Working at Prime | Glassdoor

Prime Overview

Springfield, MO
1001 to 5000 employees
1970
Company - Private
Trucking
$1 to $2 billion (USD) per year
Prime Inc is North America's most successful refrigerated, tanker, flatbed, and intermodal company. Prime operates in the lower 48 states of America and Canada with cross-border operation into Mexico. Prime offers training for all experience levels.

Mission: Our Mission: To prosper while providing excellent service to our customers.

Our Policy: Do your best, do what's right, and treat others the way you want to be treated.

Company Updates

  • Unloading in Hillsboro, OR. The great thing about flatbedding is getting off the beaten path and enjoying some really great views. Prime gives everyone from the student driver to a seasoned veteran the tools and ability to work towards their dreams and goals, the opportunity to take your career as far as you want to go.
    �� Submitted by Arthur Duda (Prime Driver since '10)

  • We get really into the spirit here each year with costumes and decorations and invite Prime Families to join us for trick-or-treating at the end of the day around our facility. Hope everyone had a safe & fun Halloween! Check out all photos on our Prime Faceboook page.

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Prime – Why Work For Us?


Our Mission is to Prosper While Providing Excellent Service to our Customers.

Our Policy is to do your best, do what's right, and treat others the way you want to be treated.

Customers. Finding, serving and keeping customers guarantees our existence.

Service. We will provide quality service that meets or exceeds our customers' requirements.

Value. We will price our service at rates that are a true value to our customers. We will purchase products and services that possess the best value by producing the most benefit for the least total cost over time, and not necessarily at the lowest price.

Profit. To remain free and provide security for our company and associates, we must earn a profit.

Associates. We believe our independent contractors and employees are truly team members, and we call them associates. We will respect all associates as members of our PRIME family. To ensure quality people, capable of near perfect performance, we will select associates very carefully.

Excellence. Our goal is to be the best. We will strive for total quality and continuous improvement.

Share. We will share with our associates fairly based on their contribution to our prosperity.

Growth. We will seek growth and challenge for our company and associates, while maintaining security and stability.

Safety. We will operate safely. We will not exchange the safety of an associate or the public for economic gain.

Environment. We will use our abilities and resources to protect the environment. We are responsible citizens of the beautiful planet Earth.

Technology. We will use cost effective technology to improve our productivity to the mutual benefit of our company, associates and customers.

Productivity. Productivity improvement is the only true way to increase earnings for our company and associates.

Fun. We will provide a work environment that is enjoyable. We will select associates, vendors and customers that we can get along with and enjoy. We believe that life is too short not to have fun.

Company History

Robert LowRobert E. Low started Prime in Urbana, Missouri, in 1970 with one dump truck. Robert's vision of providing the ultimate in customer satisfaction enabled Prime to expand rapidly to become a $50 million operation by 1980, when the company relocated corporate headquarters to Springfield, Missouri. The early 80's ushered in an era of deregulation, a national economic slow-down, and an unprecedented purge in the trucking industry.

Prime, though they downsized operations considerably, remained resolute and diligent in their efforts. As a result, the company focused primarily on those areas of expertise which had proven to be most profitable. Emphasis was placed initially on refrigerated business and later expanded to include flatbed and brokerage services. Cost controls, customer service enhancements, and an aggressive effort to recruit the most qualified personnel in the industry enabled Prime to continue to prosper while providing superior and reliable transportation services.

Since 1986, Prime has experienced a steady growth in revenue every year. Prime's personnel, equipment, and technology remains on the cutting edge of the transportation industry, and the company's growth remains steady and well-managed. Prime continues to position itself to serve customers well into the new millennium.




Looking for a CDL School or Apprenticeship? We've got a better option than that! Attend Prime's Student Driver Program. We can help you earn your Class A CDL and learn everything you need to know to become a professional truck driver. New classes start every week in Springfield, MO and Salt Lake City, UT. 

PRIME STUDENT DRIVER (PSD) PROGRAM

Prime’s PSD begins with you obtaining your CDL permit. Then you’ll go on the road with a certified CDL instructor for one-on-one behind-the-wheel training. After training, you’ll return to Prime’s corporate headquarters in Springfield, Missouri, for final CDL state testing and your Class A CDL. Then, you will be hired on as a company employee with guaranteed pay!


