Working at Portfolio Recovery | Glassdoor

Portfolio Recovery Overview

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Norfolk, VA
501 to 1000 employees
PRA Group
1996
Subsidiary or Business Segment
Finance
$500 million to $1 billion (USD) per year
Unknown
As a leader in the U.S. debt buying industry, Portfolio Recovery Associates, Inc. (Nasdaq:PRAA) returns capital to banks and other creditors that helps expand financial services for consumers. PRA collaborates with its customers to create affordable, realistic debt repayment ... Read more

Mission: We believe a motivating atmosphere is important.

Pride in being the best is at the heart of what we do.
Excellent customer service keeps us ahead of the rest.

Our benefits include everything you would expect,
plus a ... Read more

Portfolio Recovery Reviews

2.6
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Portfolio Recovery Chairman, President, and CEO Steve Fredrickson
Steve Fredrickson
59 Ratings
  • "Debt Collections"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Collector in Las Vegas, NV
    Former Employee - Legal Collector in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Portfolio Recovery full-time (More than 3 years)

    Pros

    Excellent industry, the company is largest debt collector

    Cons

    Can have toxic work environment

    Advice to Management

    Better communication down the chain of command

See All 130 Reviews

Portfolio Recovery Photos

Portfolio Recovery photo of: Ethics
Portfolio Recovery photo of: Execution
Portfolio Recovery photo of: Urgency
Portfolio Recovery photo of: Teamwork
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Portfolio Recovery Interviews

Experience

Experience
62%
20%
17%

Getting an Interview

Getting an Interview
55%
13%
10%
6
6
6

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Legal Clerk Interview

    Anonymous Employee in Norfolk, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Portfolio Recovery (Norfolk, VA).

    Interview

    Got an email the next day after sending my resume to randstad and did phone interview the same day. About a week later got a phone call to do face to face. After face to face was told I would hear something in a few days but got hired before I could pull into my driveway. Mgt didn't really care about experience because they train

    Interview Questions

See All 30 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vI6YD

    PRA Group Welcomes Deborah Cassidy as Chief Information Officer

    NORFOLK, Va., April 20, 2015 (GLOBE NEWSWIRE) -- PRA Group (Nasdaq:PRAA), a global leader in acquiring defaulted receivables, is pleased to announce the appointment of Deborah G. Cassidy as a new member of PRA Group's executive management team. Cassidy will serve as chief information officer (CIO) for the company.

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Portfolio Recovery Awards & Accolades

  • Best Small Companies, Forbes, 2014
  • 100 Fastest Growing Companies, Fortune, 2014
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