Working at RSI | Glassdoor

RSI Overview

Pembroke, MA
201 to 500 employees
Company - Private
Enterprise Software & Network Solutions
$50 to $100 million (USD) per year
With projects implemented across the United States, we have the experience necessary to be the preferred collaborative partner delivering world class solutions to enable governments and empower citizens. Allow us to share how your skills and experience may be a good fit for a ... Read more

Mission: With projects implemented across the United States, we have the experience necessary to be the preferred collaborative partner delivering world class solutions to enable governments and empower citizens. Allow us to share how your skills and experience may be a good fit for a

Company Updates

  • We continue to work closely with our clients across the country and are hiring!

  • Our team celebrates the carnival kickoff with our client in KY.

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RSI – Why Work With Us?

RSI delivers world class solutions to enable governments and empower citizens utilizing best practices to deliver results for our clients.  Our employees across all our teams and projects are instrumental to our success! 

Extensive Experience, Specialized Knowledge, Client Specific Solutions

Federal, state and local government agencies rely on RSI's extensive expertise in business and technical domains. Providing tax domain expertise to agencies across the country requires a sufficient amount of professionals with deep expertise in tax administration. RSI has provided solutions to more than thirty-five Tax & Revenue agencies at the federal, state and city levels - all of which have an RSI team of highly skilled, tax and revenue industry trained professionals. Our recruiting efforts, employee retention rate and management training program have produced a "deep bench" of strong manager level personnel and is a source of pride for RSI and a key value proposition for our clients.

Drawing on specialized business processing experience across multiple disciplines, as well as IT best practices, RSI is able to shorten and straighten the path to implementing change. Coupling this knowledge with a proven implementation methodology, proven Revenue & Compliance Management solutions and professional consulting services reduce budgetary concern and agency risk; ultimately resulting in a successful project implementation. We don't just speak the language.

We know how to listen.

Like the clients we work with, RSI appreciates the value of partnership and teamwork. We know that any sustainable solution has to start with a clear understanding of the business objective. Before we can be good partners, we need to be good listeners. Over the years, RSI has put these listening talents to good use, acquiring broad industry knowledge and technical expertise with a high degree of specialization. As a result, we truly know the tax business and are able to solve problems quicker, while maintaining a flexibility and openness to alternative approaches.

"I Didn't Know RSI Offered That!"

RSI has broad reaching experience in nearly every aspect of tax, labor and child support operations. If you have a Revenue Management and/or Compliance Management need, it's highly likely RSI has implemented a solution to a similar situation and can assist you.

Lunch & Learn with our MD team

Incorporated in 1996, RSI's mission is to streamline government operations and improve citizen services through the delivery of transformative technologies. RSI partners with clients on IT initiatives to improve customer service, increase operational efficiency and maximize compliance. With a dedicated team of full-time business and information systems consultants and a suite of software solutions, RSI is one of the largest organizations of its kind dedicated exclusively to tax, labor and child support agencies.

Our Core Values are those that we hold most dear and are accountable for.  They are the values we use to frame our everyday work with our clients and with our coworkers.

Customer Commitment:  RSI partners with our clients through shared vision and mutual respect to be their trusted advisor

Caring About People:  RSI invests in its diverse family of well trained, respected, and talented individuals, is involved in its community and recognizes people based upon their accomplishments

Integrity:  RSI stands up to our commitments and delivers for our customers through honest and open practices

Responsibility: RSI is a good steward of customer dollars, and delivers pragmatic solutions that drive measurable efficiency gains

Innovation:  RSI invests in products and solutions that stay current with technology and ahead of competitors

Our DE team after their community service day

RSI Reviews

  • Featured Review

    Helpful (1)

    "Great People, Lots of Support"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant
    Positive Outlook
    Approves of CEO

    I have been working at RSI full-time (Less than a year)


    The Senior Leadership is very approachable and they go out of their way to connect with everyone. Things have been on an upswing with new projects and lots of new hires. Lots of opportunities to try new things and everyone has been helpful in making sure you can achieve your goals.


    A bit of chaos with the rapid expansion of projects and hires. Being interconnected with clients on projects can mean that you may be facing a lot of extra issues they may bring to the table.

    Advice to Management

    More opportunities to meet with RSI employees outside of the project. (Maybe an internal RSI convention or team building sessions with people from different projects) This way we can get a better feel for the personality of the entire company instead of just the local project site.

See All 103 Reviews

RSI Photos

RSI photo of: What a team!
RSI photo of: Solution Center Pool Tournament
RSI photo of: Fun after work with colleagues
RSI photo of: Ice Cream Day
RSI photo of: Client Training Team
RSI photo of: Celebrate
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RSI Interviews



Getting an Interview

Getting an Interview





    Quality Assurance Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at RSI in June 2020.


    The interview process was mainly based upon SQL questions, first just simple questions about why I was interested, and why they wanted to pursue me. Overall was very simple process

    Interview Questions

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RSI Awards & Accolades

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