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ProtoCall Services

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ProtoCall Services

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ProtoCall Services Overview

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  • Portland, OR
  • 51 to 200 Employees
  • 1992
  • Company - Private
  • Health Care Services & Hospitals
  • $5 to $25 million (USD)

CompetitorsWorkplace Options, BEHAVIORAL HEALTH RESPONSE, Behavioral Health Link
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ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, over 400 behavioral health organizations have trusted us to provide seamless access to crisis assessment, intervention, and stabilization. Our cadre of ...
Mission: We provide timely, effective assessment and intervention to people in time of crisis and ensure continuous, quality access to professional behavioral health and wellness services.

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I am a practice manager of 5 different specialty practices. I drive an hour each way to my job. I was told last year and now again this year that I do not qualify for a raise based upon my yearly review. Mind you none of my physicians have made any complaints on me during the calendar year. Only at the end of the year during my review. They did not take into account the other physicians who gave me rave reviews. I feel it is time for me on. What are your thoughts?




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ProtoCall Services Reviews

ProtoCall Services96
Recommend to a Friend
Approve of CEO
ProtoCall Services President/CEO Phil Evans, MBA
Phil Evans, MBA
53 Ratings
Current Employee, more than 3 years

"Very Flexible/Good work-life balance"

Apr 29, 2023 - Crisis Response Specialist in Portland, OR
Positive Outlook
Approves of CEO


I have been an employee for 4 yrs. There are many different positions/hours you can work, including a flex schedule (set your own hours). It's fast-paced at different times but there is always a


This job is for the individual that is pretty tech savvy. If you are not, I would suggest working in one of their office locations so you can get help when needed. If you choose to work from home,
See All 96 Reviews

ProtoCall Services Photos

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ProtoCall Services Interviews

Getting an Interview
Applied online90%

  1. Remote Crisis Counselor Interview

    Anonymous Employee in United States
    No Offer
    Neutral Experience
    Average Interview


    There were a lot of ongoing prompts for the interview process. I had to go in and record myself 3 separate times, whether audio or audio-visual. I wouldn't have minded if it was all one prompt, but it felt like it was just a super long process because every time I completed an assignment, I would have another one pop up.

    To respond to example prompts of crisis callers

    Answer Question

See All 16 interviews

Company Updates

January 8, 2020
We're excited to share that in January 2020 ProtoCall will begin helping our employees make additional contributions to pay down qualified student debt faster! Contact us to learn more about opportunities at one of the most caring companies you'll ever find!
Shared image - Why ProtoCall is Helping to Reduce its Employees'​ Student Loan Debt
Why ProtoCall is Helping to Reduce its Employees'​ Student Loan Debt
December 2, 2019
A recent quote from one of our Clinical Specialists!
Shared image

ProtoCall Services Awards & Accolades

  • Top Workplaces in Oregon 2020Top Workplaces2020
  • Three-Year Accreditation: Crisis and Information Call Centers: Integrated: AOC/MH (Adults)Commission on Accreditation of Rehabilitation Facilities (CARF) International2016

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ProtoCall Services FAQ

(36 Questions)

All answers shown come directly from ProtoCall Services Reviews and are not edited or altered.

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What are perks and other benefits like at ProtoCall Services?

...They have good benefits and management is very supportive...

October 9, 2021

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ProtoCall Services Locations

  • Albuquerque, NM
  • Grandville, MI
  • Portland, OR
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103 Reviews

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