What does Prime pay?

Prime offers profitable opportunities for both company drivers and independent contractors across the country in our refrigerated, flatbed, tanker, and intermodal divisions. 

Solo Company Driver Starting Pay Rates

  • .42 cpm refrigerated in a full-size truck
  • .47 cpm refrigerated in a lightweight truck
  • .44 cpm flatbed
  • .49 cpm tanker

Team Company Driver Starting Pay Rates

  • .48 cpm split refrigerated
  • .46 cpm split flatbed
  • .49 cpm split tanker
  • Team incentive = Earn 20 cents per mile for any miles over 3000 in a week for company teams

Company Driver Incentives

  • Fuel Mileage Bonus - Earn up to 8.2 additional cents per mile for exceeding 7.75 mpg
  • Tuition Reimbursement - Up to $1500 for CDL School graduates, if qualified
  • Driver Referral Program - Earn money for referring new drivers to Prime
  • Ability to become a CDL Instructor or Trainer & earn more money

Independent Contractors

  • Earn 72% of the linehaul in the refrigerated division
  • Earn 72% of the linehaul in the flatbed division
  • Earn 71% of the linehaul in the tanker division

 

Why Is Prime The Right Choice For Me?

  • Prime provides the best equipment available.
  • Prime wants to see you succeed; more money, more home time, more happiness.
  • Prime will provide the opportunity you are looking for to maximize your driving experience.

You have the experience and know what it takes to get freight delivered safe and on time. Now it is time to take that experience to Prime Inc., a company that gives you the opportunity to live to your full potential.

How Will Prime Inc. Help You Earn More?

We have many programs in place designed to maximize your earning potential. First, know that we are committed to your long term success. We offer a 401-K Success Sharing Plan to company drivers after 6 months. We match 40¢ for each dollar saved up to 5% of pay. Operators can participate in our Retention & Rewards program, a saving program where Prime contributes $1000 annually and Success Leasing, Inc., offers $500 annually. We want you here for the long haul.    

Prime offers incentive pay for safety and on-time service. We offer experienced operators the opportunity to make more money by becoming CDL instructors. The Prime Fuel Guard program is designed to keep fuel costs under control as prices increase. Through this program, contractors receive 100% of all fuel surcharges paid by customers.

The Prime Time Certified award program recognizes outstanding on-time performance. The safety award program awards drivers who operate without a preventable accident. Millionaires programs recognize drivers who have driven at least one million miles without a preventable accident. Various additional awards and programs exist. Prime values your safety.

Health Insurance

COVERAGE PLAN (EFFECTIVE 1/1/15 TO 12/31/15) AVAILABLE FOR FULL-TIME PERMANENT ASSOCIATES: Shop and office associates may elect to purchase health insurance through PRIME's group policy. Eligibility begins the Saturday following your first 30 days of employment; you must sign up within that period of time. Four options are available for associates to choose from: a PPO high option, a PPO low option, a high deductible health plan with HSA, and for Missouri only associates, a POS plan.

As an associate, the health benefits available to you represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. Your plan offers a series of health coverage options. Choosing a health coverage option is an important decision. To help you make an informed choice, your plan makes available a Summary of Benefits and Coverage (SBC) which summarizes important information about any health coverage option in a standard format to help you compare across options.

Dental Coverage

Full-time permanent shop and office associates may elect to purchase coverage through Prime's policy. Individual associate cost under our plan is $4.02 per week, associate plus spouse: $8.07 per week, associate plus child(ren): $10.72 per week and associate plus spouse and child(ren): $14.72 per week. Please check the plan for a detailed description of services.

Vision Insurance

Full-time permanent shop and office associates may elect to purchase VSP vision insurance through Prime’s policy.

Life Insurance

Life insurance coverage ($15,000, plus $15,000 accidental death/dismemberment benefit) is available to associates at 80¢ per week the first year, thereafter 54¢ per week.

Additional voluntary benefits including accident, critical illness, STD, LTD, & Life Insurance are made available to associates for review & select if desired.

