ProtoCall Services Overview

  • www.protocallservices.com
  • Portland, OR
  • 201 to 500 Employees
  • 1992
  • Company - Private
  • Healthcare Services & Hospitals
  • $10 to $25 million (USD)

CompetitorsWorkplace Options, BEHAVIORAL HEALTH RESPONSE, Behavioral Health Link
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ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services. Since 1992, over 400 behavioral health organizations have trusted us to provide seamless access to crisis assessment, intervention, and stabilization. Our cadre of ...
Mission: We provide timely, effective assessment and intervention to people in time of crisis and ensure continuous, quality access to professional behavioral health and wellness services.

ProtoCall Services Reviews

3.9
68%
Recommend to a Friend
96%
Approve of CEO
Phil Evans, MBA
Phil Evans, MBA
24 Ratings
5.0
Current Employee, less than 1 year

"Great Benefits"

Dec 15, 2020 - Human Resources Benefits Specialist in Portland, OR

Pros

Benefit Packages are above market average
Flexibility
Team Moral

Cons

Rapid growth causing short term growing pains
See All 49 Reviews

Diversity & Inclusion at ProtoCall Services

4.4
(5 Reviews)

ProtoCall Services Photos

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ProtoCall Services Interviews

Experience
Positive78%
Negative22%
Getting an Interview
Applied online88%
Other13%
Difficulty
2.9
Average
HardAverageEasy

  1. Care Associate Interview

    Anonymous Employee in United States
    Accepted Offer
    Negative Experience
    Average Interview
    Application

    I applied online. I interviewed at ProtoCall Services (United States)

    Interview

    The interview was a mixture of in person and video and was a group interview. They asked a question and then gave everyone a chance to answer it. It took about an hour.
    Interview

    What was a challenge you faced in the workplace and how did you overcome it.

    Answer Question

See All 9 interviews

Company Updates

January 8, 2020
We're excited to share that in January 2020 ProtoCall will begin helping our employees make additional contributions to pay down qualified student debt faster! Contact us to learn more about opportunities at one of the most caring companies you'll ever find!
Shared image - Why ProtoCall is Helping to Reduce its Employees'​ Student Loan Debt
Why ProtoCall is Helping to Reduce its Employees'​ Student Loan Debt
glassdoor.com
December 2, 2019
A recent quote from one of our Clinical Specialists!
Shared image

ProtoCall Services Awards & Accolades

  • Three-Year Accreditation: Crisis and Information Call Centers: Integrated: AOC/MH (Adults)Commission on Accreditation of Rehabilitation Facilities (CARF) International2016
  • Five-Year Accreditation: Crisis CenterAmerican Association of Suicidology2015

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with ProtoCall Services Job Seekers

Remote Crisis Counselor
Learn About the Job
JobsSalariesInterviews
Behavioral Health Case Manager
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ProtoCall Services FAQ

(22 Questions)

All answers shown come directly from ProtoCall Services Reviews and are not edited or altered.

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What are perks and other benefits like at ProtoCall Services?

...The benefits are amazing and we are also working to increase pay!...

November 27, 2019

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