Working at Quicken Loans | Glassdoor

Quicken Loans Overview

Detroit, MI
10000+ employees
Company - Private
$10+ billion (USD) per year
As a team member here, you’re empowered to discover and deliver solutions that make life radically simple. Whether you’re helping our clients navigate the complicated home buying process or developing the latest game-changing financial products, you join an ... Read more

Glassdoor Awards

Top CEOs: 2015 (#44)

Company Updates

  • Great news! Forbes ranked Quicken Loans #13 on their “Best Employers for Women” list! Check out why with SVP of Product Strategy, Rebecca McDonald.

    Quicken Loans named #13 Best Employer for Women

    Today, Forbes released a new and noteworthy award, Best Employer for Women. Quicken Loans has been ranked #13 of 300 companies, which places us in the

  • Great news! Forbes ranked Quicken Loans #13 on their “Best Employers for Women” list! Check out why with SVP of Product Strategy, Rebecca McDonald:

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Quicken Loans – Why Work For Us?

Do you want to work for a company that's built on Opportunity and Innovation - Where you can make an impact every day?

We have 15,000 passionate team members and growing. Are you up for the challenge?

There’s a reason we’re in the top-30 of FORTUNE Magazine’s 100 Best Companies to Work For in America, and have been there for 13 consecutive years. We were also ranked as the #1 place to work in IT by Computerworld magazine’s “100 Best Places to Work in Technology” for 2013-2016.

The reason Quicken Loans is such incredible places to work? That’s easy: Our culture, Our People and Our Technology drive our business.

Greatness is our mission, and we believe in it. And we believe that greatness can only be achieved in an extraordinary environment.

People who work here have the opportunity to make an impact everyday and accomplish incredible things. Not only do we help thousands with their home loans every day, We also have a tremendous impact on our industry, and we are very active in our communities.

We’re the fastest growing mortgage lender in the country for a reason. The lifeblood of our company, the center of our universe, are our Mortgage Loan Officers, AKA: Mortgage Bankers. Knowledgeable mortgage experts who provide un-parallel client service, our Mortgage Bankers are the most influential part of the client of experience, and one of the many reasons Quicken Loans clients rave about us.

If you’re ready to build a real career with real earnings potential, you’re ready to become a Quicken Loans Mortgage Banker. Our Mortgage Bankers get 15 weeks of paid training, excellent compensation and benefits, and so much more. You’ll guide our clients, helping them make strong financial decisions and achieve their personal and financial goals.

Our Mortgage Bankers/Loan Officers are…
Ability to thrive in an independent work environment
Forward thinking
Self-starter and self-motivated
Believes their personal efforts should be rewarded
Always challenging themselves to grow, learn, and advance throughout their career

We’re a tech company that happens to do mortgages. 

Computerworld ranked us the #1 Best Place to Work in IT 2013 – 2016, because “innovation and collaboration are priorities at QL.”

On the Technology team, you’ll develop skills by working on complex problems alongside supportive team members. You’ll have a dedicated four hours each week to innovate and work on any projects you choose. You’ll also have the opportunity to participate in hackathons, conferences and more. Most importantly, you’ll work on the technology and products that make homeownership available to millions of Americans.

IT Team Member Perks:

Bullet Time - is a weekly four-hour period in which technology team members can work on any personal project or idea they want, even those not related to the Quicken Loans business. 385 new projects were worked on, and Bullet Time continues to churn out innovations that significantly help team members and the business itself, including a conference room camera that gives those on a conference call a 360-degree view of the room in high definition.

Pitch Day – In 2014, Quicken Loans launched Pitch Day, a company-wide initiative to find incredible concepts that will elevate our business. Out of the 200 team members who submitted ideas, eight (four of which were technology team members) were selected to present in front of 300 team members while the rest of the company watched on a live broadcast. Ideas included a digital security badge, a persona-driven task management app and a Detroit art festival, among others. The winner received a trip to Cancun with their significant other while the runners-up each received $500 gift cards.

No matter the location or team, you’ll do real work, earn real pay and have real fun. We have full-time internships available all year round in Detroit (with summer housing available), Scottsdale and Cleveland. And, many of our interns gain full-time careers.

Internship experience –
The internship experience with Quicken Loans provides skills and knowledge that cannot be learned in a classroom setting. The real world experience, intern-only events and volunteer opportunities create a work balance that is enjoyable for young professionals.  Our Interns are involved from day one in real business issues, project management, operations and innovative problem solving. Interns work side by side with our full-time team members and with the help of their team and mentor, we enable them get real business experience and to exceed their own expectations. 
Mentor experience –
Each intern is provided with a mentor to guide them through their intern experience. The Interns are provided real-time coaching and encouragement by their mentor, plus their mentor will oversee their daily growth, learning and make sure they have a good understanding of the business. They want to see you succeed in everything that you do and they are the first one to share your success with you.

