Working at Premera Blue Cross | Glassdoor

Premera Blue Cross Overview

Mountlake Terrace, WA
1001 to 5000 employees
1933
Nonprofit Organization
Insurance Carriers
$5 to $10 billion (USD) per year
Premera Blue Cross is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to approximately 1.9 million people, from individuals to Fortune 100 companies. The company offers innovative health and wellness solutions focused ... Read more

Mission: Improve customers' lives by making healthcare work better.

Company Updates

  • To commemorate Veterans Day at Premera, we profiled several of the 150 veterans who work within our ranks throughout the month. Premera veterans shared their stories with us, in their own words. You can find more of these stories on our Facebook page.

    Here is Connie Chapman’s story from our Voices of Veterans series.

    http://glassdoor.com/slink.htm?key=vQSoh

    Voices of Veterans

    To commemorate Veterans Day, we profiled several of the 150 veterans who work within our ranks throughout the month. Premera veterans shared their stories with us, in their own words. Here is Connie Chapman's story from our Voices of Veterans series.

  • Premera's Cybersecurity team was recognized by CSO as one of 50 companies to receive the CSO50 Award. The team is being recognized for their winning security initiatives and thought leadership.

    http://glassdoor.com/slink.htm?key=vQqhp

    CSO Recognizes the Top Security Initiatives Demonstrating Business Value & Thought Leadership * IDG

    Each year, CSO recognizes 50 organizations for security projects and initiatives that demonstrate outstanding business value and thought leadership. Check out the 2019 winners.

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Premera Blue Cross – Why Work For Us?


At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

Visit our Premera Voices blog to learn more about the work Premera is doing to unravel the complexities surrounding healthcare.

We are creating an environment where our employees can do their best work. With our customers at the center of all we do, our culture promotes employee growth, collaborative innovation, and inspired leadership. Every day, we focus on living our values:

  • Identify with the customer
  • Act with urgency
  • Be excellent
  • Challenge convention
  • Do the right thing
  • Work together

Join us on our journey and you’ll work with committed people working together with passion on behalf of our customers.

Learn more about Premera Benefits

Ready to join an exceptional team?

Please take a moment to learn how to apply or get answers to frequently asked questions (FAQs) about the application process. 

Already part of the team? Internal candidates may apply for new career opportunities at connect.premera.com.

Premera Social Impact is making a difference in our communities. Through volunteering, community engagement, and corporate giving, we promote new partnerships and are actively sponsoring initiatives that:

  • Support our company values
  • Address an identified community need
  • Directly impact and support innovation in health programs and healthcare service delivery
  • Enhance the ability of organizations and healthcare services to support their communities 

Learn more about our commitment and the ways that we give.

A group of Premera's 2018 interns, representing teams across IT, Customer Experience, Business Continuity, and Project Management.

 As an Intern for Premera, you will work on challenging and exciting projects that contribute to some key initiatives. Our program gives you the opportunity to apply your passion and classroom knowledge while working side-by-side with leaders in the industry, participate in team-building excursions, and build your business acumen with networking events, such as a leadership speaker series and happy hour. We raise camaraderie and build lasting relationships with one another.  

IT Interships

 We offer competitive salaries and impactful work opportunities for students.   Internship focus areas include infrastructure, cyber security, project management, web development, mobile development and strategic programs.   Here are some exciting opportunities in IT that you could contribute to: 

  • Be on the ground floor as we pioneer cutting edge technology  
  • Redesign our web site and mobile app for our customers 
  • Participate on a scrum team working to bring Premera technology forward 
You will have an opportunity to network and build meaningful relationships that will outlast your summer internship responsibilities.

Premera Blue Cross Reviews

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    Helpful (4)

    "Customer Service-Providers-National Accounts"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premera Blue Cross full-time

    Pros

    I really enjoyed the positive family culture at Premera. Every day that I worked there, I knew I was a part of a team that truly valued our clients and our relationships with each other. Premera has a strong family culture and constantly strives to improve their customer support, making the patient first priority with every new initiative.

    Cons

    Premera is strongly encouraging representatives to refer clients to online resources so that they could decrease call volume and increase customer comfort with online materials. While this is great for the company, it led to a lot of fear within our department about job security and longevity. Other departments had conducted large-scale lay offs within the same period.

See All 526 Reviews

Premera Blue Cross Photos

Premera Blue Cross photo of: Premera 12's - 2015
Premera Blue Cross photo of: Premera employees walk in the 2018 Puget Sound Heart and Stroke walk.
Premera Blue Cross photo of: Premera's Recruiting team participated in the United Way Day of Caring, supporting Washington Kids in Transition.
Premera Blue Cross photo of: Premera is present with the Outstanding Philanthropic Partner Award by Seattle Works
Premera Blue Cross photo of: The Premera Test Kitchen is cooking up ideas from all corners of campus (and beyond).
Premera Blue Cross photo of: Dozens of Premera volunteers, over several events, supported Second Harvest, a local Spokane food bank, by sorting through more than 18,000lbs of food to ensure only quality items hit the shelves.
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Premera Blue Cross Interviews

Experience

Experience
47%
25%
28%

Getting an Interview

Getting an Interview
63%
18%
9%
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Difficulty

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  1. Featured Interview

    Helpful (3)  

    Senior Developer Interview

    Anonymous Employee in Mountlake Terrace, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Premera Blue Cross (Mountlake Terrace, WA).

    Interview

    First a technical phone interview followed by in-person interactive technical interview by two or more "peers" followed by in-person interview with two potential managers. Peers asked relevant questions to evaluate my background and current abilities.

    Interview Questions

    • They asked if I had any ambitions to moving to management at some point.   Answer Question
See All 110 Interviews

Premera Blue Cross Awards & Accolades

  • Start! Fit-Friendly Company, American Heart Association, 2013
  • 2016 Premier Partner Award, United Way of Snohomish County, 2016
  • President’s Award, United Way of Snohomish County, 2016
  • Volunteer Mobilization of the Year, Spokane County United Way, 2018
  • Visionary Award, United Way of Snohomish County, 2017
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