Working at Pilkington North America | Glassdoor

Pilkington North America Overview

Toledo, OH
1001 to 5000 employees
Subsidiary or Business Segment
$10 to $25 million (USD) per year
Pilkington North America has a clear view of the US glass market. The company manufactures and markets glass and glazing products primarily for the automotive and building industries. Benefits of its glass include fire protection, noise control, solar heat control, and thermal ... Read more

Pilkington North America – Why Work For Us?

The NSG Group is one of the world’s largest manufacturers of glass and glazing products for the architectural, automotive and technical glass sectors.

Founded in 1918, NSG acquired the leading UK-based glass manufacturer Pilkington plc in June 2006. Today, the Group has around 28,000 permanent employees, principal operations in 30 countries and sales in over 130.

Geographically, just over a third of the Group’s sales are in Europe, around a third in Japan and the rest primarily in North and South America, South East Asia and China.

The Group operates in three main sectors:
Architectural supplies glass for buildings and Solar Energy applications.
Automotive serves the original equipment, aftermarket replacement and specialized transport glazing markets.
Technical Glass products include very thin glass for displays, lenses and light guides for printers, and glass fiber, used in battery separators and engine timing.

Our Culture

The NSG Group believes people are our most important asset.

We value:

  • Trust and mutual respect
  • Integrity and professionalism
  • Teamwork and mutual support
  • Open communication
  • Initiative and creativity
  • Passion and resilience
  • Individual and social responsibility
  • Sustainability

Our Vision

'Making a Difference to our World through Glass Technology'

Our Mission

To be the global leader in innovative high performance glass and glazing solutions, contributing to energy conservation and generation, working safely and ethically.

1. The company is rich in heritage and tradition

Through the years, three major glass companies would become entwined: Libbey-Owens-Ford in North America, Pilkington in the UK and Nippon Sheet Glass (now called the NSG Group) in Japan.

2. World Leader in Glass

The NSG Group is one of the world's largest manufacturers of glass and glazing products for the architectural, automotive industry and technical glass sectors. At the NSG Group you can feel confident that your work will make a difference throughout the globe. Being the World Leader in Glass we impact millions of people's view of the world each and every day. So come help us make that a positive view!

3. Safety Focused

NSG Group's Safety First culture is engrained in how we operate. In all aspects of our business, you will experience a safe work environment where safety of our team members is top of mind and always comes first.

4. Technology Driven

Our focus on new products and processes offers opportunities for you to imagine, create, and innovate in every aspect of your work.

5. Global Company

Our global presence in more than 30 countries offers you the chance to work for a company that is fully networked and delivering around the world. Finding global opportunities is just around the corner.

6. Great People

At NSG Group you are surrounded by committed, intelligent, passionate people wanting to make a difference. Come for the opportunity to make a difference and stay for the great people that will become key to your career success.

7. Career Diversity

At NSG Group we have a strong tradition of growing people who deliver excellent results. Our Growing from within mentality is not just a slogan, we place people with demonstrated abilities to succeed in new roles, provide support, and watch them soar.

8. Diversity and Inclusion

We believe that our company should represent the diverse markets we operate in. At NSG Group you have the opportunity to work on teams with people with different backgrounds and ideas in facilities across the world. Only in this way, will we truly understand and deliver on the needs of our customers.

9. Great Pay/Benefits

NSG Group views pay and benefits as the key pillars of the employment proposition. We regularly benchmark our benefits and pay programs against those of other leading companies where we operate and, as needed, update our programs to ensure they are aligned to drive long-term growth for both our employees and our businesses.

10. Team based environment

When you join NSG Group, you will become part of a collaborative team, working closely with your colleagues to innovate and exceed expectations!

Choices - It's the American way. Whether it automobiles, soft drinks, or benefit programs, people want the freedom to choose based on their own wants and needs. That's what the NSG Group's benefit package is all about: Choices. Here are just some of the benefits offered:

  • Medical coverage including prescription, dental, and vision
  • Paid holiday and vacation time
  • 401k plan with Company Guaranteed and Matching Contributions (Canada - pension)
  • Company paid disability coverage
  • Company paid term life insurance
  • Health Care and Dependent Care Spending Accounts
  • Educational Assistance
  • Company paid Employee Assistance Program

Pilkington North America Reviews

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Pilkington North America President and CEO Shigeki Mori
Shigeki Mori
5 Ratings
  • Featured Review

    "Excellent place to work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Northwood, OH
    Current Employee - Buyer in Northwood, OH
    Positive Outlook
    Approves of CEO

    I have been working at Pilkington North America full-time (More than a year)


    Good Benefits, Great Pay, Mentorship Program, Goal Planning with what you actually want to do. Management takes an interest in you as a person, not just a number. They listen to ideas and discuss pros and cons about them. They realize that there is a balance between work and family.


    There aren't any horrible cons. There are issues that arise that need dealt with, but nothing out of the normal. Management supports and suggests solutions. They don't direct or point fingers.

See All 81 Reviews

Pilkington North America Photos

Pilkington North America photo of: Pilkington's Pollyball Team
Pilkington North America photo of: Employee Appreciate Event at the Mud Hens Game
Pilkington North America photo of: Employees Volunteer with our Adopt-A-Highway Program
Pilkington North America photo of: CEO Visits North America
Pilkington North America photo of: Earth Day- Biking to see how much energy one can create
Pilkington North America photo of: Earth Day- Planting Flower Garden
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Pilkington North America Interviews



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Getting an Interview




  1. Featured Interview


    Sales Manager Interview

    Anonymous Employee in Cleveland, OH
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at Pilkington North America (Cleveland, OH) in October 2016.


    Phone interview with recruiter, phone interview with HR manager, phone interview with Regional Director, F2F interview with Regional Director. My recruiter stayed in contact the whole time and did all of the scheduling for me. All of my contacts were very helpful though throughout the entire process.

    Interview Questions

    • If you could go to a store with a blank ch go and buy 1 personality trait that you think you need, what would you choose?   1 Answer
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Pilkington North America Awards & Accolades

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