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Protocol Global Solutions Overview

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Headquarters Sarasota, FL
Size 1001 to 5000 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Business Services
Revenue Unknown / Non-Applicable per year
Competitors Acxiom, Experian Americas, Sitel
When it comes to customer relationship management, Protocol doesn't stand on ceremony. Protocol Services Acquisition Corporation -- which does business as Protocol Global Solutions -- helps clients identify, acquire, and retain customers through its business process ... More

Protocol Global Solutions Reviews

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Recommend to a friend
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Don Norsworthy
8 Ratings
  • Decent Entry level job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Protocol Global Solutions full-time


    Nice supporting staff. Some supervisors are really helpful and friendly.


    Not much room for career growth. Compensation is lacking, especially to reps who do much more than others on the call floor, yet get paid the same as those who dont know how to do as much.

    Advice to Management

    Compensate your elite team members.

Protocol Global Solutions Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Employee in Merritt Island, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at Protocol Global Solutions (Merritt Island, FL) in September 2012.


    The initial interview was a group interview. 3 other candidates and myself were interviewed by 2 senior employees, and given general questions; such as how we would deal with customers, how we would personally deal with a chronically late employee, etc. The interview went well, and the employees were courteous and kind.

    Interview Questions

    • "Pretend that you are running a business similar to Protocol Global Solutions. How would you deal with employees who were chronically late or absent without call-in."   Answer Question

Protocol Global Solutions Awards & Accolades

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Protocol Global Solutions

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