Working at Quintessentially | Glassdoor

Quintessentially Overview

London, England (UK)
1001 to 5000 employees
2000
Company - Private
Membership Organizations
$100 to $500 million (USD) per year
Quintessentially is devoted to enriching the lives of our members and communities through meaningful experiences and unparalleled access to the world of luxury.

We work to redefine luxury living by harnessing our rich global connections and expert cultural ... Read more

Company Updates

  • Quintessentially Foundation has raised over £408k in aid of the Felix Project through its Eleventh Quintessentially Foundation Bike Ride in partnership with Velusso and sponsored by the MARC Group.
    Last week, 53 cyclists from across the globe took on the challenge of cycling over 500km in soaring 40 degree+ temperatures over four days from Zagreb to Split in Croatia.
    From this event, £408k has been raised by individual fundraising by the cyclists, adding to the £12 million which has been raised by the Foundation since its launch. Since 2008, over 4000 miles have been cycled and more than £3 million raised solely through the Bike Ride for 10 incredible charities.
    Want to know more about Quintessentially Foundation and the great fundraising events that we do? Please get in touch at info@quintessentiallyfoundation.org. Our next event will be The World's Greatest Quiz this September.

  • In honour of National Picnic Day last week we put on a special spread for the team to start their weekends. Sadly the weather did not permit for an outdoor picnic so we had to improvise!

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Quintessentially – Why Work For Us?


Noticing a gap in the market, Ben Elliot, Aaron Simpson and Paul Drummond, three influential heads from the film and nightlife industries, came together to launch Quintessentially in 2000; a London-based concierge service that has evolved into an award-winning, global lifestyle management service with over 60 offices worldwide.

Harnessing their passion for people and knowledge of their behaviour, Quintessentially then expanded its operations to include Quintessentially & Co., a powerful data and insight-driven global marketing agency. Now, Quintessentially is the world’s leading premium lifestyle group, providing high touch life management services to private individuals and corporates, and supporting Quintessentially & Co. for entities around the globe.


QUINTESSENTIALLY LIFESTYLE

With five global Hubs and more than 60 offices on the ground, we have cultural roots in communities around the world and benefit from a network of invaluable connections. This guarantees that our discerning Private and Corporate Members receive expert localised service for every request, be it practical or aspirational.

We understand our Members’ lifestyles so that we can create meaningful and rare experiences. Our services include VIP ticketing, access to closed events, and previews of exclusive, groundbreaking products and experiences. Our team of global specialists work in over 25 languages around the world 24/7/365.

QUINTESSENTIALLY & Co.

A data and intelligence-led global marketing agency that helps premium brands engage powerfully with their hard-to-reach consumers, through its unique connectivity to this aspirational audience.

Quintessentially & Co. is a global experiential marketing agency with a difference: our team of marketing and creative experts draws on Quintessentially’s decade-and-a-half of exclusive lifestyle servicing and brand partnerships, to deliver solid data-driven work. Quintessentially & Co. enjoys enviable connectivity to the world’s most important thought leaders, influencers and distribution channels, and fundamentally understands aspirational living.




Our mission is to be ‘exceptional people providing exceptional services for exceptional people’.

The Quintessentially Group has been built up over many years by people who are ambitious. Bringing a strong work ethic, a sense of entrepreneurship and fun to our jobs allows the Company to grow and provide greater opportunities for everyone involved whilst providing a challenging and rewarding career where our employees are happy and proud to work for us.

We expect everybody in the Quintessentially Group to maintain high levels of integrity and professionalism in order to sustain our leading position in a highly competitive industry. At the same time, we are committed to providing the challenges, recognition and opportunities to help our team reach their goals and objectives.

Our constant goal is to go above and beyond expectations. We aim to deliver an incredible level of personalised service around the world - always going that extra mile. We are committed to the notion that quality matters, working hard to bring only the very best.

We believe that to remain a market leader and to achieve service excellence, we all need to adhere to our core values of core values of Integrity, Communication, Accountability, Innovation, Service Drive, Passion, Empathy and Excellence.

By working together in this way, we can continue to provide an environment which ensures that the future will be both productive and prosperous for us all.

