piedmont Airlines photo of: Flight Attendant Life
Piedmont Airlines photo of: On the job in BTV!
See All PhotosSee All

Piedmont Airlines Interviews

Experience

Experience
78%
16%
6%

Getting an Interview

Getting an Interview
75%
11%
10%
3
1

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Ramp Agent Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Piedmont Airlines (Phoenix, AZ) in January 2020.

    Interview

    Information session as a group. You are given 5 questions that you are expected to answer in front of the group. Lifting exercise to prove you can lift 50 lbs.

    Interview Questions

See All 97 Interviews

Piedmont Airlines Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Piedmont Airlines? Share Your Experiences

Piedmont Airlines
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or