I have been working at Protocol Global Solutions full-time
Nice supporting staff. Some supervisors are really helpful and friendly.
Not much room for career growth. Compensation is lacking, especially to reps who do much more than others on the call floor, yet get paid the same as those who dont know how to do as much.
Advice to Management
Compensate your elite team members.
I applied online. The process took 1 day. I interviewed at Protocol Global Solutions (Merritt Island, FL) in September 2012.
The initial interview was a group interview. 3 other candidates and myself were interviewed by 2 senior employees, and given general questions; such as how we would deal with customers, how we would personally deal with a chronically late employee, etc. The interview went well, and the employees were courteous and kind.
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