Vacation Policy

All full-time, permanent Prime non-driving associates are eligible for vacation. Vacation begins accruing from hire date as follows: 1/2 day per month up to 5 days. After the first anniversary is reached, vacation will be applied annually at anniversary date as follows:

  • 1 week after 1 year
  • 2 weeks after 3 years
  • 3 weeks after 5 years
  • 4 weeks after 10 years

Note: Unused vacation (to a maximum of 5 days) may be carried over for 6 months into the next year or 'sold back' if you are unable to schedule time off. Because we have trucks operating nationwide 24 hours a day, 365 days a year, our offices must be manned 24 hours a day, 365 days a year; and benefits such as holidays and vacation must be planned and scheduled ahead. Accrued paid time off will be paid at your base rate of pay.


Holidays

PRIME OBSERVES THE 6 STANDARD HOLIDAYS AS FOLLOWS: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. If you are required to work one of these holidays, compensation will be based on departmental policy for your classification. Note: Holiday pay is subject to an initial 30-day waiting period.

Sick Pay

All associates begin to accumulate at the rate of 1/2 day per month, to a maximum of 10 sick days, subject to a 3-day waiting period for hourly associates before the 1st Sick Leave Day can be available (salary associates not subject to 3-day waiting period), and a statement from your physician may be required as proof of illness.

Funeral Leave

FUNERAL LEAVE DUE TO A DEATH IN YOUR IMMEDIATE FAMILY: (Note: Immediate family members are considered to be: spouse, children, mother, father, brothers, sisters, father-in-law, mother-in-law, grandparents, grandchildren, or any person living in your home whom you legally support.) Associates are paid base wages for time missed, as follows;
Employment:

  • Less than 6 Months: None
  • 6 Months to 2 Years: 1 Day
  • 2 to 5 Years: 2 Days
  • 5 Years or More: 3 Days

Tuition Reimbursement

Educational assistance is available (after completion of initial 6-month probationary employment period) for pre-approved courses which maintain or improve skills required to perform your current job duties. Please see Human Resources for reimbursement details and class/degree program approval.

Prime is happy to provide the Prime Success Scholars program to our driving and non-driving associates and their dependents. The program offers deep discounts off tuition as well as room and board to our associates and their dependents.

Success Sharing Plan

Prime’s 401k plan, with many investment choices, features variable profit sharing. Starting January of 2012, Prime will match $1 per $1 contributed up to 3% then 50¢ per $1 contributed on the next 2%. All 401k participants will be immediately vested starting in 2012, as well.
Note: Associates are eligible the 1st quarter after their 1 year anniversary.

Fitness Facilities

Our Gymnasium in the Millennium Building in Springfield, Missouri, includes a full basketball court, cardio and weight-lifting equipment, and locker rooms. The gym is open 24/7 and available for use by associates and their immediate family. Personal trainers are also available for use by Prime associates at no cost.

The fitness facility at our Pittston, Pennsylvania location includes cardio and weightlifting equipment for use by associates and their immediate family.

Child Care Facilities

Full care and teaching facilities with indoor and outdoor play areas are available in the Millennium Building in Springfield, Missouri, for pre-school children of Prime associates. Space has been included for older children when not in school. A full security system is built in.

Prime Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Prime President Robert E. Low
Robert E. Low
113 Ratings
  • Helpful (2)

    "OTR Reefer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR Truck Driver
    Former Employee - OTR Truck Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prime full-time (More than a year)

    Pros

    Very upfront about what you're getting into and was very good about staying true to their promises.

    Cons

    The typical downsides of being an OTR driver.

    Advice to Management

    Pay your fleet manager Sally Cate WAY more than what she's currently getting.

See All 214 Reviews

Prime Photos

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Prime photo of: 24/7 Shop Facilities
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Prime Interviews

Experience

Experience
50%
27%
23%

Getting an Interview

Getting an Interview
35%
30%
25%
10

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Company Driver Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Interview

    I wouldn't call it an interview, it's more like a cattle call. They send you to Springfield, MO, put u in their hotel for a week. You have a week to do physical, drug test, interview, computer training. I finished all in one day but many had issues with drug tests and we're sent home. The interview was a guy looking at my history on a computer and asking about things on my record, two DUI, but dismissed and older than seven years. I expressed remorse and told him I didn't drink anymore and he printed me a name tag and called the next dude in. There is no interview, if u have 10 years work history or, clean driving record within 7 years you will be hired.

    Interview Questions

    Negotiation

    non negotiable

See All 23 Interviews

Prime Awards & Accolades

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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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