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Presbyterian Healthcare Services Overview

Albuquerque, NM
Nonprofit Organization
Health Care Services & Hospitals
$2 to $5 billion (USD) per year
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. Presbyterian is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in ... Read more

Mission: Improving the health of New Mexicans for more than 100 years.

Company Updates

  • We are hiring for inpatient and outpatient positions including Nurse Leaders, RNs, Nurse Techs and Surgical Techs! Don't miss your opportunity to meet with hiring managers for same-day interviews and job shadows! For more information or to apply visit:

    Careers - Medical Jobs | Presbyterian Healthcare Services

    Presbyterian Healthcare Services is committed to the selection, growth, recognition, and development of over 11,000 dedicated employees throughout New Mexico.

  • Presbyterian Healthcare Services is hosting a career fair for clinical staff at Presbyterian Hospital!

    When: Tuesday, April 23rd from 2pm – 4pm.

    Where: Presbyterian Hospital located at 1100 Central Ave SE Albuquerque NM 87106.

    Details: We are hiring RNs for Case Management, RNs for Inpatient/Outpatient, Social Workers, Physical Therapists, Pharmacists, and Paramedics.

    This is a great chance to meet with Presbyterian Recruiters and Hiring Managers, view the facility and learn more about the outstanding benefits of working at Presbyterian Hospital.

    Qualified candidates will need to apply for positions before the event as well as bring a resume. Candidates should expect to spend up to two hours at the event.

    To learn more or to apply for a position, visit

    Careers - Medical Jobs | Presbyterian Healthcare Services

    Presbyterian Healthcare Services is committed to the selection, growth, recognition, and development of over 11,000 dedicated employees throughout New Mexico.

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Presbyterian Healthcare Services Video

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Presbyterian Healthcare Services – Why Work For Us?

Presbyterian Healthcare Services exists to improve the health of the patients, members and communities we serve. We are a locally owned and operated not-for-profit healthcare system known nationally for our extensive experience in integrating healthcare financing and delivery.

We’ve grown from a small tuberculosis sanatorium founded in 1908, to a system of eight hospitals, a multi-specialty medical group with more than 800 physicians and advanced practice clinicians and a statewide health plan. We serve one in three New Mexicans with healthcare or coverage.

Our regional hospitals provide both acute and preventive care: from surgical, ambulatory and emergency services to health fairs, fun runs, and prevention and screening programs. We seek to provide the most affordable and effective care possible. To help achieve this goal, we continue to look toward the future, making prudent investments in modern equipment and technology – such as MyChart and Video Visits – that make patient access and care management easier, more convenient and affordable.

We are governed by a volunteer Board of Trustees comprised of community leaders. These individuals have included members of the Navajo Nation, theologians, business leaders, educators, medical administrators and others. They donate their time and energy to ensure that we maintain superior caregiving, deliver high-quality healthcare and work tirelessly to create a healthy New Mexico, now and for years to come.

Dedicated to National Excellence

We are committed to the growth of our employees and offer educational assistance, leadership and career development training, and recognition. We also invest millions of dollars into our facilities, technology, and services. A new job is a big change, and we care that your profession is an extension of your life.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, marital status, disability, protected veteran status, or any other characteristic protected by law. We are a drug-free and tobacco-free employer with smoke-free campuses.

Purpose and Vision

The Egg represents the foundation of our culture at Presbyterian. We use it to define and record in one place the key elements of our organization and to help each employee describe how his or her job contributes to Presbyterian's success.


Presbyterian exists to improve the health of the patients, members and communities we serve.


To earn the letter recorded in the Egg, written from the viewpoint of a patient or member, and reflecting what our customers expect from Presbyterian.


The CARES behaviors bring our values to life and give us the opportunity to care for our customers and each other. Ultimately, our values influence the results of our work, which we achieve through living the CARES behaviors each day:

Continuous Learning
Respect and Respond
Environment of Health
Superior Outcomes

By living CARES behaviors, we honor:

People First: Patients, Members, Employees and Clinician Partners
Wholeness: Body, Mind and Spirit
High Performance: Excellence, Innovation, Teamwork and Trust

Strategy and Goals

Our strategy: To engage patients, members, and communities with innovative healthcare delivery and financing to achieve Better Health, Exceptional Experience, and Cost Leadership.

  • Better Health – improving the health of the patients, members, and communities we serve
  • Exceptional Experience – focusing on quality, safety, and satisfaction
  • Cost Leadership – lowering the total cost of care

As part of our quality journey, we have defined and developed a comprehensive plan that reflects the work of all our employees who have a shared commitment to quality care for those we serve. To further define quality care, Presbyterian uses a version of the Institute of Medicine's Six Aims for Improvement (STEEEP) – Quality Care is Safe, Timely, Effective, Efficient and Affordable, Equitable, and Patient- and Customer-Centered. Each of our quality goals relates directly to one of the Six Aims.


Provide care that is safe, eliminating harm to patients from the care that is intended to help them.

Optimize effectiveness of care through the use of standardization, evidence-based care and technology.

