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Qualfon Overview

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Monterrey, Nuevo León (Mexico)
10000+ employees
1995
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
TTEC, Teleperformance, Convergys
Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps ... Read more

Mission: Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In ... Read more

Qualfon Reviews

2.8
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Recommend to a friend
Approve of CEO
(no image)
Michael P. Marrow
72 Ratings
  • "IT Desktop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Qualfon full-time

    Pros

    Management is always available for questions
    Fellow IT Desktop agents all help each other out

    Cons

    Pay could be increased with the work load for some users

See All 182 Reviews

Qualfon Photos

Qualfon photo of: Our Beautiful Fort Collins site.
Qualfon photo of: Breakroom hangout
Qualfon photo of: Front entrance
Qualfon photo of: Just chillin' - Providence
Qualfon photo of: Come join us - Providence
Qualfon photo of: Here we grow again... This is a new section of our Providence campus
See All PhotosSee All

Qualfon Interviews

Experience

Experience
54%
17%
29%

Getting an Interview

Getting an Interview
44%
34%
10%
10
2

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Sales Agent Interview

    Anonymous Interview Candidate in Fort Collins, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Qualfon (Fort Collins, CO) in August 2017.

    Interview

    I went in for an interview that lasted almost two hours. Most of it was just done on the computer for an assessment, which I can understand. But I got to actually have an interview with the president of the company and they were asking about my hobbies and past experiences. I said that I like crocheting and knitting. And they came back and told me that they aren't going to offer me a position bc I'm too interested in knitting and crocheting and that's not what the company is about. Knitting/crocheting is something that I do in my personal time and never on the job and the fact that they used a hobby that I do outside of work as a reason not to hire me felt a lot like discrimination. They also said that I was too.muxh of a people to be on the phone and deal with actual people, even if they are customers. And I can see why this company has such bad ratings and I don't think they'll last very long in the US at all.

    Interview Questions

See All 41 Interviews

Qualfon Awards & Accolades

  • Small-Market Deal of the Year, The M&A Atlas Awards, 2014
  • 2016 Nexus Illuminate Company of the Year Award from Nearshore Americas, Nearshore Americas, 2016

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