Working at Progress Energy Florida | Glassdoor

Progress Energy Florida Overview

Work Here? Get a Free Employer Account
Saint Petersburg, FL
5001 to 10000 employees
Duke Energy
Subsidiary or Business Segment
Oil, Gas, Energy & Utilities
Unknown / Non-Applicable
JEA, Florida Power & Light, Tampa Electric
Sometimes the sunshine state just isn't bright enough, and that's when Florida Power (doing business as Progress Energy Florida) really shines. The utility transmits and distributes electricity to 1.6 million customers and oversees 10,025 MW of ... Read more

Progress Energy Florida Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Progress Energy Florida Chairman, President & CEO James E. Rogers
James E. Rogers
3 Ratings
  • Helpful (2)

    "worked from when it was fl power corp to progress energy corp."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lineman in Orlando, FL
    Former Employee - Lineman in Orlando, FL
    Positive Outlook
    Approves of CEO

    I worked at Progress Energy Florida full-time (More than 10 years)


    allot of job selections with in the company. A chance to relocate to other areas of the country.


    mico managed everything, including watching from a distance of safety procdures.

    Advice to Management

    the first line boss over time gets a power kick of control. It's sad allot of good people ether quit or are let go cause of these power hungry bosses.

See All 18 Reviews

Progress Energy Florida Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Customer Service II Interview

    Anonymous Employee in Clearwater, FL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Progress Energy Florida (Clearwater, FL) in November 2012.


    One week after I applied online and was referred by my brother-in-law who works there, I was given an interview call. They asked me why I wanted to leave my job, why I wanted to work for Progress Energy, and if I've worked in a call center before. The interviewer was very easy to talk to and get along with, and she offered me an opportunity to take an aptitude test. The test, I will say, is quite difficult. It's two-and-a-half hours long and you have to type at least 35 words per minute or it won't let you get past the first stage of the test. There is a 10 minute break in between. I did not take it because I just wanted to get it over with. It tests your ability to listen to customers with different accents and information that jumps all over the screen and they are testing your accuracy as well on that. It also tests your math-really tests your math, so brush up on that!
    Depending on if you pass the test or not, you will or will not get a second interview. The 2nd interview is in front of 3 middle-aged ladies, very very sweet people may I add. They ask you all sorts of questions. One you will really need to take a breath, pause, and answer. Do not answer the first thing that comes to your mind. Make sure it is a good example that they're looking for. They asked me questions such as "We're going to do a bit of a role play here. I am a customer, my electricity has been turned off and I have two kids but cannot pay anything until Friday and today is Monday. I have been a faithful customer for 5 years, I have perfect credit, and I've always paid my bills on time every month. It is your choice now whether or not to turn my power on, what would you do?"
    After the 2nd interview, they contacted me a week later by email telling me I've been offered the position and I need to complete a drug screening within 3 business days of accepting the offer. Also, a backround check needs to be completed within 3 business days as well.
    After the drug screening is complete and negative and the backround check is done, you train for 10 weeks I believe paid.

    Interview Questions

    • Two questions that took me by surprise, very tricky: "Name a rule or policy that you didn't agree with at your job that you had to enforce anyway. What was the policy and why didn't you agree with it?"   1 Answer
    • "Name a time that you did not handle a customer in the right way. What happened and how would you do things differently?"   1 Answer


    No negotiation. 14.50 an hr!

See All 6 Interviews

Progress Energy Florida Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Progress Energy Florida? Share Your Experiences

Progress Energy Florida
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate