Working at Proservice Hawaii | Glassdoor

Proservice Hawaii Overview

Honolulu, HI
201 to 500 employees
Company - Private
$100 to $500 million (USD) per year
We’re committed to empowering businesses in Hawaii to
succeed so we can create a brighter future, together. We
believe that a company’s greatest asset is its people, and
work closely with you to achieve your business goals ... Read more

Mission: We provide consistent, reliable and responsive service backed
by decades of expertise—not only saving time and money,
but giving our clients the peace of mind that comes from
knowing they’re doing right by their business and ... Read more

Company Updates

  • ProService Hawaii is proud to be a partner of Aloha United Way # by participating in continuous giving. We hold an annual campaign where we invite our staff to enroll in continuous giving, allowing them to donate through voluntary payroll deductions. They’re even able to designate their donations to any of the 300+ non-profit partners AUW works with. This year, we’re proud to have pledged $58,210.48 for 2020! Check out their website for more information on how you can help create change!

  • Welcome to the #prohana Nick, Alex, Keagon, Pam, and Brandie! We’re so glad to have you join us on our mission to empower local business! #joinus #localbusiness #proservice #wearehiring

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Proservice Hawaii – Why Work With Us?

We’re a company that’s passionate about all things HR.

We are dedicated to providing the best HR expertise and customer experience in the islands. With nearly 25 years of partnering with over 2,000 local businesses to manage their HR needs efficiently and cost-effectively, we’ve earned a reputation as a dependable local business partner—someone who truly understands the local landscape and offers consistent, reliable and unparalleled support.

Our Purpose

To empower employers to succeed in Hawaii.


Our Core Values

These are our Core Values. They define how we work, reflect who we are and are visible in our everyday actions. High performers with good character and the right values are the right people for ProService. When we hire the right people, we enable a high performing culture that offers responsibility, transparency, trust, and growth.


ProFirst is understanding that our company and our culture is something each of us owns and to which everyone contributes. It’s ProFirst, not Me First, and “we” before “me.”

Play for Keeps

Play for Keeps is striving to be the best we can be, through our individual efforts and collectively as a team. We seek to be the best in the world at HR in Hawaii, and we assess our performance against our goal of being the absolute best.

Clients are Partners 

Our clients’ success is our success. We bring urgency, passion and discipline to making improvements for clients. We take it personally to do our best work for every client.

Be a Pro

Being a Pro is being the best at your role and working to get the best out of each other, so as to make your team better.

We Learn

We seek to be continuous learners at ProService. We see learning opportunities in learning from mistakes, in our successes, and acting like a rookie. To reach our full potential, we must always be learning.

At ProService Hawaii, we value driven, passionate, and hardworking individuals to provide the highest level of service and commitment to our clients. Therefore, our company culture is a large part of who we are as for 13 years in a row ProService Hawaii have been voted “Hawaii’s Best Places to Work”. Join our PROhana and help us empower local businesses.

We’re an industry leader in HR solutions and one of Hawaii’s fastest growing companies. We believe that our people are our biggest asset, so we work hard to make sure ProService Hawaii is an incredible plate to work.

Our Employee Promises

These are our commitments to our employees. We strive to create an environment of opportunity for those employees who have both the desire and commitment to themselves.

Make Your Mark and Affect Change

It’s important for our employees to make a difference and give back to the local community. We are dedicated to paying it forward to surrounding communities and organizations who help foster and care for our island.

A PROhana of Amazing People

ProService Hawaii thrives off of its talented individuals and strong company culture. Every day, you will be exposed to a group of extremely skilled, driven, and individuals who exemplify ProService’s core values.

Freedom to Grow

Our promise to you is that ProService Hawaii will give you a high-energy, value-driven environment where you will be able to grow personally and professionally with endless career advancement opportunities.


Our Goal

Our goal at ProService is simple: to be the best at everything we do. That includes being the best employer in the Pacific, so we work diligently to be the employer-of-choice for top talent, nationwide.

