Qualfon Careers | Glassdoor

Qualfon Overview

Work Here? Get a Free Employer Account
Monterrey, Nuevo León (Mexico)
10000+ employees
1995
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
TeleTech, Teleperformance, Convergys
Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps ... Read more

Mission: Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In ... Read more

Qualfon Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael P. Marrow
58 Ratings
  • "Great people, pay could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Orangeburg, SC
    Current Employee - Call Center Agent in Orangeburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualfon full-time (Less than a year)

    Pros

    Great people
    Fun environment
    Room for advancement

    Cons

    Training should be longer
    Pay could be better
    Bonus structure is misleading

See All 162 Reviews

Qualfon Photos

Qualfon photo of: Our Beautiful Fort Collins site.
Qualfon photo of: Breakroom hangout
Qualfon photo of: Front entrance
Qualfon photo of: Just chillin' - Providence
Qualfon photo of: Come join us - Providence
Qualfon photo of: Here we grow again... This is a new section of our Providence campus
See All PhotosSee All

Qualfon Interviews

Experience

Experience
51%
17%
30%

Getting an Interview

Getting an Interview
46%
30%
10%
10
2

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Sales Agent Interview

    Anonymous Interview Candidate in Fort Collins, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Qualfon (Fort Collins, CO) in August 2017.

    Interview

    I went in for an interview that lasted almost two hours. Most of it was just done on the computer for an assessment, which I can understand. But I got to actually have an interview with the president of the company and they were asking about my hobbies and past experiences. I said that I like crocheting and knitting. And they came back and told me that they aren't going to offer me a position bc I'm too interested in knitting and crocheting and that's not what the company is about. Knitting/crocheting is something that I do in my personal time and never on the job and the fact that they used a hobby that I do outside of work as a reason not to hire me felt a lot like discrimination. They also said that I was too.muxh of a people to be on the phone and deal with actual people, even if they are customers. And I can see why this company has such bad ratings and I don't think they'll last very long in the US at all.

    Interview Questions

See All 39 Interviews

Company Updates

See AllSee All

Qualfon Awards & Accolades

  • 2016 Nexus Illuminate Company of the Year Award from Nearshore Americas, Nearshore Americas, 2016
  • Small-Market Deal of the Year, The M&A Atlas Awards, 2014

Work at Qualfon? Share Your Experiences

Qualfon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or