Mission: At Qualtrics, our mission is to close the experience gap.
Best Places to Work: 2016 (#44)
After all, our employees engineer, sell, market, and support the Experience Management Platform around the world. Our software is only as strong as our collective will to improve every day.
It’s why we use our platform to run regular employee surveys—and follow up on the results with immediate action.
Why we hold an all-hands meeting every week—with live participation from our offices around the globe.
Why our board members are more apt to share information than to hoard it.
Why our CEO works from a standing desk next to our creative team.
Why our benefits packages and workspaces are always subject to revision—but only for the better.
Our employees are why we’re here—and we never forget that.
No matter what team you join at Qualtrics, you’ll have the opportunity to jump in and solve challenging, skillset-expanding problems from day one. You’ll feel like you’re in the most important role of your career. At least, until your next promotion at Qualtrics.
We have offices in almost every corner of the world, with no corner offices to be found. We are one team—constantly coordinating efforts and sharing expertise to get the job done.
Dublin Office In-House Pub
Sydney Office Harbor View
Provo Office Fitness Center
Team Session in the Seattle Office
Lunch at The Hub in the Provo Office
Seattle Rooftop Happy Hour
Insight Summit Ski Day at Park City
Insight Summit Elton John Concert
In each of our global offices, we strive to offer unparalleled benefits.For example,in the US, we offer 100% employer-paid medical premiums with employer HSA contributions ranging from $1000-$2500; a comprehensive Maternity Leave Program that includes paid leave, a mentor program, and flexible return to work options; and a paid Holiday Week for the entire company the last week of the year.
I have been working at Qualtrics full-time (More than a year)
- Work with some of the most intelligent, innovative and motivated people across all post-sales functions with a team spirit that I haven't experienced much before (can't speak for sales teams because of too little insight). The long hiring process pays off!
- Inspirational leaders that really do care about their staff (again, can't speak for sales management). Leadership focus very much on their team's development and personal trajectory whilst also staying laser focused on the company vision.
- All the usual tech company benefits such as free food all day round, lots of free/subsidised social activities (such as sports classes, weekends away, summer & christmas party etc.), open workspace, amazing city center location, private health insurance, stock options and more.
- High amount of responsibility and impact on department, company and own development.
- Connected to the above, high employee trajectory and quick career progression (if the job is for you and you're willing to give 200%).
- Transparency and visibility right to the C-Level. Frequent communications, town-halls and Q&As allow for everyone across any function to be super close to senior leadership and very well informed.
- Typical hyper-growth pains that any person who's striving for a strart-up environment would embrace, but for some it would be too uncomfortable. Examples are: Being understaffed or stretched for work-load, missing processes or malfunctioning processes that need developing or fixing, rapid and constant change, touch business or client challenges that need owning and resolving etc.
- For some functions still very dependent on the US head office which slows down progress or can account for additional challenges in cultural alignment with the European markets.
- Inflexible working conditions. No home office & no official flex time on start and end of working day.
Advice to Management
- Make sure you hire and develop more of the great mid-level leadership that is seen in post-sales departments.
- Continue to adapt to European work benefits and EMEA markets. We've come a very long way from two years ago, in my eyes this development must continue as one of the most important elements to making work at Qualtrics attractive and increasing the ease at which we work with local EMEA markets.
- Make sure you don't burn out your staff, especially those in junior roles who may not know their limits as well as more experienced employees. Promote the value of mental & social health more at work, just as you currently do with the fun sports and extra curricular activities.
I applied through an employee referral. I interviewed at Qualtrics.
The interview process is very tough at Qualtrics. I knew a regional manager on the inside, and I still had to interview with 5-6 different people. My first interview was three different people before I even got an interview with the manager. Everyone in the interview process was very professional, and overall it was a great experience.