Mission: At REI, we inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship.
Authenticity = We are true to the outdoors.
Quality = We provide trustworthy products and services.
Service = We serve ...
Our employees will tell you – working at REI is much more than just a job. And thanks to them, we’ve earned a spot on Fortune Magazine’s “100 Best Companies to Work For” list 22 years in a row. #REIemployee
REI is hiring eager, multi-taskers who love working with people and are passionate about the outdoors and living a life well lived. Apply now to be a Seasonal Contact Center Representative!
People love working at REI because it's a place where you can be yourself, be heard and be respected while enjoying a work-life balance. Another reason is that REI is a co-op. Rather than thinking quarter to quarter, we can take the long view and focus on what's best for our members, while conducting business in a way that's socially and environmentally responsible. We're crazy about enjoying the outdoors, and we're just as committed to leaving it in good hands for future generations.
If that sounds like the place where you'd want to work and the kind of people you'd like to work with, please take a closer look at what we have to offer.
Equal Opportunity Employer
At REI, we inspire, educate and outfit for a lifetime of outdoor adventure and stewardship – to learn more about our company or its products and services please visit www.rei.com
The opportunity to love where you work.
Opportunities abound at REI. The majority are at our retail locations across the nation, however, we also have rewarding career paths at our Headquarters in Kent, WA as well as in our Contact and Distribution Centers. We invite you to take a closer look at REI and discover why we have been ranked Fortune’s “100 Best Companies to Work For” for 18 years in a row. We have exciting opportunities in the following areas:
Outdoor Programs and Outreach
Retail Operations Director
REI is a truly unique and special place to work. I have been fortunate to work in the Retail field as well as HQ based roles. Regardless of the role I have served, I have consistently worked among amazing teams, committed to respect and quality, comprised of dynamic personality and experience, as well as a great commitment and passion for the outdoors. Such a combination of work and play, and support of community is rare in business. For that reason, I never feel like I have to work.
We value our employees!
REI is committed to recognizing and rewarding our employees with a total rewards package that includes competitive pay and comprehensive benefits, generous Pro-Deals and other perks, as well as programs that support good health and work/life balance.
For an overview of REI's Pay and Benefits Programs please visit the ‘For Your Benefit’ site here: http://foryourbenefit-rei.com/
Here is a quick compensation overview…
Retirement and Profit Sharing
Living the REI Culture
Yay Day gives employees a chance to get inspired by the outdoors, by taking on a new activity or help create access to inspirational places through stewardship and bring that feeling back to the workplace.
Professional Growth & Development
Time Away from Work
Employee Discount and ProDeals
Work/Life Employee Assistance
Public Transit Subsidy
Employee Referral Bonus
The list goes on and on…
We're growing and opening new stores in several new markets. Interested in working in a brand new REI store? We encourage you to sign up for our Talent Network by selecting the store location you're interested in below and we'll notify you when we start hiring! If we've already started to accept applications, you'll be taken directly to our jobs site to apply.
REI's values are reflected in everything we do—from our focus on customers to our commitment to environmental stewardship. Our values serve as a foundation for how we conduct business, how we serve members and how we treat each other.
REI's culture, the heart of our work environment, is one that supports our values as well as our business goals. It's one of the primary reasons why people come to work for us. They want to be part of the special place known as REI.
Watch the video on CNNMoney that shows why people really love working at REI: REI Video
Here's a closer look:
REI considers diversity in our workforce a vital pursuit for simple but important reasons. By seeking and considering employees from diverse talent pools, we'll benefit from their fresh ideas, new perspectives and innovative approaches.
We believe we will service our customers the best by having a staff that creates the most welcoming environment for our current and future customers. This means having employees who are representative of the customers themselves and who provide excellent, expert service through personal connection.
As the face of America continues to evolve, we are committed to ensuring that our employees are representative of the growing communities of people who share or will share our appreciation for the outdoors.
Director, Diversity & Inclusion
Greater Seattle Area
“Where else could you meet the CEO, climb on a paddleboard for the first time, and dig deep into market data all the in the first month? For me, working at REI and being part of a co-op environment provides me a rare opportunity to work at the intersection between being mission-driven and market-driven and to have fun doing it!”
We are investing substantial time and resources in outreach to local groups that may have not yet connected with outdoor recreation. We're taking inner city kids on mountain bike rides and introducing novice adults to basic camping. We're putting together trail projects and inviting the whole neighborhood. We're providing grants so that specially-abled people can enjoy outdoor recreation through trained guides and customized equipment. By introducing ourselves to new groups, we're paving the way for a future of outdoor recreationists and environmental stewards.
I worked at REI part-time (More than a year)
Good relationships to be built with your coworkers
If you can get insurance it is very good, but it takes time to achieve.
Management was wonderful.
Coworkers were helpful.
Work/life balance was important for management.
Management will treat you well.
You can make a lifetime career out of your time at REI. It just depends on what you want to do with it.
Pay is low. When you are working part time you cannot expect large paychecks. It simply does not make sense.
It takes a year to be qualified for insurance or tuition reimbursement, then you have to maintain weekly hours to keep it.
The rare rude customer can be annoying but they aren's a deal breaker.
I applied online. The process took 3 days. I interviewed at REI in February 2018.
I applied online and the next day I got a call regarding my application. It was a quick 5 minute get to know you with one of the managers, the questions were like why do you want to work at REI and what's your availability. After that we set up the interview for the next day. For the interview I dressed business casual, and they brought me to back room with two different managers (not the one I talked to on the phone). I was nervous at first but the employees at REI are very friendly and although it is an interview they laugh and joke with you like it's just a normal conversation. They asked basic interview questions, why REI, what outdoor activities are you into, what sales experience do you have etc... , they were both very engaged and each had questions to ask. Come in to the interview with some experience doing one of the outdoor activities they sell products for on their site, also do a little research and come up with an answer for what their motto real.alive.connected means to you. It's also good to know what kind of products they sell before hand.