Working at Puppet | Glassdoor

Puppet Overview

Portland, OR
501 to 1000 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Puppet is driving the movement to a world of unconstrained software change. Its revolutionary platform is the industry standard for automating the delivery and operation of the software that powers everything around us. More than 30,000 companies — including more than ... Read more

Mission: Our mission is to enable a world of frictionless software change, where the software that powers everything around us is automatically delivered, updated, monitored, and secured.

Company Updates

  • From inclusion to impact, starting at the top

    Here at Puppet, we're passionate about diversity, equity and inclusion - and so is our new CEO. See what Yvonne has to say and what we're working on.

  • Introducing our latest product to join the Puppet portfolio, Puppet Remediate.

    Eliminate soul-crushing work from your vulnerability management process

    Those of you who have followed Puppet for sometime probably know that Puppet's mission is to free IT Ops from repetitive, soul-crushing work and enable them to support organizational goals in a more efficient way. In the process of doing so we have learnt a lot from our customers.

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Puppet Video

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Puppet – Why Work For Us?

At Puppet, we are passionate about helping our customers solve their toughest technology challenges. We believe in the power of diverse perspectives, backgrounds, and experiences, and that, collectively, we drive stronger innovation and more powerful solutions for our customers.

Recognizing that diversity is a strength critical to our success is only the first step. We strive to create a culture where our employees know they are valued for the diverse perspectives they bring to Puppet and that each employee, no matter their role, is an integral part of creating successful solutions for our customers. We know that openness, inclusion, and aiming for the highest degree of engagement are the keys to unleashing each person’s true potential.

 Our software helps people automate       repetitive tasks so they can elevate their   work and contribute more value to their   organization — not to mention getting their   evenings and weekends back. Here at   Puppet, we’re passionate about helping both   our customers and our employees love their   jobs, do meaningful work, and achieve a   healthy work-life balance.

Working for Puppet may be just the breath of fresh air your career needs. We’re driven and collaborative, creative and disciplined. We're experimental, brave, open and communicative. We argue, give each other credit, share company metrics and lunch on weekly basis. We prefer Google Docs to PowerPoint, and you'll have a big screen on your sit-stand desk. We're home to engineers, writers, artists, designers, accountants, events organizers, sales pros … and a people-focused HR team.

Health insurance

We know how important health coverage is, so Puppet offers robust medical, dental, and vision benefits to help keep you and your family healthy. Along with these comprehensive health benefits, we provide the resources and information to help you understand your options.

Stock options

We want all employees to have a direct stake in Puppet's success, so all our employees receive stock options.


Puppet helps employees save for retirement with a 401k program along with a company match. The company pays 100 percent of the plan's administration fees. Employees have access to free ongoing retirement planning and investment advice with Morgan Stanley.

Time off

In addition to 10 paid company holidays, we offer about five weeks of paid time off (PTO), managed through an honor system for all exempt employees and a tracked system for non-exempt employees. We encourage employees to take their time off. Recharging your batteries is key to creative problem-solving, innovation, and maintaining joyful engagement with your work and your colleagues.

Parental leave

Puppet provides two weeks of 100-percent paid parental leave for new adoptive and birth parents, in addition to regular PTO and paid disability leave.

Pre-tax accounts

We offer pre-tax savings accounts for health care, dependent care, and parking/mass transit to help employees lower their living expenses. If you bike to work instead, we’ll put funds into a bike commuter savings account for your bike commuting expenses.

Life and disability insurance

We provide life insurance that pays 1x your annual salary, plus short- and long-term disability insurance coverage that covers 60 percent of your income. We hope you’ll never need it, but we have you covered just in case.

Travel insurance

Employees are covered with robust company-paid business-travel accident insurance and travel medical insurance. This applies whether you’re meeting with a local client, flying overseas, or taking business-related trips anywhere in between.

Volunteer Days 

Employees are given 1 paid day per quarter to volunteer for a charity of their choice.

Puppet perks in our Portland office

Biker perks

More than a third of the people in our Portland office bike to work. For them, we have an in-office bike repair shop, secure bike storage, changing rooms, and a bike commuter savings account into which Puppet contributes funds for each biker to use on things like tune-ups, new tubes or tires, or to save up for a new bike.

Mother's room

Our private mother's room is a quiet, comfortable, and relaxing space for nursing moms.

Quiet room

Our offices are very open to allow for a collaborative working environment, but we all work at our optimal level in different ways. The quiet room offers a respite from the noises of people, fluffy dogs, and the espresso machine.


Puppet employees get free access to the Block 300 building's onsite gym, lockers and showers. The gym has weights, up-to-date exercise equipment, and cardio machines for when our Portland weather is just too rough for a jaunt on the waterfront.


