Working at Primary Services | Glassdoor

Primary Services Overview

Houston, TX
1 to 50 employees
1988
Company - Private
Staffing & Outsourcing
$50 to $100 million (USD) per year
Unknown
Founded in 1988, Primary creates staffing success by providing insights, proactively solving problems, and becoming the trusted partner for our clients. We use a consultative approach to serve a wide range of businesses, from Fortune 10 to mid-sized companies. We place ... Read more

Mission: We believe that people create success based on the strength of the strong relationships we forge with job seekers and with our clients. Our company values are RISE –
Relationships – People first.
Integrity – Always do the right ... Read more

Primary Services Reviews

3.8
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Recommend to a friend
Approve of CEO
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Regina Mellinger
14 Ratings
  • Helpful (3)

    "Great Experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contracts Advisor in Houston, TX
    Former Employee - Contracts Advisor in Houston, TX

    I worked at Primary Services full-time (More than 3 years)

    Pros

    Primary Services served as my agent for 4 years while I worked a contract position with a Downstream Oil Company. During that time I had no complaints with their service. They paid promptly, resolved the few hiccups that occurred very promptly and proved to be very helpful.

    Sean Flannigan was always available and very proactive and worked with me and my situation to tailor the services to mine and the client company's needs.

    Our situation ended when the client company, as most petro companies during the downturn, cut back on capital spend.

    Cons

    For me, no downside. I have been working contract for a number of years, and it is refreshing to find an agency that is willing to work with you and the client so all parties are satisfied.

    Advice to Management

    I find most of the umbrella providers peddle their services stressing compliance management, but then use their commercial position to avoid taking the contract workers issues into consideration. They tend not to be flexible, when the client company would allow them to be, and they tend not to be responsive to the contract worker when issues come up.

    My advice to Management is to seek out ways to stay nimble, flexible, responsive and creative as you have proved to be with me, to both the Client company and the contract worker.

See All 60 Reviews

Primary Services Photos

Primary Services photo of: CEO Regina Mellinger
Primary Services photo of: WBEA 2015 Award
Primary Services photo of: Holiday Party for Change Happens!
Primary Services photo of: Our latest training class in Chicago!
Primary Services photo of: Award Winning Primary Recruiters
Primary Services photo of: Primary Support Change Happens!
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Primary Services Interviews

Experience

Experience
36%
21%
43%

Getting an Interview

Getting an Interview
34%
33%
17%
8
8

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    NRG Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Primary Services in July 2017.

    Interview

    Applied for the NRG job through Career Builder and got an email from the Primary Services recruiter an hour after I applied to schedule an interview. I responded the same day but didn't hear back until a week later on a Saturday to come in on Monday for an interview (the last day they were conducting interviews for that position). So the only interview times that were left was 8 a.m. and 12:30 p.m. Had to choose the later time since I had to work my current job and didn't have enough personal time for the 8 a.m. time. Showed up to the interview 15 minutes early and was bombarded with 3 tests before I can even see the interviewer. After that I saw my first interviewer who was a very serious and cranky dude who hadn't had lunch when he saw me. He told me this much. So I had to deal with a sulky, cranky, impatient interviewer who didn't even want to be there. After that I had to wait in the lobby for the 2nd interviewer who no joke took nearly 40 minutes to show up. I almost got up and walked out. I am not saying this out of spite but merely a fact. These people have ABSOLUTELY NO consideration for anyone's time. I was literally left hanging for nearly an hour before I got to see the 2nd interviewer. And basically their whole interview process was disorganized and mediocre. They honestly made it to where I don't even want the job now.

    Interview Questions

    • Role play with me where you sell me something and convince me to buy.   Answer Question
See All 16 Interviews

Primary Services Awards & Accolades

  • Fastest Growing Private Companies in America, Inc. Magazine, 2014
  • Supplier of the Year, WBEA, 2009

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