Mission: Our mission at Publix is to be the premier quality food retailer in the world.
To that end, we commit to be:
Passionately focused on customer value,
Intolerant of waste,
Dedicated to the dignity, value and employment ...
I worked at Publix part-time (More than 3 years)
Invests in employees.
At the right location, management is very supportive and respectful
Focus on good Customer Service Aries greatly depending on location. Also, job tittle is meaningless to some management.
Advice to Management
Look out for stores not holding to the focus on quality customer service. Some locations are great! Some locations treat customers like they’re shopping at a Walmart. I care very deeply about the success of Publix but not all employees, especially management, and stockholders do.
The process took 4 days. I interviewed at Publix (Lakeland, FL).
Everyone was quite friendly and pleasant. For some reason, however, their interview rooms are difficult to find, even for employees. These rooms are set back away from normal working areas. The lights and air conditioning were off prior to me entering the room, in Florida, in August, wearing a jacket, tie and slacks. I almost fainted from the heat. Seriously. The interview went horribly down hill as all I could think about was trying not to pass out. I can't remember the last time I had to focus on my own breathing. If you interview here during the summer months, see if it's okay to wear flip flops and board shorts or other swim wear.
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