Our dog-friendly office has plenty of dog treats and dog lovers. Many studies have shown the benefits of working with dogs in the office. We agree, and so do Louis, Winston, Otto, Nana, Digby and Juniper (to name just a few of our canine friends).


The Puppet pantry is fully stocked with delicious and healthy snacks, and some really yummy not-so-healthy snacks, too. On Monday mornings we provide bagels and fresh fruit for the office.

Weekly lunch

Once a week we have lunch brought in from one our favorite local restaurants or food carts. Joining everyone at lunch is an easy way to get to know your co-workers better, meet new people, and expand your palate.

Drinks on us

Whether you like espresso, drip, pour-over, loose leaf, silk bags, beer, cider, juice, still water, bubbly water, soda, milk, cream, soymilk, almond milk … we've got it all.

Portland Headquarters
308 SW 2nd Ave.
Fifth Floor
Portland, OR 97204
United States
+1 (877) 575-9775
+1 (503) 575-9775

4th Floor,
40 Linenhall Street
Belfast BT2 8BA
+44 (0) 28 9590 3130

London Office

Aldgate Tower
2 Leman Street
London E1 8FA
United Kingdom
+44 (203) 751-7676
Level 191
O'Connell Street
Sydney, NSW 2000
+61 (2) 80743134

6th Floor
Vox Technology Park
Calea Torontalului 69,
Timișoara 300254,


182 Cecil Street, Frasers Tower
Singapore 069547

+65 69580999

925 4th Avenue
Suite 1100
Seattle, WA 98164

1. Be 1. Open. Be direct. Show respect.

We’re building an inclusive environment where thoughtfulness and honesty are valued, and showing respect is unconditional. We prioritize diversity, appreciate each other’s experiences, and avoid rushing to judgement.

2. Be the team you want to work with.

We team up so that we accomplish things that alone we could not. Our professionalism shows in our generous communication, customer focus, and commitment to accountability. We celebrate successes and lift each other up.

3. Own. Involve. Solve. Share.

This is how we get things done: with initiative, discernment, dedication, and transparency. We hold ourselves accountable for doing what we say we will, including teammates with a variety of outlooks and skills, sharing what we know and discover, and continually learning and improving.

4. Solve your customer’s problem.

We live to solve tough problems, and it’s our mission to make our customers more powerful through software. We prioritize customer experience above our own comfort, work hard to earn and keep their confidence, and are dedicated to understanding and empowering them.

5. Community empowered. Empowering community.

We believe in giving back to the communities that we’re involved in: the open source ecosystem, our customers and business partners, and the cities and towns we live and work in. We are stronger, have better results, and move faster because we are engaged with people and organizations beyond our walls.

Puppet Reviews

  • Featured Review

    "Great Culture with growing pains for the right reasons"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Management in Portland, OR
    Current Employee - Director of Product Management in Portland, OR
    Positive Outlook
    Approves of CEO

    I have been working at Puppet full-time (Less than a year)


    Work life balance, culture, great people who want to do good and do right. Lots of autonomy to get things done. Its the best company I've worked for in my 20 years in the industry.


    We're going through growing pains at the moment which means we have a lot of learnings and that can be frustrating for those that don't have the visibility to see the light at the end of the tunnel. Those of us who do see it, have to do a better job of including and communicating that to others.

    Advice to Management

    Do fewer things more completely. Don't lose track of what made puppet successful in the first place. Focus on things where we have a more clear route to market.

See All 121 Reviews

Puppet Photos

Puppet photo of: Portland's Lobby
Puppet photo of: Puppet's Lobby
Puppet photo of: Bring your dog to work!
Puppet photo of: Portland's UX Lab where design magic happens.
Puppet photo of: Offering weekly Wednesday catered lunches serving up local cuisine. Yum :)
Puppet photo of: Bike friendly offices. Here's our Portland office equipped with a lockers, changing rooms, showers, and a secure bike cage for locking up your wheels.
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Puppet Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Associate Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview


    Very nice and down to earth. They seem quite brand oriented and adamant about making sure you fit into the culture. This position looked to bring in someone they can mentor, and they were more concerned about the human side of you and not too worried about the technical.

    Interview Questions

    • What about the position or company culture excites you?   Answer Question
See All 85 Interviews

Puppet Awards & Accolades

  • Oregon's Most Admired Companies, The Portland Business Journal, 2016
  • Company Growth of the Year, Oregon Tech Awards, 2016
  • DevOps Solution Award, Computing’s Vendor Excellence Awards, 2016
  • Top 25 Disrupters of 2016, CRN, 2016
  • Best Systems Management Solution, SIIA - Codie Awards, 2014
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

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