Item: ProtoCall Services
Rating: 5.0
Author: Current Employee - Human Resources Benefits Specialist

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Overview

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ProtoCall Services Overview

Website:www.protocallservices.com
Headquarters:
Portland, OR
Size:
201 to 500 Employees
Founded:
1992
Type:
Company - Private
Industry:
Healthcare Services & Hospitals
Revenue:
$10 to $25 million (USD)

Competitors: Workplace Options, BEHAVIORAL HEALTH RESPONSE, Behavioral Health Link
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ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, over 400 behavioral health organizations have trusted us to provide seamless access to crisis assessment, intervention, and stabilization. Our cadre of ...

Mission: We provide timely, effective assessment and intervention to people in time of crisis and ensure continuous, quality access to professional behavioral health and wellness services.

ProtoCall Services Reviews

3.9

★★★★★

Recommend to a Friend

Approve of CEO

Phil Evans, MBA

24 Ratings

5.0

★★★★★

Current Employee, less than 1 year

"Great Benefits"

Dec 15, 2020 - Human Resources Benefits Specialist in Portland, OR

Pros

Benefit Packages are above market average
Flexibility
Team Moral

Cons

Rapid growth causing short term growing pains

See All 49 Reviews

Diversity & Inclusion at ProtoCall Services

4.4

★★★★★

(5 Reviews)

ProtoCall Services Photos

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ProtoCall Services Interviews

Experience

Positive78%

Negative22%

Getting an Interview

Applied online88%

Other13%

Difficulty

2.9

Average

HardAverageEasy

Mar 11, 2021
Care Associate Interview
Anonymous Employee in United States
Accepted Offer
Negative Experience
Average Interview
Application
I applied online. I interviewed at ProtoCall Services (United States)
Interview
The interview was a mixture of in person and video and was a group interview. They asked a question and then gave everyone a chance to answer it. It took about an hour.
Interview
What was a challenge you faced in the workplace and how did you overcome it.
Answer Question

See All 9 interviews

Company Updates

January 8, 2020

We're excited to share that in January 2020 ProtoCall will begin helping our employees make additional contributions to pay down qualified student debt faster! Contact us to learn more about opportunities at one of the most caring companies you'll ever find!

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Why ProtoCall is Helping to Reduce its Employees' Student Loan Debt

glassdoor.com

December 2, 2019

A recent quote from one of our Clinical Specialists!

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See all company updates

ProtoCall Services Awards & Accolades

Three-Year Accreditation: Crisis and Information Call Centers: Integrated: AOC/MH (Adults), Commission on Accreditation of Rehabilitation Facilities (CARF) International, 2016
Five-Year Accreditation: Crisis Center, American Association of Suicidology, 2015

Pledges & Certifications

Pay Equality Pledge
Committed to paying equitably for equal work & experience
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Diversity Commitment
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts