Working at Qualfon | Glassdoor

Qualfon Overview

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Monterrey, Nuevo León (Mexico)
10000+ employees
1995
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
TTEC, Teleperformance, Convergys
Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps ... Read more

Mission: Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In ... Read more

Qualfon Reviews

2.9
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Michael P. Marrow
75 Ratings
  • "IT Desktop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Qualfon full-time

    Pros

    Management is always available for questions
    Fellow IT Desktop agents all help each other out

    Cons

    Pay could be increased with the work load for some users

See All 195 Reviews

Qualfon Photos

Qualfon photo of: Our Beautiful Fort Collins site.
Qualfon photo of: Breakroom hangout
Qualfon photo of: Front entrance
Qualfon photo of: Just chillin' - Providence
Qualfon photo of: Come join us - Providence
Qualfon photo of: Here we grow again... This is a new section of our Providence campus
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Qualfon Interviews

Experience

Experience
53%
18%
29%

Getting an Interview

Getting an Interview
46%
32%
11%
9
2

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Employee in Fort Collins, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Qualfon (Fort Collins, CO).

    Interview

    Quick, efficient, fairly painless. Computer tests, some with headphones. Then they lead you to the back to conduct a two-on-one interview. Everything went fairly smoothly. Just be genial and answer with wit and tact, if at all possible. Everyone seemed very friendly and engaging. An overall positive process.

    Interview Questions

See All 45 Interviews

Qualfon Awards & Accolades

  • Small-Market Deal of the Year, The M&A Atlas Awards, 2014
  • 2016 Nexus Illuminate Company of the Year Award from Nearshore Americas, Nearshore Americas, 2016

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