I worked at Ramsey County full-time (More than 5 years)
I gained great experience dealing with different types of people and new cultures. I learned valuable counseling methods and how to become more focused on the clients. The co workers are amazing people . They are one of the few countries that will hire without nutrition experience. And the starting pay is good .
The job had a really high burnout rate. You will deal with some awful clients, who will intentionally trying to push your buttons and will yell and swear at you, for following the strict procedures. I don't know how many times I'd heard "my baby is going to starve because of you".The managers are heartless and don't care about their employees. There is an extremely high turn over rate. Limited options to be promoted.
Advice to Management
Try to be nicer to the employees. We would be less likely to quit if you showed any interest in what we are doing. Stop hiring temps, so we can spend weeks training them, only to let them go 4 months later, making us start the process all over again. The other counties don't have these problems .
I applied online. The process took 2+ months. I interviewed at Ramsey County (New York, NY) in June 2017.
I completed an application answering behavioral questions and received an e-mail invitation about three weeks later advising that I had been placed on the eligibility list. I was invited for an interview at the county a week later.
The first question asked me to explain my background and I went into further detail about my work experience preparing me for this role and the expected duties of the role. I finished explaining the skills that I've learned over the years in the finance industry because that is a large part of my work history, one of the two interviewers asked, "wait, do you know what this job is?" I replied, "yes, I am aware of the tasks." She then responded, "Okay, because your answer made it seem like you don't really know what this job is." I replied, "well, I am aware of the tasks that are part of the role based on the job description and the application that I completed for this position." She then responded, "You do know this has nothing to do with financing like banking, right? Because a lot of people who we interview from financial companies always think that this position has something to do with banking or mortgage." My final response was, "I know that this position is not related to banking or mortgage and to further clarify my answer - I am stating that based on my work experience and skills, I am a qualified candidate for this position. I am confident that I am a right fit for this position." I stuck the interview out through the end and asked when I could expect to hear back. The same interviewer advised that "she doesn't know." It's "up to the state" on who they hire, but to look for an e-mail.
Due the unprofessionalism, rudeness, bias, and quite frankly - discrimination against me and my qualifications for this role - it set the mood for the rest of the interview. I was aware from the very beginning that I would not be receiving an offer as the interviewer had already disqualified me and assumed that I had no clue what I was interviewing for.
I had not heard back for over a month and sent a follow up e-mail to their departments receptionist. I finally received an e-mail from the Human Resources department that they had extended offers back in early June already. The unusual and unprofessionalism of the county definitely deters me from applying for any future positions. I can understand why there are high turnovers and reviews of poor management.
In my recommendation, I would avoid Ramsey County as the discrimination and institutional racism is clearly an issue that will not be resolved anytime soon.
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