Working at RCI | Glassdoor

RCI Overview

Parsippany, NJ
1001 to 5000 employees
1974
Subsidiary or Business Segment
Hotels, Motels, & Resorts
Unknown / Non-Applicable
Unknown

Working at RCI

If you'd like to swap your time share for someone else's or rent a vacation home, RCI (formerly named Group RCI) would like to help. A leading time share exchange broker, RCI enables nearly 4 million members to trade their time share intervals ... Read more

Mission: Send people on the vacation of their dreams

RCI Reviews

3.3
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Recommend to a friend
Approve of CEO
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Gordon Gurnik
10 Ratings
  • "Great perks"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at RCI full-time (More than a year)

    Pros

    A nice work environment with a relatively good insurance plan and extra perks such as free resort stays a few times a year, and a cafe and gym in the workplace along with opportunities for bonuses and growth.

    Cons

    Very strict attendance policy based on an overly complicated points-based system, not flexible with schedules

    Advice to Management

    Get rid of a points based attendance system or allow more flexibility in scheduling and vto days.

See All 151 Reviews

RCI Photos

RCI photo of: Working
RCI photo of: Vacation Guides at work
RCI photo of: RCI Contact Center
See All PhotosSee All

RCI Interviews

Experience

Experience
77%
16%
5%

Getting an Interview

Getting an Interview
65%
12%
12%
6
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Vacation Guide Interview

    Anonymous Interview Candidate in Carmel, IN
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at RCI (Carmel, IN).

    Interview

    Online interview. When passed, On-site (90 mins) interview. Basically show up watch a video. Listen to a call and take a quiz afterward. Then go back to the first room and have a couple interviews with two different managers.

    Interview Questions

    • Someone wants to go to Xxx but they can't. What do you do?
      What are your strengths?
      How do you handle an angry caller?   Answer Question
See All 36 Interviews

RCI Awards & Accolades

  • Indianapolis Star's Top Workplaces, Indianapolis Star, 2016
  • Best Places to Work in Indiana (Large), Indiana Chamber of Commerce, 2016

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