ART

Quintessentially offers a fine art advisory service that works with the most prestigious art galleries, museums and art fairs around the world, which affords our Members invaluable insight and leverage in the international art scene. Services include advising on purchases, de-accessioning art works, shipping logistics, storage, insurance, framing of fine art and developing in-house art collections or diversifying asset allocations into art.

 

CONCIERGE

Renowned as the world’s leading premium lifestyle management and concierge service, Quintessentially operates 24/7/365 to meet Member’s requests, from the practical to the aspirational. Our award-winning service is supported by a dedicated team of lifestyle managers and specialists who offer Members a prestigious concierge service, exclusive privileges and insider access around the world. Utilising an unrivalled network and specialist knowledge, Quintessentially grants our Members everything from everyday needs to life’s defining moments.

Unlike other concierge services that can recommend the best restaurant, Quintessentially knows the chef, the manager and the best table to sit at, whether it be a Michelin-starred restaurant or a trendy brasserie. From dining and accommodation to nightlife and events, Quintessentially’s insider knowledge and global access is a cut above the rest.

DRIVEN

Our experienced chauffeurs command a fleet of extravagant cars and limousines that provide you with effortless transport in the lap of luxury. Choose from a range of Jaguars, Mercedes, Maybachs, and BMWs for the smoothest ride imaginable with total passenger comfort, exceptional leg room and state-of-the-art in car entertainment.

EDUCATION

Quintessentially Education’s experienced and well-connected education experts offer a wide spectrum of services designed to give parents a sense of direction in the midst of educational decision-making from early years, to university, as well as assisting them to make informed choices for their children’s future. Dedicated to helping your child stand in good educational stead, we offer customised private tuition services and interview preparation, specialist advice on schools and universities around the world, professional educational assessments, guardianship schemes and summer courses.

EQUESTRIAN

Our experienced equestrian specialist is on hand for all of your equestrian needs, from a leisurely hack around the English countryside or polo lessons in London, to securing a private box at Cheltenham or purchasing your ideal horse. Quintessentially has built an impressive network of contacts in the equine industry to help our Members with everything from beginner lessons, hiring ponies for parties, jumping clinics and horseback safaris, to the recruitment of equine staff or attending your favourite races.

ESTATES

Quintessentially’s global property specialist team is a highly experienced Residential Property Buying Company. We provide investors and owner-occupiers with a service across all residential markets. We source property for our clients, on and off the market, providing professional advice and saving our clients a lot of time.

We aid our clients from start to finish through the property buying process, through the negotiations and conveyancing process, until completion. We have access to a number of new developments before they hit the market. We have a number of other services ensuring we are a one-stop-shop, including relocation, rentals, tenant sourcing, interior design, property management and home management.

 

EVENTS

With an unrivalled international network that includes exclusive locations, exceptional talents and suppliers, Quintessentially produces high touch experiences and events for cross-sector global brands, high profile figures, Members and individual clients.

Renowned for our innovative, creative concepts and meticulous attention to detail, our close-knit team of passionate multi-cultural event planners works tirelessly to ensure every event is seamless and spectacular. Lead by award-winning event producers, Anabel Fielding and Caroline Villamizar Duque, Quintessentially has developed a world-class reputation for producing bespoke events and experiences for organisations looking for a powerful branding opportunity or private individuals wishing to realise their own fairytale.

 

FLOWERS

A team of floristry experts with a world-class reputation for transforming venues, breathing life into office spaces, designing unique architectural displays and bouquets, and creating fitting seasonal arrangements for special occasions and spectacular weddings. Every morning, the team hand-select exquisite fresh blooms from London’s markets.

GIFTS

Dedicated to handpicking the world’s finest and most exquisite gifts, Quintessentially’s sourcing service is the ultimate personal shopping experience. Supported by experienced global stylists and partnerships with the world’s most renowned luxury brands, Quintessentially can locate rare and limited edition pieces; from fashion to fine jewellery, Hermès bags, watches and technological gifts - we deliver worldwide.

 

PEOPLE

Quintessentially offers an extremely reputable 24-hour staffing service for private individuals, families and businesses around the world. Our service can fill whatever position you need, for whatever your lifestyle requires.

