Mission: Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity ...
I have been working at Quadax full-time (More than a year)
Pto time is generous. The hours are great plus paid holidays off. Room for advancement. Monthly bonus in the call center if you make a monthly quota. Call center diffiential pay
Since its a small call center you can't always get days off that you need because someone else has off. The lunch room is crowded. Not enough parking especially in the winter with the snow piles. The geese are out of control
Advice to Management
Do not hang out with employee outside of work. If an employee is doing something wrong let them know before they get fired.
I applied online. The process took 1+ week. I interviewed at Quadax (Middleburg, OH) in July 2015.
HR Recruiter emailed me asking about my salary requirements for a different position (QA Analyst) and that the position i actually applied for had been filled- I asked for the range (45-60k) and told her I'd like to interview. The position i applied for was (and still is) listed on their site but this QA position is not. I asked for a job description and it was similar enough so I went in for the interview after a brief 30 minute phone interview with HR. The in person interview was excruciating to say the least. They make you take a 30 minute timed test on paper. It's loaded with math questions anyone could answer and grammar questions a monkey would know. Felt like it was straight out of 1990. I met with a director and a manager. Neither looked happy to see me, both looked miserable and the interview was more of an interrogation with repeat questions than anything else. Lots of "And I'm sorry if you already answered this". Questions asked were not related to the position I was given (or the one I applied for) and they ended up saying they needed a regression tester (nothing on my resume says I am a regression tester.....why even call me in at all if I'm not what you need?) Lots of awkward silences were met with me trying to be conversational and no reciprocation from them. They looked so miserable that by the time I asked them if they liked working here I already knew the answer. They'd both been with the company a long time- neither looked happy and I couldn't get out of there fast enough. They would not shake my hand on the way out and were overall very awkward. Felt like I was being interviewed by a pair of Asperger twins.