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RCN Overview

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Website www.rcn.com
Headquarters Princeton, NJ
Size 5001 to 10000 Employees
Founded 1997
Type Company - Private
Industry Telecommunications
Revenue Unknown / Non-Applicable per year
Competitors Verizon, Comcast, Time Warner Cable
You could say RCN is at home in the big city. The company operates cable-based broadband networks that serve the Boston, Chicago, and New York City areas, as well as eastern Pennsylvania and Washington, DC. A facilities-based competitive carrier (its fiber network spans ... More

RCN Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jim Holanda
30 Ratings
  • Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wilkes-Barre, PA
    Current Employee - Customer Service Representative in Wilkes-Barre, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO


    The people I worked with were great certain mangers excellent to work with sales commission every month for adding services


    Too much emphasis on parts of the call that didn't matter no room for advancement unless someone left business doubled in size in last few years same amount of employees put temporary fixes in place instead of correcting the issue the right way

    Advice to Management

    Learn what the representatives do to better assist with their problems and hire supervisors from within rather then from outside the company

RCN Photos

off to the right a bit you can see RCN, the once large ISP is still kicking (Photo thanks to Flickr user zenhax0r All rights reserved.)

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RCN Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty



  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Bethlehem, PA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at RCN (Bethlehem, PA) in January 2015.


    Had an phone interview first, week later took an hour long test (customer service related) and did a role play over the phone with Lead or Supervisor. Then 30min interview with supervisor

    Interview Questions

RCN Awards & Accolades

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  • Best Employers for Latinos to Work for, Latinos for Hire, 2008

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