Mission: Our mission is to help health care organizations deliver high-quality, efficient care and improve the patient experience. We do this by capturing the voice of the patient through innovative techniques and then our advanced analytics and expert advisors implement improvements to ...
Press Ganey Expands Real-Time Data Collection Capabilities Through Acquisition of Bivarus.
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Press Ganey Expands Provo Operations to Support Needs across Health Care Industry.
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Press Ganey has grown and evolved significantly over the past few years. But what hasn’t changed is the fact that this company has always had a strong mission to help clients improve the care they provide to patients. People work here because they are motivated by doing meaningful work.
In 2013, with the help of our associates, we revisited our mission, vision, and values, and adapted it to better reflect who we are now, as well as who we will be in the future. Formalizing our new mission, vision and values builds on our company’s strong foundation, acknowledges our associates’ contributions to our success, and provides strategies for future growth. Additionally, in 2014, we piloted a successful corporate mentoring program, so we are currently implementing the program across the company in second quarter 2015.
Through our service and performance programs, we recognize the commitment our associates bring to work every day. Our core values reflect the shared values that influence everything our organization does:
Our team members also enjoy collaborating outside of the office and having some fun! Here are a few of the opportunities Press Ganey provides to connect with colleagues and give back to the community:
We work hard to provide a comprehensive suite of benefits to offer quality, affordable options for all associates.
At Press Ganey, we have a longstanding tradition of measuring our associates' satisfaction and engagement and using insights from the survey to continually improve our organization. We are proud to share the outstanding results of our 2014 Associate Partnership Survey!
Overall, we reached an all-time high participation of 96%, and even more noteworthy, we saw our engagement/satisfaction rates improve across all functional areas and within each category from 2013 to 2014. For example, we received “off the charts” ratings for meaningful work, quality products and services, collaboration with colleagues and relationships with direct managers. Also, we received more than 2,400 written comments, and our CEO, Pat Ryan, personally read every one.
Our associates continue to provide honest and constructive feedback and leadership continues to act on that feedback; a winning combination for making Press Ganey a great place to work!
Press Ganey is changing the dialogue in the health care industry to help organizations achieve patient-centered care by focusing on reducing suffering to drive greater engagement and better outcomes. As we continue to innovate, we are building actionable services to address patient suffering and ultimately deliver a better patient experience. Clients, including leadership, managers and clinicians, embrace this mission as it resonates with them as their driving reason for being in health care.
I have been working at Press Ganey full-time (More than a year)
Work like balance is amazing. You have the flexibility you deserve. There is great room for growth in departments other then Account Management. The company really takes their employees seriously.
Account Management does not have room to grow and sometimes management can be unrealistic.
I applied online. The process took 3 weeks. I interviewed at Press Ganey (Chicago, IL) in October 2017.
Applied online, was contacted by recruiter 5 days later to set up phone screen and my availability. I sent my availability but didn't hear back from the recruiter, so sent a follow-up email to confirm the interview scheduling. Had a phone screen a few days later. I showed enthusiasm for the company/position, met all of the requirements, have extensive healthcare background. The recruiter asked me a few questions to gauge where I was in the interview process at other companies, assuming she didn't want another company to beat them to an offer. A week went by and I didn't hear anything. I sent a follow up email to show my interest. A week and a half later I receive a standard rejection email saying they went with another candidate, although the position is still posted on the website.
Interesting that the recruiter showed interest in me, but obviously the hiring manager did not. It shows the recruiter's inability to source for the position and obviously wasted my time.