I have been working at Q-MATIC full-time (More than a year)
Opportunity for advancement for quality working professionals. Some of the negative reviews about Qmatic are accurate. There has been a high level of turn-over the past couple years, some for very good reason, and some because employees are lacking clear direction within their jobs. Qmatic's biggest strength, is also its biggest weakness. The culture within Qmatic has traditionally been to trust employees to find the best way of tackling challenges themselves. While this promotes a great level of individual freedom, it can also produces chaos and uncertainty for employees performing their jobs. I have seen a great deal of progress with this within the past year as new policies and procedures have been put in place, but work is still left to be done. Working for Qmatic is a challenge, but one that I truly find rewarding.
Clear direction for employees, their roles, and their responsibilities is needed. Hands on leadership and direction would go a very long way. Setting direction and growth expectations is important, but what is missing is leadership digging into the details of how employees are actually performing their jobs, and defining best practices.
Advice to Management
Senior leadership is excellent, but what is missing the foundation required for the organization to deliver on the goals and objectives set forth by senior leadership.
I applied online. The process took 1 day. I interviewed at Q-MATIC in February 2017.
I met with the Director of Operation and the HR manager at their hotel while visiting a job site in CA. The interview process was fairly simple and they did not ask very many hard hitting questions. I told them about my experience and asked them some questions about the position and left after an hour of speaking with them. I did not hear from anyone until 3 week later when HR called me and asked me "So how did you like meeting the team and seeing the office location?" I explained to him that I never heard back from anyone so I believe he called the wrong person. He said that was "weird" and that he would call someone to figure out what happened, that was 2 weeks ago and I haven't heard back from anyone since. Their previous PM left abruptly with little to no notice, so I was hesitant about the company before they mistakenly called me about how my "meeting" went.
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