Working at Railinc | Glassdoor

Railinc Overview

Cary, NC
201 to 500 employees
Company - Private
Information Technology
$50 to $100 million (USD) per year
In the age of Big Data, railroads have harnessed the power of information to build the safest, most efficient and cost-effective rail network in the world. At the center of the railroad’s information revolution is Railinc.

Railinc is a progressive ... Read more

Mission: Railinc creates valued solutions for rail industry problems using our people, processes and technologies.

Our vision is to become the rail industry's innovative, go-to resource for data and information systems.

Company Updates

  • Railinc is proud to support the Food Bank of Central and Eastern North Carolina as it works to serve those in need in our community. See pictures from our volunteer service days at

    Railinc at the Food Bank - February 2017

    Railinc employees volunteered their time at the Food Bank of Central and Eastern North Carolina in February, packing and sorting food. Volunteers are critical to helping the Food Bank fulfill its mission of providing food to the nearly 650,000 people (including more than 200,000 children) who live in food-insecure households in central and eastern North Carolina.

  • Railinc provides opportunities to keep your career moving. That includes railroad training! Check out photos from our recent visit to CSX’s Railroad Education and Development Institute.

    Railinc Employees Get Firsthand Look at Rail Operations

    In November, 10 Railinc Corp. employees participated in training at CSX Corp.'s Railroad Education and Development Institute in Atlanta, Ga. They operated a locomotive simulator; toured a car repair shop and switching yard; climbed a bridge; and learned about safety and about the roles of engineers, conductors and dispatchers.

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Railinc – Why Work For Us?

Railinc is a progressive, team-based data, software and technology company. Our work is essential to the ongoing operations, growth and success of the North American freight railroad industry. We're always looking for good people who want to keep their careers moving in the right direction.

We Take on Difficult IT and Data Challenges.


We face difficult technological challenges every day in helping the railroads to keep freight trains moving. That's why we rely on the data expertise and technology expertise of our employees for growth and continuous innovation. We're growing at a steady pace, creating real value that serves the interests our our customers and our national economy. Follow our blog to learn more.

Build Expertise and Learn Skills in a Serious and Supportive IT Shop.

For individuals wanting the highs and lows of single product start-up companies, Railinc is not the place for you. We want talented people who want to work on long-term, complex IT challenges while contributing to the success of this iconic American industry. Our work will help you build skills and discipline into your career not available at other firms.

We believe that employee well-being and a flexible environment facilitates enthusiastic and communicative teamwork. That's why we've been named among the Triangle's "Healthiest Employers" and "Best Places to Work" by the Triangle Business Journal.

To learn more about Railinc and what we offer our employees, please explore our open opportunities and generous benefits program. Electronic job applications are included with our open opportunities.

Railinc is an Equal Opportunity/Affirmative Action Employer m/f/d/v.


undefinedRailinc is a nimble, product-driven organization that leads across industries in the Agile development methodology.

We're Leaders in Agile Methodology.

The Railinc culture is built on the agile approach - get closer to customers and produce better solutions, faster. Agile facilitates building out technology models quickly and prevents investing too much time or too many resources in places that deliver the least value. Click here to read more about agile at Railinc.

Self-Managed Teams Drive Success.

Railinc employees work in self-managed teams that base their daily innovations on interactions with business representatives and end-users. Two-week development schedules give customers early and ample opportunity to revise product features based on business needs. Early customer feedback builds confidence in the process and enables them to get the high-quality products they need in less time than they thought possible. Teams learn within a few weeks whether or not models will work.

The net result: satisfied customers, fulfilled project teams, better product solutions and a better functioning rail industry.


Collaboration is the bedrock of Agile project development and the way Railinc conducts business. Project teams work closely with freight rail industry partners, committees, colleagues and vendors so that our customers receive products and services that show an appreciation for their demonstrated needs.

Industry Collaboration

Railinc works closely with industry committees through its parent company, the American Association of Railroads (AAR). Industry committees are critical to the ongoing success of the rail industry. Railinc facilitates and supports technology-related committees to identify and develop new technology projects, improve existing applications and solve critical technology issues. These joint work efforts ensure that a common goal is achieved: keeping freight trains moving safely and efficiently across North America.

Inside Railinc

The Agile approach mandates high levels of collaboration within project teams and often across departments. Team work with customers on committees and through regular input sessions and testing. Daily stand-up meetings occur on every floor. Whiteboard sessions, knowledge sharing and concept discussions take place across the company and departments, capturing and sharing critical product and industry knowledge. Other information is captured and shared through the wiki, intranet and other collaboration tools.

At Railinc, collaboration keeps our culture on-track and moving forward.

For a company serving the needs of a heavy, tactile and well-established industry, innovation might seem counterintuitive. But that’s exactly what Railinc focuses on each and every day. Here innovation is creative problem solving, leading to break-throughs and an efficient rail network.

