Mission: Connecting People and Places With Comfort, Care and a Smile at Every Stop.
“One of our top priorities at Pilot Flying J is to make drivers’ lives more comfortable and convenient while on the road,” Dave Latimer, Vice President of Shop Strategies, noted. “We expanded our services to include emergency roadside assistance and service centers nationwide last year and will continue to expand these services throughout 2018.”
Click the link below to read more about how we are continuing to expand our Truck Care division.
We’re thrilled to be named the 2017 winner of the Foodservice Innovator to Watch award from Convenience Store News Magazine. Check out our vision for bettering the guest experience with our latest PJ Fresh offerings.
Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 27,000 Team Members. Pilot Flying J services over a million guests every day.
At Pilot Flying J, giving back is part of who we are. We have a long history of lending a helping hand, a philosophy established by our founder, Mr. James A. Haslam II, when the company first began in 1958. This same spirit of community and philanthropy is continued today by Mr. Haslam and his son, Pilot Flying J CEO Jimmy Haslam, and the entire Haslam family. Mr. Haslam always says, "To whom much is given, much is required." We believe that Pilot Flying J has a responsibility to give back to our communities.
EAP – The Employee Assistance Program provides free access to tools and resources to help manage life’s stresses.
Fuel4Life - our free well-being tool makes tracking well-being activities easy, saves time, and makes staying healthy fun.
Paid Time Off for all Team Members (except seasonal hires)
Hearing Aid Discounts (with Vision Plan coverage)
Free Flu Shots
Discounts at national businesses, including hotels, mobile phone providers, automobile services, entertainment providers and home repair.
Disaster Fund available when disaster strikes
Benefits for all Team Members after qualification:
Tuition Assistance up to $18,000
401(k) retirement savings plan with matching contributions by Pilot Flying J
Benefits for Full-time Team Members
In addition to the above benefits, full-time Team Members also are eligible for:
Choice of health plans, including $10/week plan for Travel Center Team Members
Teladoc –No-cost medical consultation with a board-certified physician for non-emergency illnesses and injuries is available 24/7 by phone, smart phone app or computer.
Pilot Flying J SleepCharge Program
Tobacco cessation Program
Healthy Pregnancy Program
Disease Management Programs
Health & Well-being Resources to help manage your health care plan
Flexible Spending Accounts to help pay health and/or dependent care expenses while reducing your taxable income
Disability (Short and Long-term) Insurance
Accidental Death & Dismemberment Insurance
Critical Illness Insurance
Adoption Assistance – provides up to $8,000 per child to help with adoption expenses
Pilot Flying J offers a variety of development opportunities for our Travel Center, Restaurant and Support Center Team Members. Whether you are a seasoned professional or high performing student, there are carefully designed programs to help fulfill our Team Members aspiration and growth. Leadership development programs take new Team Members on a journey, learning everything from leadership and Human Resource skills to the importance of financial intensity in running a business.
Pilot Flying J University
Throughout a management career with Pilot, employees are invited to attend PFJ University, the training facility in Knoxville, Tennessee. We also offer Pilot Flying J curriculum via Webinar to offer more access. Whether employees are new members of the PFJ management team or seasoned veterans, PFJ is committed to ongoing development. At PFJ University, employees learn operational, financial and leadership skills, as well as participate in team building activities. The curriculum at PFJ University is as fast-paced and ever-changing as our business!
I have been working at Pilot Flying J full-time
Lots of room for advancement!
Work life balance!
Always striving to take better care of their people!!
Fun, fast paced, exciting!!
The only downside for me is that I love my job/store so much...I never want to leave!! Lol!
Advice to Management
Please keep doing what you're doing it really shows us you care and value us as your employees.
I applied online. I interviewed at Pilot Flying J (Mississauga, ON (Canada)) in July 2017.
Timely, precise & powerful. The interviewer gave me a detailed info about the company and took me around for an orientation of the work on site. I found professional set of people working around and saw the entire process of service provided at the premises.