Working at Public Storage | Glassdoor

Public Storage Overview

Glendale, CA
5001 to 10000 employees
1972
Company - Public (PSA)
Real Estate
$2 to $5 billion (USD) per year
Public Storage built its first self-storage facility in 1972. Today it operates thousands of unique and diverse company-owned locations in the United States and Europe, totaling more than 142 million net rentable square feet of real estate. Its PS Business Parks interest adds ... Read more

Public Storage – Why Work For Us?


Public Storage built its first self-storage facility in 1972 and now operates thousands of unique and diverse company-owned locations in the United States and Europe. Serving more than one million customers with their storage needs, Public Storage is among the largest landlords in the world based on the total number of tenants.

Given its long and successful history, its presence in major markets, its customer focus and its leadership position in the self-storage industry, Public Storage is a respected and trusted operator of self-storage facilities. 

Public Storage stock is traded on the New York Stock Exchange (NYSE: PSA) and is a member of the S&P 500 and FT Global 500.



undefinedThe opportunities are endless at Public Storage!

 

Property Management

With more than 2,200 locations nationwide, our Property Management Team assists our customers with their storage needs. This level of service goes far beyond finding the right unit and merchandise; they develop relationships with our customers, who in turn trust them with some of their most prized possessions.

 

Field Management

Leading and mentoring our Property Management Team of 4,000+ employees is our Team of District Managers, Sr. District Managers, Regional Managers, Sr. Regional Managers and Divisional Managers. With a passion for sales and customer service, our Field Management Team oversees all aspects of the business for the locations within their respective market – from providing a welcoming environment for our customers, to ensuring that our locations are well maintained and safe, to developing and executing the strategy that will drive the overall business.    

 

Call Center

To support more than one million active customers and all of our future customers, we have Call Center Teams established in Glendale, CA, and Gilbert, AZ. Within our Call Center, our Sales Agents, Customer Service Agents, Coaches, Team Leads, Supervisors and Managers are ready to provide world class service that is customized to each and every customer.

 

Corporate

Our world class organization is guided by a Team of professionals in various disciplines from Accounting, Facilities, Human Resources, Insurance, Legal, Marketing, MIS / IT, and Real Estate. Together, they are committed to providing the resources and support to our Property Management, Field Management and Call Center Teams so they may focus on assisting our customers.

 

If you would like to learn more information or apply to one of our amazing opportunities, please visit us at www.PublicStorageJobs.com.



undefinedAt Public Storage, we believe that your benefits are an important part of your total compensation. They provide valuable protection, as well as financial resources, to prepare you and your dependents for the future.

Our Public Storage Team is able to participate in some or all of the wide range of benefit options we offer, such as:


Property Management (Exclusive)

[+]  Approximately 1,300 members of our Property Management Team are provided an on-site apartment with rent and utilities paid for by Public Storage.

[+]  Single Shift schedule between 9:00 AM – 6:00 PM.

 

Field Management (Exclusive)

[+]  Become an owner of Public Storage by receiving Restricted Stock Units (RSU’s).

 

Awards & Recognition

[+]  Our Service Award program is designed to recognize our loyal and dedicated Team Members. When a Team Member reaches a certain milestone within their career at Public Storage, they will receive a cash award of $50 to $1,500.

[+]  The Region of the Year Award is presented to the Region that provides the greatest business impact through several key business drivers to include People Development, Strategic Goals, and Location Performance.

[+]  The District of the Year Award is presented to the District that provides the greatest business impact through several key business drivers to include People Development, Strategic Goals, and Location Performance.

[+]  The President’s Circle Award is presented to the Top 25 District Managers.

[+]  The Divisional Circle of Excellence Award is presented to the Top 100 Property Management Team Members.

[+]  The Elite Circle of Excellence Award is presented to the Top Property Manager within the Region. Along with this honor, the winner and a guest receive an all-expense paid trip to Hollywood to receive their award at our Annual Sales Conference and to enjoy many of the local activities that Southern California has to offer, including a visit to Universal Studios Hollywood.

[+]  The Hawaii Sales Contest recognizes 20 District Managers, six Senior District Managers / Regional Managers, two Call Center Supervisors and a Divisional Manager for their achievement towards the defined sales goal. The recipient and their guest receive an all-expense paid trip to the Grand Wailea, a Waldorf Astoria Resort.


undefined

 

Work / Life Balance

[+]  Paid Time Off

[+]  Holiday Pay

[+]  Jury Duty Pay

[+]  Bereavement Leave

[+]  Military Leave

[+]  MetLaw Legal Plan

[+]  MetLife Auto Insurance

[+]  MetLife Home Owners Insurance

 

Health Care Coverage

[+]  Medical Care with Prescription Drug program through Blue Shield or Kaiser (California only)

[+]  Dental Care program through the Aetna DPO or DMO Plan

[+]  Vision Care program through VSP

[+]  Health Care FSA

[+]  Dependent Care FSA

 

Income Security

[+]  Company-Paid Group Life Insurance

[+]  Supplemental Life Insurance

[+]  Long Term Disability (LTD)

[+]  Short Term Disability (STD)

 

Retirement Savings

401(k) Profit Sharing Plan with employer match after one year of service.