The Process

Railinc rewards fresh thinking. Employees are encouraged and paid to try new things and break down old barriers. The company's annual Innovation Challenge encourages dynamic, cross-organizational teams to collaborate and develop new product ideas, internal technologies and communication tools that add value to the company, its customers and its culture. The ideas get brought back into the company and implemented whenever and wherever applicable.

The Results

Railnc's progressive approach to solving problems adds value and helps our customers achieve their business goals. Employees are challenged to work within business constraints to make new products and improve existing products. Sometimes it's just a tweak; other times it means ruthlessly refining an application.


Our People Make Good Things Happen.

Railinc is committed to making our community a strong and vibrant place to live and work. During work hours, Railinc people contribute time and money to important organizations that serve the Triangle, such as the Food Bank of Central and Eastern North Carolina, Habitat for Humanity of Wake County and the American Red Cross. Employees also conduct food drives, organize fundraisers and donate blood. All because Railinc believes in building community by giving back to the community that makes it strong.

Our Colleagues Care About Each Other.

Railinc features a family-oriented environment. From flexible work schedules to a generous telecommuting policy, employees have family and personal commitments beyond work. Employees bring their children (and their neighbor's children) to work once a year to show them the important and interesting work their parents do. We also host family social events during work hours, including family trick-or-treating during Halloween. Co-workers cheer and support each other in local races, play weekly volleyball and fall softball, and engage in spirited debate during basketball tourney time.




Great Benefits Make the Best Places to Work

Great benefits make Railinc one of the best places to work in the Triangle. We are proud to offer our employees a competitive and comprehensive benefits program. Regular, full-time employees are eligible for most employee benefits beginning their first day of employment.

Railinc's program includes the following benefits, which are aimed at helping you and your family maintain a healthy lifestyle, achieve work/life balance, manage your finances, plan for retirement and live a less stressful life.

Annual Review and Bonus - All regular, full-time, active employees of Railinc are eligible for the bonus program. This goal-sharing program focuses on the performance of Railinc as a whole.  

Health and Wellness
Railinc provides the following services to support your health and well-being and to help you manage your personal and family responsibilities.

Employee Assistance Program - Employees and their dependents can receive short-term counseling from an outside counselor through Railinc’s Employee Assistance Program. The program is free, confidential and voluntary.

On-Site Workout Facility - Employees enjoy the convenience of the company’s on-site workout facility. Amenities includes cardio and weight machines, free weights and full locker rooms. Many employees use the running/walking trails on Cary’s beautiful greenways, which connect to the Railinc parking lot and go all around Lake Crabtree. 

Recreational Activities - Railinc employees participate in a diverse offering of recreational activities, from athletics groups like our running/walking, yoga, soccer and basketball clubs, to company picnics, potlucks, concerts and sporting events.

Flexible Work Arrangements - For eligible employees, Railinc offers a generous telecommuting policy to support work/life balance.

Travel Resources and Immunizations

Ergonomic Work Stations - From ergonomically designed chairs and desks, footrests, and keyboard and laptop trays, Railinc provides its employees with the tools needed for a safe, comfortable, healthy and productive work environment.

Medical Coverage - Railinc offers employees superior and affordable options for medical coverage. Employees can choose between two plans. The Premium plan provides exceptional coverage with a large network of physicians. The Standard plan also has great coverage with minimal premiums for employees and their dependents. 

Dental Coverage - Employees can choose any dentist they prefer, and Railinc covers 100 percent of premiums for employees and their dependents.

Vision Coverage - Vision coverage is provided at no charge to employees. Employees and their dependents are eligible for eye exams and credit toward lenses or contacts once a year. Frames are provided every two years.

401(k) Retirement Program - Railinc offers employees a variety of 401(k) investment plans. Employees are eligible to participate in Railinc’s 401(k) Plan on the first day of the month following 30 days of employment. Railinc matches 50 percent of pre-tax contributions up to 6 percent of salary. The employer match begins after one year of service and is fully vested immediately. Contributions are always 100 percent vested.

Holidays - Railinc observes the following 12 paid holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents’ Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Vacation - Railinc offers a generous vacation policy. Employees enjoy three weeks of paid vacation per year in the first through ninth years of employment (pro-rated in the first year). After ten years, vacation days increase to four weeks per year.

Sick Days - Railinc provides 10 paid sick days per year.

Flexible Spending Accounts – Medical and Dependent Care - Railinc offers flexible spending accounts to help employees save money. 

Life Insurance - Railinc provides employees with life and AD&D (Accidental Death and Dismemberment) insurance of two times their annual base salary at no cost.

Supplemental Life Insurance - Railinc gives employees the opportunity to buy additional life insurance for themselves, spouses and dependent children at Railinc group rates.

