Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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ProsYour managers care about your growth. There's a reason so many people start and end their careers at the company.
ConsThere's decreasing approval from senior leaders at the company.
Advice to ManagementBe more specific in the direction the company is going.
On an enterprise level and within individual teams and businesses, Prudential has a variety of inclusion and diversity-based employee programs. Our biggest and farthest-reaching is our Business Resource Groups (BRGs).
These employee-led, diversity-focused groups started in 1993; today, nearly 6,000 employees—or 28% of our U.S. workforce—are members of Prudential’s eight BRGs.
Current Business Resource Groups:
o Able and Differently Abled Partnering Together (ADAPT)
o Asian-Pacific Islander Americans
o Black Leadership Forum
o Women Empowered
InterviewThe HR asked me a few general questions and check on my qualification certs from university. The certificates from MAS are also checked so make sure you passed all 4 required exams.
Why do you want to join the company?Answer Question
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Career Advancement Program
Helping employees "upskill" into higher-paying positions
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
All answers shown come directly from Prudential Reviews and are not edited or altered.
Overall, 70% of employees would recommend working at Prudential to a friend. This is based on 4,062 anonymously submitted reviews on Glassdoor.
59% of job seekers rate their interview experience at Prudential as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Prudential.
62% of employees think that Prudential has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.