Improve the health of the customers we serve, leveraging integration to proactively design care models that engage customers and align incentives.

Deliver an excellent service experience for every customer, across all of their interactions with Presbyterian.

Lower the cost of healthcare delivery by redesigning care models, maximizing process efficiency and eliminating waste.

We’re the Employer You’ve Been Looking For

Presbyterian is known for its attention to employee benefits. The following is a summary of the benefits currently available to full-time employees (40 hours per week) and part-time employees (18 hours or more per week) and their eligible dependents, including domestic partners.

Presbyterian Offers Two Medical Plan Options

  • CoPay Plan: You have copayments for most services and no annual deductible. This plan provides services coordinated by a Primary Care Physician from in-network Providers and approved facilities only.
  • High Deductible Health Plan: You are responsible for all medical expenses up to the deductible at "allowable" contracted rates. Once your in-network deductible has been met the Plan pays 100 percent of any additional charges for the remainder of the calendar year. It also, qualifies you for a Health Savings Account (HSA) which includes an employer contribution. This plan provides both in-network and out-of-network coverage.
  • Preventive care is covered at 100 percent for both medical plans.
  • Employees must attest to tobacco usage at the time of enrollment.
  • Medical premiums are based on a 5-tier salary structure, and tobacco user rates.

Delta Dental of New Mexico

Offers preventive and diagnostic dental coverage through the Delta Dental's Advantage Network. You can choose from two dental plans:

  • Standard Dental Plan
    • Covers preventive, restorative, basic, major and orthodontic services
    • Calendar year deductible: $60 per person
    • Annual maximum benefit: up to $1,500 per person
    • Orthodontia lifetime maximum: up to $1,500 per person
  • Option Dental Plan
    • Covers preventive services and dental fillings only
    • No deductibles or plan maximums
    • Requires a two-year enrollment commitment

You can use any dentist, but you may be responsible for costs that aren't covered by the Advantage Plan reimbursement schedule.


Presbyterian employees may also enroll in the EyeMed vision plan. This plan uses to Select network of vision providers who provide care and materials at a lower cost.

The EyeMed plan includes coverage for:

  • Eye exams
  • Eyeglasses
  • Contact lenses
  • Laser vision correction discount

Flexible Spending Account Information

Flexible Spending Accounts (FSAs) can help you pay of out-of-pocket expenses for you and your eligible dependents. Your FSA election is a pre-tax deduction from your paycheck, so it is a great way to pay for out-of-pocket expenses and reduce your taxable income.

  • Dependent Daycare Flexible Spending Account allows you to use pre-tax dollars for daycare expenses for your children under age 13. The maximum annual contribution is $5,000 and limits may apply to highly compensated employees.
  • Healthcare Flexible Spending Account allows you to be reimbursed for medical, dental and/or vision expenses. The maximum annual contribution is $2,500.
  • Limited Purpose Flexible Spending Accounts are for employees who are enrolled in the High Deductible Health Plan (HDHP). This account allows you to be reimbursed for dental or vision expenses prior to meeting your deductible, once you meet the statutory minimum deductible you are eligible for Medical reimbursement.

Disability Coverage

Disability Coverage
Presbyterian provides short-term and core long-term disability benefits at no cost to you, if you are eligible.

Short-Term Disability (STD):
All regular employees in a FTE position of 0.1 to 1.0 are eligible after completing one consecutive year of service prior to the onset of the disability, if the employee agrees to be case managed.

  • Provides partial income replacement pay for Presbyterian employees during absences due to certain non work-related injury, day surgery, hospitalization, major illnesses or medical conditions that keep the employee out of work, or leave the employee unable to perform one or more essential job functions for longer than one consecutive work week.
  • Benefits are paid at either 70 or 80 percent pay based on years of service

Long-Term Disability (LTD):
Presbyterian automatically provides Core Long-Term Disability (LTD) coverage of 40 percent at no cost to you if you are benefit eligible. Long-term disability coverage provides a benefit in the event that you become disabled and are unable to work after 90 days of disability.

You can purchase additional LTD coverage through our buy up coverage option. The buy up option provides an additional 20 percent of coverage (for a total LTD coverage of 60 percent). Coverage and premium amounts are based on your salary. This schedule shows the LTD benefits available to you.

Retirement - Shared Security Savings Plan

Presbyterian offers a Shared Security Savings Plan where you can contribute pre-tax or after-tax dollars toward your retirement – directly from your paycheck.

In addition to the contributions you make to your plan, there are two types of contributions Presbyterian will make, if you're eligible.

  • Matching contributions
    Presbyterian will match 50 cents for each dollar you put in the plan, up to the first four percent of pay that you contribute. For example, if you contribute four percent of your pay, Presbyterian will contribute an additional two percent.
  • Graded contributions
    The graded contribution is in addition to the matching contribution, even if you don't contribute your own money to the Shared Security Plan. Presbyterian makes this contribution after the end of each plan year. If you remain employed on December 31, 2014, you would receive a graded contribution for the 2014 calendar in early 2015.

