The best aspect of working at ProNet is my coworkers. They make every day fun. This is also a great place to work as lower level IT support, as you will learn a lot in a very fast-paced environment. This is a great place to hone your technical expertise early in your career, but with the realization that upper managment does not look out for you, so you need to look out for yourself and leave after you've learned enough.
Executive Management does not see past the present day. Promotions are given only to those that cheer the loudest and know who to kiss up to, not to those that work hard and are great at what they do. Communication both inside and outside of the organization is non existent. Great engineers and client services employees are pushed too hard and never praised or rewarded.
Advice to Management
If you truly want to be an innovative and entrepreneurial organization, act like it. You have said you'd like team members to come up with new processes and procedures, but when someone has a great idea, unless they are in executive management they get shot down. The only people that get rewarded are those that say 'yes' to everything and question nothing, no matter how ridiculous the idea/situation. Look past today. Look at how your employees AND customers are affected by your poor decisions in the short term to bandaide an incident. Go back to the days where you provided meaningful training for new employees instead of 'throwing them to the wolves' as all of us like to call it today. Appreciate your employees. And rather than finding warm bodies to throw at an open position, find the CORRECT person. Anyone can learn technical, mathematical, or accounting skills. Find someone with the right personality traits and people skills, and TRAIN them to use our technology. If they have the right personality and fit the culture, they'll learn quickly. Handfuls of meaningful and long term employees have left or gave notice in the last few months. Take a hint and make some POSITIVE changes.
I applied through other source. The process took 2 days. I interviewed at ProNet Solutions.
They called me because they saw my resume online and I came and interviewed. They thought they asked technical questions, but when you have non-technical people trying to ask technical questions, and you are technical, you begin to start wondering how far you can fool them with out them figure out that you are messing with them. Oh, and you also have to be able to keep a straight face.
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