 

Performance Based Incentives

Eligible employees are awarded various incentives for exemplary performance and contribution.

 

Employee Referral Program

Employees receive $300 to $5,000 for every great referral we hire.

 

Employee Assistance Program (EAP)

Employees have access to local counseling, in-person counseling, online resources and referral services.

 

Employee Discount Program

[+]  Kaplan University provides Public Storage employees a 10% reduction on all tuition on all programs, including certificates and continuing education.

[+]  Sprint provides Public Storage employees a 10% discount on all regularly priced service plans.

[+]  Working Advantage provides Public Storage employees a discount of up to 60% on tickets, travel and shopping.

 

The information above is a brief overview of the benefit plans available to Public Storage employees. In the event there is a conflict between this website and the plan documents or policies, the plan documents or policies will govern. Public Storage has the right to amend or terminate these benefits at any time.

Why is Public Storage the undisputed industry leader? It’s simple – our people! We pride ourselves on providing an environment where our people can grow and be developed!

undefined
 


Property Management

With more than 2,200 locations nationwide, our Property Management Team assists our customers with their storage needs. This level of service goes far beyond finding the right unit and merchandise; they develop relationships with our customers, who in turn trust them with some of their most prized possessions.

undefined


Field Management

Leading and mentoring our Property Management Team of 4,000+ employees is our Team of District Managers, Sr. District Managers, Regional Managers, Sr. Regional Managers and Divisional Managers. With a passion for sales and customer service, our Field Management Team oversees all aspects of the business for the locations within their respective market – from providing a welcoming environment for our customers, to ensuring that our locations are well maintained and safe, to developing and executing the strategy that will drive the overall business.    

undefined


Call Center

To support more than one million active customers and all of our future customers, we have Call Center Teams established in Glendale, CA, and Gilbert, AZ. Within our Call Center, our Sales Agents, Customer Service Agents, Coaches, Team Leads, Supervisors and Managers are ready to provide world class service that is customized to each and every customer.

undefined


Corporate

Our world class organization is guided by a Team of professionals in various disciplines from Accounting / Finance, Facilities, Human Resources, Insurance, Legal, Marketing, MIS / IT, and Real Estate. Together, they are committed to providing the resources and support to our Property Management, Field Management and Call Center Teams so they may focus on assisting our customers.

 

If you would like to learn more information or apply to one of our amazing opportunities, please visit us at www.PublicStorageJobs.com.






 

 

https://youtu.be/2RGnUbcaX00

 

Public Storage Reviews

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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
495 Ratings
  • Featured Review

    Helpful (15)

    "An Objective Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    Objectively speaking – this is the best company I have ever worked for. It is a company and management structure that rewards hard work and people who do the right thing. Integrity and hard work are priceless and the standard daily.
    One of the best parts of the job is that while everyone who works here is competitive with one another, there is a sense of team work I have never experienced before. If you need support – it is there for you if you ask.
    A lot of people talk about the growth potential that PS offers, and I am living proof of how successful you can be here. I have been with the company for just over 3 years and have been successfully promoted multiple times! You won’t find that kind of growth potential in normal retail hours.
    That is another piece of the equation as well – the work life balance is superior to anything I have experience before in retail.
    The best part of the job is you control your own destiny. Hard work, dedication, personal development, and always striving for more from the team you manage are characteristics that are cherished and rewarded here at PS.

    Cons

    The workload at times can be heavy. It can come in waves, and without a strong work ethic to push through and resolve efficiently there is a tendency to get bogged down in administrative work versus coaching and training staff. Being able to push through and get back to the field is the key.

    Advice to Management

    The general turn around time for hiring in both the field staff and DM role is becoming progressively more challenging in our improving economy - any changes to stream line hiring for both of these roles would help reduce administrative work and allow more time in the field training and coaching field staff versus constant recruiting efforts.

See All 827 Reviews

Public Storage Interviews

Experience

Experience
42%
21%
36%

Getting an Interview

Getting an Interview
68%
15%
7%
5
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    District Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Public Storage.

    Interview

    I was called for a phone interview the day after applying on the website. Next, I went in for an in-person interview. The interview lasted about 2 hours and went all the way back to high school.

    Interview Questions

    • What were three high points and three low points of high school.   Answer Question
See All 199 Interviews

Public Storage Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Grand Marshal's Award for "Adventures in Space", Tournament of Roses Parade, 2014
  • Best Employers for Latinos to Work For in the Midwest, Latinos For Hire, 2012
  • Best Employers for Latinos to Work For in the West, Latinos For Hire, 2012
See More

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