I worked at Project One (New York) as a contractor (Less than a year)
This is a contract consulting company.
From the day they recruited me until the contract ended, they were available to answer my questions and address my concerns. My account manager and the vice-president were always available within a half-day callback.
The insurance benefit has a 3-month waiting period. Perhaps immediate coverage is available only to monster-sized businesses. At the time of this writing, I think they have fewer than 100.
Advice to Management
More contact with the account, for a more accurate finer on their pulse. A bit more reading between the lines in client meetings.
Let us know if we're missing any workplace or industry recognition –