Working at PowerReviews | Glassdoor

PowerReviews Overview

Chicago, IL
51 to 200 employees
2005
Company - Private
Business Services
Unknown / Non-Applicable
Bazaarvoice, Yotpo, TurnTo
PowerReviews delivers software that more than 1,000 brands and retailers utilize to collect, display, and syndicate reviews on more than 5,000 websites. An essential resource for consumers as they search and shop online and in-store, reviews drive traffic, increase sales, and ... Read more

PowerReviews Reviews

4.5
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Recommend to a friend
Approve of CEO
PowerReviews CEO Matt Moog
Matt Moog
12 Ratings
  • Helpful (5)

    "A Rare Find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PowerReviews full-time (More than 3 years)

    Pros

    Fun product, strong vision, focus hiring on culture fit, incredible office space, transparency

    Cons

    With rapid growth comes some amount of being overworked at times, things breaking, etc., but that's no different than any other rapid growth company.

See All 23 Reviews

PowerReviews Photos

PowerReviews photo of: The Chicago team!
PowerReviews photo of: Go Cubs!
PowerReviews photo of: Ronald McDonald House
PowerReviews photo of: PowerReviews Happy Hour at Joy District
PowerReviews photo of: Gratitude Feast 2016
PowerReviews photo of: PowerReviews Halloween Happy Hour
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PowerReviews Interviews

Experience

Experience
38%
23%
38%

Getting an Interview

Getting an Interview
54%
27%
18%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Customer Service Engineer Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 4 weeks. I interviewed at PowerReviews (Chicago, IL) in February 2017.

    Interview

    1 - Phone screen covering the usual range of topics: what the company does, team overview, high level day-to-day operations, etc. (45 mins)
    2 - Coding challenge with very basic questions on HTML, CSS, XML and JavaScript (30 mins)
    3 - Second phone interview with department head which turned into a video call at the last minute so glad I wasn't overly disheveled (30 mins)
    4 - On-site Interview (2.5 hours)

    The team seemed to be made up of really nice and intelligent people, the work atmosphere was quite pleasant and the individual phone screenings and interviews themselves were conducted fairly efficiently. As this was my first in-person interview in quite some time, I'm acutely aware of several areas where my performance, conveyance of knowledge and articulation of responses wasn't quite up to par. One of these, though I'm not absolutely certain, may have been my candor as to aspiring to move into a developer position which likely inadvertently expressed at least some level of disinterest in the Tech Support Engineer role (I was aiming for eager and motivated). In addition, I stumbled on a few basic questions, partly due to nerves, partly due to the fact that I'm new to the field.

    That being said, there was one significant red flag that continually popped up throughout the overall process: poor communication. My code review had been scheduled for a Friday afternoon - I attempted it via google drive only to find out that my email address hadn't been provided access. After both emailing and calling with no response at 3:10pm, I had to shrug my shoulders and go about the rest of my day. I finally got a response the following morning. Then twice, agreed upon interview dates/times were later changed at the behest of the scheduler. Lastly, despite sending individual follow-up "thank you" emails to 5 different employees, I only received a very brief response from one team member (of the same position I was interviewing for). I followed up again the next week and immediately received a denial, leaving me quite sure they hadn't bothered to let me know they had already made a decision.

    Any one of these things wouldn't have been a problem but by being so consistent throughout every stage of the process, they collectively marred the experience by illustrating a palpable lack of appreciation for the potential candidates time.

    Ultimately, I'm sure they are a great company to work for with wonderful and devoted staff, but don't expect transparency and great communication during the interview process.

    Interview Questions

    • Good question - Actually a series of questions which involved word-association with a list of technical terms and types of software/frameworks/RDBMS. While I was average at best in my descriptions and breadth of knowledge, it was fun, interesting and provided grounds for some interesting discussion.   Answer Question
    • Bad question - I'm paraphrasing here: "If your boss came over to you and asked you to stop what you're doing and work on something else right this second, how would you respond?" - I found the question to be unnecessarily vague and open-ended in all the wrong ways. When I asked for clarification and context, nothing helpful was really provided. Apparently the correct answer is something to the effect of "I would ask them what they wanted me to start doing and if it wasn't something that challenged me or that I enjoyed, I would find a new job".   Answer Question
See All 13 Interviews

PowerReviews Awards & Accolades

  • Best Company Culture, Moxie Awards by Built In Chicago, 2017
  • National Best and Brightest Companies to Work For, 101 Best & Brightest Companies to Work For™, 2015
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