Internship Events –
During the duration of the internship, there are many optional events available for interns to participate. These events range from a bus tour & scavenger hunts of Detroit, Tigers Games, Tour of Ford Field, River walk Carnival, Ice Skating in the Winter, and Volunteering within the community of Detroit.

Begin your next tour of duty with Quicken Loans. This six-month, full-time paid program gives veterans the opportunity to gain real-world experience in a variety of our business areas. You’ll work with a team of Military Veteran Recruiters who transform military experience into rewarding long-term careers.

What Is the Quicken Loans Veteran Hiring Program?

The Veteran Hiring Program provides all the resources you need to transition into a career with Quicken Loans. Regardless of your position on our team, whether you’re educating families on their mortgage options or amazing others with your technology skills, we set you up for success.

Our Mission
Our mission is to create career opportunities for veterans, service members and their families. The talent and discipline you can bring to Quicken Loans is what makes every facet of our company Engineered to Amaze.

Helping Veterans Thrive at Quicken Loans
We know the value our hundreds of veteran team members bring to the Quicken Loans family. That’s why we work hard to provide an environment that helps you reach your full potential. Whether you know exactly what type of role you want to fill, or you’d prefer to see what best suits your skills and experience through our Tour of Duty program, we want you to love working at Quicken Loans.
Dedicated military recruiters understand how your military background sets you up for success.

Peer mentors work closely with other veterans to help ease the transition from service life into our fun and unique culture. Our work and play environment means you can play ping-pong or foosball and enjoy treadmill workstations, video games, scooters and more. At Quicken Loans, you can

  • Transition into a career. We invest in your personal and professional growth through our Tour of Duty program, mentorship programs, outreach and volunteer opportunities, and continuing education.
  • Help fellow veterans. Quicken Loans works with several veteran service organizations, from Wounded Warriors to Paralyzed Veterans of America, to provide support to your fellow service members.
  • Enjoy great perks. Enjoy continuous training, fun trips, paid time off to volunteer and one of the most highly competitive benefits packages available. We provide the best to our team members – because they’re the best.

Quicken Loans Reviews

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Recommend to a friend
Approve of CEO
Quicken Loans CEO Jay Farner
Jay Farner
413 Ratings
  • Featured Review

    Helpful (4)

    "So many growth opportunities!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than a year)


    The possibilities really are endless in terms of advancing your career here. I started out as an intern straight out of college, was able to shadow other areas of Marketing to discover what I was truly interested in and when an opportunity opened up in HR (which wasn't a business area on my radar) I jumped at the chance to learn a very niche type of marketing! You are easily connected to team members throughout the company, which invites a very open and inclusive culture. My team is my favorite part of coming to work - they've become my best friends and make every day a blast here. I'm also very supported in balancing my home life and receive excellent benefits. I've been here for almost three years now and couldn't think of a better place to kick-start my career!


    Echoing another review here - you truly just have to be willing and open to growing and adapting to change as the company continues to improve upon it's processes and technologies. Growth and change is far superior to being stagnant.

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Quicken Loans Photos

Quicken Loans photo of: Chase Qube
Quicken Loans photo of: 'The Vault' meeting room
Quicken Loans photo of: dPOP
Quicken Loans photo of: dPOP
Quicken Loans photo of: The Qube
Quicken Loans photo of: A repurposed bank vault that now serves as a meeting room
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Quicken Loans Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (25)  

    Mortgage Banker Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Quicken Loans (Detroit, MI) in May 2018.


    The process consists of about five main steps from my understanding. You will have two phone interviews which will ask basic questions about yourself, your past experience, and your interest in the position. From there you will take a virtual job trainer online. If you pass, you go downtown Detroit (or wherever you are applying to) and have a face-to-face interview. My interview lasted 45 minutes. I then shadowed for about an hour. Finally, after the interview you will/will not receive a verbal offer. After getting an offer, you go through a final "Stamp of Approval" process. Here, they process various background checks and thoroughly confirm your resume and employment/educational history.

    Interview Questions

See All 1,294 Interviews

Quicken Loans Awards & Accolades

  • Best Place to Work in IT, ComputerWorld, 2017
  • Companies That Care, People Magazine, 2017
  • The 40 Best Companies in Financial Services, Fortune and Great Place to Work, 2017
  • 100 Best Workplaces for Millennials - (#2), Fortune, 2016
  • Best Place to Work in IT - #1, Computerworld, 2016
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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