Working at Pilot Catastrophe Services, Inc. | Glassdoor

Pilot Catastrophe Services, Inc. Overview

Mobile, AL
1001 to 5000 employees
1983
Company - Private
Insurance
$500 million to $1 billion (USD) per year
Pilot was founded in 1983 by the late Walter D. Pilot, Sr. on the notion that there was a better way to handle catastrophe claims — better for the carriers, better for the adjusters and better for the policyholders. He and his wife Grace created Pilot Catastrophe ... Read more

Mission: The main key to success is the Pilots themselves. Each client is the responsibility of one of the Pilots. They are devoted to ensuring that the needs of the clients in their care are met and that Walter D. Pilot, Sr.’s founding principles are nourished and ... Read more

Pilot Catastrophe Services, Inc. – Why Work For Us?


Pilot Catastrophe Services is an independent insurance adjusting firm headquartered in Mobile, AL, with additional offices in Dallas, TX and Hudson, OH.  The original goal was to provide a better way to handle catastrophe claims – better for the carriers, better for the adjusters and better for the policyholders.

Pilot was founded on family values, focusing on honor, loyalty and duty, by the late Walter D. Pilot, Sr. in 1983 and continues to operate under these same principles today.  Pilot prides itself in treating everyone like a member of thefamily, whether it is adjusters, policyholders, insurance carriers or employees.  Through this process and decades of hard-work, Pilot has established itself as the most knowledgeable, trusted and reliable claims processing operation in the United States.

We are constantly looking for top quality personnel to represent Pilot and its clients. As a result, we are always hiring qualified individuals.

Due to the fact that our business is based on storm related events, all of our positions are temporary-as needed positions. Wages will vary based on the particular storm, your role and the client company you are representing.

Experienced Adjusters

If you have previous experience as an inside, field or auto adjuster, we want you to be a part of the Pilot team. Licenses and certifications are a must and are becoming increasingly more critical for your success.

Looking to break into the field

We are always looking to nurture and create quality talent to represent Pilot. One way we do this is by taking individuals who have comparable skills and abilities to that of an adjuster and manipulating those talents into a fully-functioning adjuster.

Anyone with the following attributes is encouraged to apply:

  • Estimating
  • Claims handling software
  • Auto body
  • Customer service
  • True professional
Corporate Employment

Corporate positions at our various facilities occasionally become available. These departments include:

  • Accounting
  • Information Systems
  • Human Resources
  • Telecommunications
  • Office Administration
  • Field Support Staff

Qualified applicants may apply.

Pilot Catastrophe Services, Inc. Reviews

3.7
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W Davis Pilot Jr
51 Ratings
  • "Claim Adjuster"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Catastrophe Services, Inc. full-time

    Pros

    Love the training and they always there to help

    Cons

    nothing negative all positive very good place

    Advice to Management

    Keep up good work

See All 147 Reviews

Pilot Catastrophe Services, Inc. Photos

Pilot Catastrophe Services, Inc. photo of: Pilot
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Pilot Catastrophe Services, Inc. Interviews

Experience

Experience
58%
17%
23%

Getting an Interview

Getting an Interview
56%
25%
12%
6

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Catastrophe Claims Adjuster Interview

    Anonymous Employee in Arlington, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ months. I interviewed at Pilot Catastrophe Services, Inc. (Arlington, TX).

    Interview

    Role play. Call insured/ homeowner to act as if you were their insurance adjuster!
    Measured many surfaces for building materials. Prepared written roof estimate. Participated in a day long class. Typical for the industry

    Interview Questions

    • Do you have construction experience?   1 Answer
See All 17 Interviews

Pilot Catastrophe Services, Inc. Awards & Accolades

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