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Protocol Global Solutions Overview

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Sarasota, FL
1001 to 5000 employees
Unknown
Subsidiary or Business Segment
Business Services
Unknown / Non-Applicable per year
Unknown

Working at Protocol Global Solutions

When it comes to customer relationship management, Protocol doesn't stand on ceremony. Protocol Services Acquisition Corporation -- which does business as Protocol Global Solutions -- helps clients identify, acquire, and retain customers through its business ... Read more

Protocol Global Solutions Reviews

2.1
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Don Norsworthy
9 Ratings
  • "Corrections Specialist"

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    • Work/Life Balance
    • Culture & Values
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    • Senior Management
    Former Employee - Corrections Specialist in Aurora, IL
    Former Employee - Corrections Specialist in Aurora, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Protocol Global Solutions (More than 3 years)

    Pros

    I loved my job. We always felt like needed and there's a ongoing sense of accomplishment. The work flow is consistent for the most part.

    Cons

    Not much personal space between each computer and usually we have to sit in assigned seats due the level of immaturity and gossiping among a large number of our employees at any given time. That results in the entire department taking one for the team and being treated like children in elementary school.

    Advice to Management

    My advice would be to not cross the sometimes fine line between friend and supervisor because that's the beginning of a unprofessional and frankly inappropriate friendships concerning the job in common. The incentives offered for good attendance seemed to be very highly favored and get successful results in terms of having less call ins/sick absences during the periods of the incentive as opposed to the regular periods without any incentive.

See All 31 Reviews

Protocol Global Solutions Interviews

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  1.  

    Correctional Specialist Interview

    Anonymous Employee in Aurora, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Protocol Global Solutions (Aurora, IL) in October 2015.

    Interview

    I submitted the application and received an email for an interview a week later. I went to the interview but it was more like an informational about the position. There was a packet of papers to fill out consisting of a regular application, w4, and names of any known acquaintances currently or previously incarcerated. The background check takes up to 6 weeks.

    Interview Questions

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