The amount of Presbyterian's contribution is based on your years of service. To receive matching or graded contributions, you must work 1,000 hours and be an active employee on December 31 in each calendar year. The contributions are credited to your account in the first quarter of the following year.

Paid Time Off (PTO)

  • PTO must be used for any time away from work. This includes vacations, holidays, personal business, sick leave, and bereavement.
  • PTO for full and part-time employees begins accruing on your first day of employment and continues to your final day of employment. However, certain types of leaves of absence will stop your accrual of PTO.
  • You may begin using PTO as soon as it is accrued.
  • If you do not have any PTO and need time off, you must get supervisor approval. Your time away from work will be unpaid.
  • If you are a part-time employee, your PTO accrual is prorated according to the actual numbers of hours worked per pay period.


Presbyterian recognizes the following holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Domestic Partner Benefits

In order to be eligible for domestic partner benefits you must meet the definition of a domestic partner: two unmarried individuals in a long-term relationship, with mutual commitment of responsibility to each other's welfare with shared financial obligations.

You also must be able to certify and declare under oath by submitting a signed, notarized affidavit and supporting documentation that you and your domestic partner are in accordance with all of the criteria.

Qualifying Criteria:

  • Must be unmarried, in an exclusive living relationship for the last 12 months and share the same primary residence.
  • Must meet the age and mental competency as required by the State of New Mexico and must not be related by blood.
  • Understand tax consequences: The values of insurance benefits provided are considered taxable income to the employee by the Internal Revenue Service and are subject to social security, federal, and state income tax withholdings.
  • Premiums are calculated as follows:
    • Pre-tax (employee only premium)
    • After-tax (domestic partner premium)
    • The Fair Market Value (FMV) of the benefit is taxable to the employee
    • Must be reported on your W-2

Other Benefits

  • Shift differentials for nights, weekends and permanent weekends
  • Malpractice and general liability insurance
  • Relocation bonus (for certain positions)
  • Employee Assistance Program (EAP)
  • Professional nursing career path
  • Free membership to the Presbyterian Healthplex

Educational Assistance

Educational assistance is available for certain critical shortage positions. The annual reimbursement for each approved participant will be set at a flat amount for allowable tuition expenses based on program criteria.

Don't miss our Career Fair at Presbyterian Santa Fe Medical Center!

Presbyterian Healthcare Services is hosting a career fair for Nurse Leaders, RNs, Nurse Techs and Surgical Techs at Presbyterian Santa Fe Medical Center!

When: Tuesday, May 14th from 1pm – 4pm. 

Where: Presbyterian Santa Fe Medical Center located at 8401 Beckner Rd Santa Fe NM

Details:  We are hiring for inpatient and outpatient areas including:

  • Outpatient RNs for home health and hospice, family birthing unit, emergency department, operating room, recovery room and progressive care. 
  • Nurse leader roles for emergency department, family birth center and progressive care
  • Surgical and nursing techs
  • Outpatient nurses for the PMG St. Michael's clinic and outpatient  Physician Office Building at the medical center

This is a great chance to meet with Presbyterian Recruiters and Hiring Managers, view the facility and learn more about the outstanding benefits of working at Santa Fe Medical Center.

Qualified candidates will need to apply for positions before the event as well as bring a resume. Candidates should expect to spend up to two hours at the event.

To learn more or to apply for a position, visit

Presbyterian Healthcare Services Reviews

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Presbyterian Healthcare Services President and Chief Executive Officer Dale Maxwell
Dale Maxwell
53 Ratings
  • Featured Review

    "Overal good place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Associate in Albuquerque, NM
    Current Employee - Executive Associate in Albuquerque, NM
    Positive Outlook
    Approves of CEO

    I have been working at Presbyterian Healthcare Services full-time (More than a year)


    Very family oriented, they genuinely care about you as an individual and your future.


    Long hours, very demanding.

See All 191 Reviews

Presbyterian Healthcare Services Photos

Presbyterian Healthcare Services photo of: Your standard desk as a registrar.
Presbyterian Healthcare Services photo of: Rust Medical Center is the newest unit in the Albuquerque metro area
Presbyterian Healthcare Services photo of: Presbyterian Kaseman specializes in cancer, long-term care, and psychological health
Presbyterian Healthcare Services photo of: Presbyterian Hospital in Downtown Albuquerque is the largest and oldest hospital in the PHS system
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Presbyterian Healthcare Services Interviews



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Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Applications Systems Analyst Interview

    Anonymous Employee in Albuquerque, NM
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Presbyterian Healthcare Services (Albuquerque, NM) in March 2018.


    Interview includes one HR round and a technical round. HR round will be more focused on behavioral questions based on situations like during the time of Release , on weekend if you get a call to support etc..

    Interview Questions

    • 1. HR Interview was more behavior oriented. For eg: How would you convince a new idea if your manger doesn't like it.
      2. SQL Related, basic to Intermediate level questions.   1 Answer
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Presbyterian Healthcare Services Awards & Accolades

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