Our Philosophy

Employee benefits are about so much more than just healthcare or retirement plans at ProService. To us, they are about supporting our employees in multiple aspects of their lives for overall well-being. With that in mind, we designed our benefits package with focus on four areas of employee prosperity:

  • The following employee benefits and perks are available to all regular ProService Hawaii employees:
  • Healthcare Coverage
  • Flexible Spending Accounts
  • 401(k) with Transamerica
    • ProService provides a maximum 4% match (50% of the first 8% of salary).
  • Parental Leave
  • Student Loan Repayment Assistance
  • Professional Development & Certification Assistance
  • Flexible Work Program
  • Community Service
  • Paid Time Off (PTO)
  • Additional Perks
    • Special 24-Hour Fitness gym membership deal (monthly rates as low as $25.99/month)
    • Special Core Power Yoga membership deal
    • Laundry services (pick-up at and delivery to our office)
    • Honolulu Federal Credit Union membership
    • Discounted movie tickets
  • In-office Perks & Benefits
    • Complimentary coffee, drinks and fruit in the break room
    • Casual Fridays with complimentary breakfast
    • Free parking for Hawaii Kai office and all neighbor island offices; subsidized parking for Downtown Honolulu office
    • Bus pass reimbursement for employees who commute to work using The Bus
    • Quarterly company-wide meetings followed by hosted Pau Hana event
    • Fun themed activities and contests for occassions including: National Payroll Week, Employee Appreciation Week and Halloween
    • Annual company-wide events including: Company Picnic, Holiday Party and more!

Proservice Hawaii Reviews

  • Featured Review

    "Best Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Specialist in Kahului, HI
    Current Employee - Administrative Specialist in Kahului, HI
    Positive Outlook
    Approves of CEO

    I have been working at Proservice Hawaii full-time (Less than a year)


    The people, atmosphere, client focused, employee centered, employee growth, and career advancement opportunities. Everyone would love to work for Proservice.


    Not that I can think of. Our internal communication and problem solving is at a level that solves any cons that may come up, so I am unaware so far of any.

    Advice to Management

    We work for a fantastic organization as long as we can communicate and solve not only our clients and their employees issues, but our own employee issues as well. Thank you for doing a great job on this!

See All 101 Reviews

Proservice Hawaii Photos

Proservice Hawaii photo of: We host a free after hours yoga class twice a month for our staff to promote health and wellness.
Proservice Hawaii photo of: Surprising our staff with a treat during employee appreciation month!
Proservice Hawaii photo of: We had a great time working with Habitat for Humanity, becoming one step closer to providing decent, affordable housing in Hawaii.
Proservice Hawaii photo of: Two of our employees paid off their student loans thanks to our student loan repayment assistance program!
Proservice Hawaii photo of: Our President and CEO, Ben Godsey was selected as one of the 20 People to Watch who they believe will have an even greater impact on the Islands over the next two decades.
Proservice Hawaii photo of: Our ProHealth Committee supports Hospice Hawaii by participating in their annual HotPursuit Fundraiser.
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Proservice Hawaii Interviews



Getting an Interview

Getting an Interview





    Systems Analyst Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Proservice Hawaii.


    Meet with managers of teams and discuss opportunity and your goals. What is it you would like to see for yourself. Growth opportunities. How to gandle difficult situations with clients.

    Interview Questions

See All 17 Interviews

Proservice Hawaii Awards & Accolades

  • Best Places to Work, Hawaii Business Magazine, 2018
  • Hawaii's Top 250 Companies, Hawaii Business Magazine, 2018
  • Hawaii's Most Charitable Companies, Hawaii Business Magazine, 2018
  • Best Places to Work Hall of Fame, Hawaii Business Magazine, 2018
  • Best Places to Work, Hawaii Business Magazine, 2016
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Pledges & Certifications

Pledge to Thrive

Taking steps to prioritize employee well-being

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