I have been working at Plasser American Corp full-time (More than 5 years)
Unique environment that affords a wide variety of technical challenges. Excellent training and continuing education. Good benefits. Steady work, as much overtime as you want. Merit based pay.
Extensive travel time to customer locations to repair new equipment due to poor quality control at the factory. Highly compartmentalized management that lacks overall goal orientation, one hand doesn't know what the other is doing.
Advice to Management
Improve quality control by hiring a QC manager and then empower that person to make changes.
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