Our services and options cover world-class chauffeurs, fully MLC compliant yacht crews, aircraft crews, housekeepers, Estate and household managers, Michelin-starred chefs, sous-chefs, restaurant staff, event planners, nannies and baby minders, temporary maternity nurses, live-out and live-in childcare experts, and career nannies. Security staffing includes permanent or temporary bodyguards, home security, counter surveillance and armoured transport, including at short notice, and high-value asset protection.

TICKETS

Upholding Quintessentially’s mantra of ‘Anything is possible’, our ticketing partnership grants exclusive access to the most in-demand and sold-out events, concerts, award ceremonies, sporting events and celebrity occasions while ensuring Members are receiving exceptional value on all purchases made through Quintessentially.

In addition, we are constantly growing the level of access that we can offer Members so that they can enjoy a full experience, including admittance to previews, meet-and-greets and VIP circles, rather than ticket-only events.

 

TRAVEL

With unparalleled access to the finest experiences imaginable, Quintessentially’s award-winning travel service is available to anyone with a wild case of wanderlust. Whatever the occasion, be it a family holiday, a romantic getaway, a solo adventure of a lifetime, or travel for business, our dedicated Travel Specialists will be on hand to inspire, guide and surprise you. 

As a founding member of Virtuoso (EMEA), the industry’s most powerful leading luxury network, we are connected to over 1,500 of the world’s finest hotels in 150 countries, with access to amenities, upgrades, benefits and unadvertised excursions. We also hold preferred partnership status with leading luxury hotel brands, including Four Seasons, Starwood, Mandarin Oriental, Peninsula, Ritz Carlton, Oetker Collection, Belmond, Rosewood and Rocco Forte.

With offices around the globe, our travel service is your tailor-made passport to the world.

 

WINE

Renowned for our sophisticated palate and insider knowledge of the market, Quintessentially’s wine specialists bring the world’s greatest wines to our Members, helping them to build their collections or enjoy a sought-after vintner’s most drinkable wine.

The award-winning team strives to accommodate our wine enthusiast Members, whether it is finding an elusive fine wine, sourcing a gift, receiving advice on cellar management or gaining exclusive access to the most respected wine tastings and events around the globe.

WEDDINGS

Perceiving each wedding as a work of fine art, the Weddings team seamlessly facilitates an exquisite collaboration of imagination and preparation, resulting in utterly unique and exceptional weddings for all faiths, cultures and denominations around the world.

Synonymous with integrity, impeccable service and extraordinary attention to detail, Quintessentially is renowned for providing an entirely bespoke, full wedding planning service which utilises its unparalleled network and rich local knowledge and insight to deliver one of life’s most defining moments for anyone, anywhere.

 

VENTURES

Quintessentially offers access to a private investment club for sophisticated investors. Members, which include UHNWIs, venture capital firms and family offices, are privy to investment opportunities alongside top tier VCs and Super Angels in deals that have been strictly vetted.

Operating with the smartest and most experienced investors in the market, Quintessentially can help Members discover a new source of strategic capital for their companies or grow their own portfolio.

VIAVI

Quintessentially has partnered with Viavi, a renowned private health care service that puts you in control of your health, whether it is resolving complex health issues, reducing future risks or just helping you to make the most of your life.

Combining a highly individualised understanding of your work or lifestyle with the most advanced medical science, deep-root cause analysis and on-going health advocacy, you will receive the most thorough and effective care with the support of global experts in health management and disease prevention.

Quintessentially Foundation, the grant giving arm of Quintessentially, works with a number of inspirational charities each year, raising significant funds to support their missions through innovative events and partnerships. Since its inception in 2008 by Quintessentially co-founder and Chairman, Ben Elliot, Quintessentially Foundation has raised over £8 million for Charity partners through the continued and loyal support of Quintessentially Members and donors. Charity partners to date have included Macmillan Cancer Care, WellChild, Greenhouse Sports, The Miles Frost Fund in partnership with the British Heart Foundation, Good Chance, The Hawn Foundation UK, Sentebale, Dimbleby Cancer Care,

Rays of Sunshine, GOSH, Cheryl’s Trust and The Prince’s Trust to name a few. The Foundation welcomes Members to continue to get involved through their philanthropic ventures.

www.quintessentiallyfoundation.org



"I have worked at Quintessentially for 13 years and I have had the most incredible journey. I started off working within the Ask Q team handling a variety of different requests for our members. This was the best way to start as you learn so much about everything! You also become an expert for all restaurants, clubs, hotels etc so this can be really helpful to your friends and family!

