Qualtrics Career Overview | Glassdoor

Qualtrics Overview

Provo, UT
1001 to 5000 employees
2002
Company - Private
Information Technology
Unknown / Non-Applicable
How do you turn a customer into a fanatic?
An employee into an ambassador?
A product into an obsession?
A brand into a religion?

With experiences. The write-home, tell-everyone-you-know kind of ... Read more

Mission: At Qualtrics, our mission is to close the experience gap.


Glassdoor Awards

Best Places to Work: 2016 (#44)

Company Updates

  • http://glassdoor.com/slink.htm?key=vQepH

    How Utah's 'Silicon Slopes' Became Cloud Computing's New Capital

    In a particularly decadent McMansion, complete with personal theater, tennis court and replica hobbit hole, in the appropriately named Alpine, Utah, a few miles north of Provo, the clock ticks past 1 a.m.

  • http://glassdoor.com/slink.htm?key=vQ4iu

    Utah Jazz Strike Three-Year NBA Jersey Ad Deal

    The Utah Jazz are the latest franchise taking advantage of new NBA rules allowing on-jersey advertising. But the team's patch will be decidedly non-corporate. The three-year deal announced today is with Provo, Utah-based Qualtrics, which markets customer experience software to companies.

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Qualtrics – Why Work For Us?


We’re all about experiences, but none are as important to us as the ones we provide to our employees.

After all, our employees engineer, sell, market, and support the Experience Management Platform around the world. Our software is only as strong as our collective will to improve every day.

It’s why we use our platform to run regular employee surveys—and follow up on the results with immediate action.

Why we hold an all-hands meeting every week—with live participation from our offices around the globe.

Why our board members are more apt to share information than to hoard it.

Why our CEO works from a standing desk next to our creative team.

Why our benefits packages and workspaces are always subject to revision—but only for the better.

Our employees are why we’re here—and we never forget that.




Hard things can’t be achieved with mediocrity.

No matter what team you join at Qualtrics, you’ll have the opportunity to jump in and solve challenging, skillset-expanding problems from day one. You’ll feel like you’re in the most important role of your career. At least, until your next promotion at Qualtrics.

Learn more about our teams:

Just because you’re a global enterprise doesn’t mean you have to smell like one.

We have offices in almost every corner of the world, with no corner offices to be found.  We are one team—constantly coordinating efforts and sharing expertise to get the job done.


Provo Headquarters

Seattle Office

Dublin Office In-House Pub

Provo Office

Dallas Office

Sydney Office Harbor View

Provo Office Fitness Center


Team Session in the Seattle Office

Lunch at The Hub in the Provo Office

Seattle Rooftop Happy Hour

Insight Summit Ski Day at Park City

Insight Summit Elton John Concert

Our employees are the all-in type, so we’re all-in on their health and needs.

In each of our global offices, we strive to offer unparalleled benefits.For example,in the US, we offer 100% employer-paid medical premiums with employer HSA contributions ranging from $1000-$2500; a comprehensive Maternity Leave Program that includes paid leave, a mentor program, and flexible return to work options; and a paid Holiday Week for the entire company the last week of the year.

Qualtrics Reviews

3.8
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Approve of CEO
Qualtrics CEO Ryan Smith
Ryan Smith
255 Ratings
  • Featured Review

    Helpful (3)

    "Making an impact!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time (More than a year)

    Pros

    - Work with some of the most intelligent, innovative and motivated people across all post-sales functions with a team spirit that I haven't experienced much before (can't speak for sales teams because of too little insight). The long hiring process pays off!

    - Inspirational leaders that really do care about their staff (again, can't speak for sales management). Leadership focus very much on their team's development and personal trajectory whilst also staying laser focused on the company vision.

    - All the usual tech company benefits such as free food all day round, lots of free/subsidised social activities (such as sports classes, weekends away, summer & christmas party etc.), open workspace, amazing city center location, private health insurance, stock options and more.

    - High amount of responsibility and impact on department, company and own development.

    - Connected to the above, high employee trajectory and quick career progression (if the job is for you and you're willing to give 200%).

    - Transparency and visibility right to the C-Level. Frequent communications, town-halls and Q&As allow for everyone across any function to be super close to senior leadership and very well informed.

    Cons

    - Typical hyper-growth pains that any person who's striving for a strart-up environment would embrace, but for some it would be too uncomfortable. Examples are: Being understaffed or stretched for work-load, missing processes or malfunctioning processes that need developing or fixing, rapid and constant change, touch business or client challenges that need owning and resolving etc.

    - For some functions still very dependent on the US head office which slows down progress or can account for additional challenges in cultural alignment with the European markets.

    - Inflexible working conditions. No home office & no official flex time on start and end of working day.

    Advice to Management

    - Make sure you hire and develop more of the great mid-level leadership that is seen in post-sales departments.

    - Continue to adapt to European work benefits and EMEA markets. We've come a very long way from two years ago, in my eyes this development must continue as one of the most important elements to making work at Qualtrics attractive and increasing the ease at which we work with local EMEA markets.

    - Make sure you don't burn out your staff, especially those in junior roles who may not know their limits as well as more experienced employees. Promote the value of mental & social health more at work, just as you currently do with the fun sports and extra curricular activities.

See All 385 Reviews

Qualtrics Photos

Qualtrics photo of: New building lobby and basketball court
Qualtrics photo of: New building in SoDo
Qualtrics photo of: In-office coffee shop North & Co.
Qualtrics photo of: Office view
Qualtrics photo of: The Brewcade
Qualtrics photo of: Game time at the Brewcade
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Qualtrics Interviews

Experience

Experience
53%
22%
24%

Getting an Interview

Getting an Interview
37%
25%
17%
14
2
1
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Qualtrics.

    Interview

    The interview process is very tough at Qualtrics. I knew a regional manager on the inside, and I still had to interview with 5-6 different people. My first interview was three different people before I even got an interview with the manager. Everyone in the interview process was very professional, and overall it was a great experience.

    Interview Questions

See All 400 Interviews

Qualtrics Awards & Accolades

  • Qualtrics ranked #6 on Forbes Cloud 100, Forbes, 2017
  • Best Places to Work 2016, Glassdoor, 2016
  • The 2017 Wealthfront Career-Launching Companies List, Wealthfront, 2016
  • Top 25 Startups to Bet Your Career On, Business Insider, 2015
  • America's Most Promising Companies: The Top 25, Forbes, 2012
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