Working at PromGirl | Glassdoor

PromGirl Overview

Work Here? Get a Free Employer Account
Middletown, DE
51 to 200 employees
1998
Company - Private
Retail
$25 to $50 million (USD) per year
Unknown
Founded in 1998, Promgirl LLC is the largest online retailer of special occasion dresses. We offer an extensive high-quality selection of in stock dresses at the best price possible with a shopping experience that puts our customers at the forefront of everything we do, serving ... Read more

PromGirl Reviews

2.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Wilkenfeld
8 Ratings
  • "Wants to be a good company but..,,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Middletown, DE
    Former Employee - Customer Service Representative in Middletown, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PromGirl full-time (Less than a year)

    Pros

    Hours are nice, Mon-Fri
    It's a job

    Cons

    Customer service is not their main focus like they claim it to be. You will lie to customers and they encourage it. They encourage you to shame customers. (They actually have a wall of shame with customers pictures in the office). You are trained to assume all customers are lying when trying to return... they don't do exchanges. You are watched 24x7 with the many cameras they have throughout the office. I would never purchase from them. Return policy is horrible.
    Just do the chats and life will be easy

See All 15 Reviews

PromGirl Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Operations Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at PromGirl (New York, NY) in December 2016.

    Interview

    I applied online and received an email about scheduling an interview. I then went ahead to the office. They were very nice. They spoke about themselves as a company and then asked the classic job interview questions. I was very nervous and thought they did not like me but I got an offer.

    Interview Questions

See All 2 Interviews

PromGirl Awards & Accolades

  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2012

PromGirl Locations

Work at PromGirl? Share Your Experiences

PromGirl
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or