ProtoCall Services Overview
Work Here? Claim your Free Employer Profile- www.protocallservices.com
- Portland, OR
- 51 to 200 Employees
- 1992
- Company - Private
- Health Care Services & Hospitals
- $5 to $25 million (USD)
Competitors: Workplace Options, BEHAVIORAL HEALTH RESPONSE, Behavioral Health Link
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ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, over 400 behavioral health organizations have trusted us to provide seamless access to crisis assessment, intervention, and stabilization. Our cadre of ...
Mission: We provide timely, effective assessment and intervention to people in time of crisis and ensure continuous, quality access to professional behavioral health and wellness services.
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ProtoCall Services Reviews
3.4
★★★★★
Recommend to a Friend
Approve of CEO
Phil Evans, MBA
53 Ratings
★★★★★
"Very Flexible/Good work-life balance"
Apr 29, 2023 - Crisis Response Specialist in Portland, OR
Recommends
Positive Outlook
Approves of CEO
Pros
I have been an employee for 4 yrs. There are many different positions/hours you can work, including a flex schedule (set your own hours). It's fast-paced at different times but there is always aCons
This job is for the individual that is pretty tech savvy. If you are not, I would suggest working in one of their office locations so you can get help when needed. If you choose to work from home,
ProtoCall Services Interviews
Experience
Positive69%
Negative19%
Neutral13%
Getting an Interview
Applied online90%
Other10%
Difficulty
2.8
AverageHardAverageEasy
Remote Crisis Counselor Interview
Anonymous Employee in United StatesNo OfferNeutral ExperienceAverage InterviewInterview
There were a lot of ongoing prompts for the interview process. I had to go in and record myself 3 separate times, whether audio or audio-visual. I wouldn't have minded if it was all one prompt, but it felt like it was just a super long process because every time I completed an assignment, I would have another one pop up.InterviewTo respond to example prompts of crisis callers
Answer Question
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Company Updates
January 8, 2020
We're excited to share that in January 2020 ProtoCall will begin helping our employees make additional contributions to pay down qualified student debt faster! Contact us to learn more about opportunities at one of the most caring companies you'll ever find!
Why ProtoCall is Helping to Reduce its Employees' Student Loan Debt
glassdoor.com
December 2, 2019
A recent quote from one of our Clinical Specialists!
ProtoCall Services Awards & Accolades
- Top Workplaces in Oregon 2020, Top Workplaces, 2020
- Three-Year Accreditation: Crisis and Information Call Centers: Integrated: AOC/MH (Adults), Commission on Accreditation of Rehabilitation Facilities (CARF) International, 2016
Popular Careers with ProtoCall Services Job Seekers
ProtoCall Services FAQ
(36 Questions)
All answers shown come directly from ProtoCall Services Reviews and are not edited or altered.
What are perks and other benefits like at ProtoCall Services?
...They have good benefits and management is very supportive...
October 9, 2021
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