The progression was pretty quick for me, I was developed into team leader and training roles and within a few years I was travelling to some amazing countries like Hong Kong, New York, Dubai, Azerbaijan, Romania, Bulgaria, Poland and many more. I was setting up and training new offices and I was able to experience some great cultures.  One year I was even sent to Cannes to work at the film festival which was a fantastic experience.

My role is now Group Retention Manager which is working closely with our Members to ensure that they are happy with the service, listening to their feedback etc.  We all get to work at some great events throughout the year and you are always meeting such fascinating people!

Even though I have been at Quintessentially for such a long time and I have seen such tremendous growth, the principles are still very much the same. We are a fun, vibrant and entrepreneurial company. I am continually inspired by the creative and dynamic people that I work with daily. I love the fact that the Founders are still so involved in the business and passionate about what they do. I was given the opportunity a couple of years ago to run with one of my own crazy ideas of setting up our equestrian service within Quintessentially, it’s growing all of the time and has become an integral part of our service for many of our members.  

If you are a hard worker, creative, energetic, love learning about people then this is definitely the company to work for!"

Catherine Mills-  Group Retention Manager



“Quintessentially has afforded me a lot of opportunity to grow and learn. I joined straight from university and have worked across a number of departments developing skills in customer service, business development and leadership. I have recently been fortunate enough to utilise my experience to find a true passion in data, insight and CRM which Quintessentially’s leadership have been supportive in helping develop into a new and exciting role for me. 12 years (and counting) at Q”

Matt McGinty - Service Intelligence Lead


I have worked at Quintessentially for 6 months. I started at Quintessentially as an intern straight from university. I was then offered a job as a Lifestyle Manager. Being a Lifestyle Manager has taught me so much about luxury living in London and has been the perfect stepping stone, allowing me to find my feet here at Quintessentially. I have recently been promoted to Elite Account Executive which just proves how many opportunities there are for personal growth within the company. No day is ever the same working here, and the office environment is fast-paced, fun and exciting! I cannot recommend working for this company enough – if you are looking for a job that allows you to meet amazing people and work at fantastic events, working at Quintessentially is the way forward.

Charlotte Jasmine- Lifestyle Manager 



Quintessentially Reviews

  • "Corporate Lifestyle Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Lifestyle Manager in New York, NY
    Current Employee - Corporate Lifestyle Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quintessentially full-time (Less than a year)

    Pros

    Enterprising company with a lot of business potential and career growth. Everyday provides a learning opportunity.

    Cons

    Business hours are 24/7, 365 days

See All 182 Reviews

Quintessentially Photos

Quintessentially photo of: Q Foundation
Quintessentially photo of: Company Sports Day
Quintessentially photo of: Company Sports Day
Quintessentially photo of: Company Sports Day
Quintessentially photo of: Company Sports Day
Quintessentially photo of: Company Sports Day
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Quintessentially Interviews

Experience

Experience
67%
13%
20%

Getting an Interview

Getting an Interview
60%
15%
11%
7
7

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Quintessentially (New York, NY) in February 2016.

    Interview

    I sent my resume to the HR department and got a call back a few days later to schedule an interview. The interview took place on the phone and only lasted 10-12 minutes. The interview went really well, mostly talked about my background, experiences and what I hope to achieve as an intern at Q. but they contacted me a week later and I did not get the internship.

    Interview Questions

    • Why do you think you are a good fit for this job?   2 Answers
See All 31 Interviews

Quintessentially Awards & Accolades

  • UK Best Luxury Travel Retail Business Award, ttgluxury Travel Awards, 2019
  • Seven Star Luxury Tour Opeator Award, Seven Stars, 2015
  • Best Luxury VIP Concierge Services, Luxury and Lifestyle Awards, 2014
  • Best Luxury Tour Operator, Seven Stars Global Luxury, 2013
  • Concierge company of the Year, London Lifestyle Awards, 2011
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