Business Traveler's Insurance - Employees are eligible for an additional insurance policy two times their annual base salary while traveling on Railinc business.

Short-Term and Long-term Disability Insurance - Railinc provides employees with insurance coverage for both short-term (3 months and under) and long-term (over 3 months) disabilities. 

Supplemental Long-Term Disability Insurance - Employees are eligible to buy additional income protection at Railinc group rates to increase their long-term disability income benefit.

Railroad Retirement Benefit - The Railroad Retirement Act is a Federal law that provides retirement and disability annuities for qualified railroad employees, which includes employees of Railinc. The plan has two tiers; one is in lieu of Social Security and the other is in addition to Social Security. Additional information is available through the Railroad Retirement Board.

Railinc Pension Plan - Railinc provides employees with a defined benefit pension plan designed to supplement their Railroad Retirement Annuity and other personal savings to help meet their retirement income needs. This supplemental plan is funded entirely by Railinc.

A hallmark of the Railinc culture is the company's commitment to employee development. We believe learning is a lifelong process and are always looking for new ways to develop our people. Here are just some of our efforts:

Company and Departmental Training
Employees have access to training programs to learn the newest technologies and maintain applicable certifications. Informal mentoring programs are available to boost employee knowledge and productivity, and many employees have used this type of training to move into new positions. At regular employee meetings, Railinc senior management communicates key information, answers questions and provides insight into future plans.

Industry Training
Railinc encourages its employees to learn about the North American rail industry. All new employees participate in the company's "Railroad Fundamentals" course to learn all things railroad. Employees visit major U.S. railroads and are provided access to rail operations. In addition, Railinc will pay for employees to participate in related professional organizations and educational conferences.

Online Training
Railinc's virtual university, Skillport, offers employees 24x7 access to learning resources. Hundreds of courses are available across a variety of categories including:

  • Business Skills - Communication, Customer Service, Finance, Human Resources, Leadership, Management, Marketing, Operations, Project Management, Team Building, Sales, Strategic Planning and more
  • Technical Skills - Microsoft Office, Oracle, Microsoft SQL Server, Internet and Network Technologies, CompTIA A+ and Server+, Linux, VMware, MS Windows Server, Java, Agile development, Web Design and more
  • Railinc Applications - Umler, Interline Settlement System and more

Tuition Reimbursement Program
Railinc provides a generous tuition reimbursement program. Reimbursable items include tuition, books and lab fees. Employees are eligible to participate upon hire.

Railinc Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Railinc President & CEO E. Allen West
E. Allen West
36 Ratings
  • "Good Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Cary, NC
    Former Employee - Business Analyst in Cary, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Railinc full-time (More than 3 years)


    Great people. Great schedule flexibility. Low pressure environment. Good benefits.


    Compensation lacking comparative to software/technology industry.

    Advice to Management

    I understand the environment has inherent value, but being more competitive from a compensation perspective will help maintain talent.

See All 69 Reviews

Railinc Photos

Railinc photo of: Lots of great people work at Railinc
Railinc photo of: Agile teams have daily stand-ups to talk about projects and customer needs.
Railinc photo of: At each Railinc all-employee meeting, an employee recognizes a colleague with the Railinc Peer Excellence Award. This month’s winner, Murali (left), will select the next winner of the award.
Railinc photo of: Railinc employees packed and sorted 50,000 pounds of food at the Food Bank of Central and Eastern North Carolina in February 2017.
Railinc photo of: Sticky notes are a key element of the Agile software development methodology and provide a low-tech way to track the high-tech work that happens at Railinc.
Railinc photo of: Railinc employees get together twice a week to play ultimate during lunchtime at North Cary Park.
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Railinc Interviews



Getting an Interview

Getting an Interview





    Financial Position Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    The process took 4+ weeks. I interviewed at Railinc.


    Had several phone calls to start and was eventually brought in for a face to face with a variety of staff members. Process was excruciatingly slow and inefficient. It was really difficult to arrange the in-person interview with them, communication was not on point.

    After spending nearly half a day at their office interviewing, I was given a timeline and waited patiently for an answer past the time stated. After 2 weeks of waiting and the initial "thank you" emails sent after the interview, I sent a very cordial email asking where things stood, but received no feedback.

    Interview Questions

    • Most questions were the standard "describe a time when...".   Answer Question
See All 10 Interviews

Railinc Awards & Accolades

  • Top 100 Logistics IT Providers, Inbound Logistics Magazine, 2016
  • Top 100 Great Supply Chain Partners, SupplyChainBrain, 2016
  • Healthiest Employers, Triangle Business Journal, 2016
  • Top Cloud Computing Companies, Triangle Business Journal, 2016
  • Industry-Driven Company of the Year, N.C. Technology Association, 2016
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