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Rapid Response Monitoring

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Rapid Response Monitoring

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Rapid Response Monitoring Overview

Rapid Response believes that human judgment and compassion are key to making a meaningful impact with technology. We call this service Professional Monitoring. We provide a personal response to automated signals from medical alert pendants, smart home tech, home security systems ...
Glassdoor Awards
Best Places to Work
2020 (#44)

Company updates

Employer logoRapid Response Monitoring
April showers don't only have to bring May flowers — they can also bring Wellness Days for #TeamRapid! 🌼 We're always looking to bring new benefits for our team to take care of themselves. That’s why we implemented Wellness Days, in addition to Paid Time Off, to encourage our team to take a holistic approach to health. Are you looking for a fresh career? Click the link below to view our open positions!
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Careers | Rapid Response Monitoring Services
Employer logoRapid Response Monitoring
Start a career in security technology with Rapid Response! We have over 12 departments and a philosophy to promote from within. Many of our team members started in our Monitoring Center, responding to alarms and providing customer service, with an interest in advancing their career in another department. We work 100% on-site in our modern employee-centric offices in Syracuse, Corona, and Henderson. Providing training, support, and opportunities to make career moves are key elements of our growth ideals. Apply TODAY!
Shared image - Careers | Rapid Response Monitoring Services
Careers | Rapid Response Monitoring Services

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Rapid Response Monitoring Reviews

Rapid Response Monitoring370
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Approve of CEO
Rapid Response Monitoring Chairman and CEO Russell R. MacDonnell
Russell R. MacDonnell
282 Ratings
    Monitoring Specialist
    Current Employee
    CEO Approval
    Business Outlook


    I have worked at Rapid for the past 6 months. The training and support has been far beyond any other job I've had to this point. That said, a recent experience I had really stood out to me. I was scheduled to work on the 4th of July. TBH, I wasn't thrilled about it. What blew my mind was when the President of Rapid also came in on the 4th and brought all of us doughnuts! He then walked around and spoke with everyone. I had my final interview with him months ago. When he stopped by my desk, he not only remembered me, my name, but also my dogs name. I was shocked. He literally does hundreds if not thousands of interviews...This was such a thoughtful interaction. Feeling heard/seen by senior leadership goes a long way. I can't wait to see where I can go with this company.


    Weekends and Holidays can be tough. A company that cares and recognizes our sacrifices certainly helps.

    See All 380 Reviews

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    Rapid Response Monitoring Interviews

    Getting an Interview
    Applied online67%
    Campus Recruiting7%

    1. Customer Service Representative (CSR) Interview

      Anonymous Employee in Henderson, NV
      Declined Offer
      Neutral Experience
      Average Interview


      many interviews. first was just job description & scheduling another interview. second one is a video interview for assessments & the next one is a one on one interview . not sure whats next

      Why do you want to work for Rapid Response

      Answer Question

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    Rapid Response Monitoring Awards & Accolades

    • Central Station of the YearCentral Station Alarm Association (CSAA)2016
    • Heathiest Employers of Upstate NYHealthiest Employers Organization2016
    • Fit-Friendly Worksite Gold AchievementAmerican Heart Association2015
    • Employer of Distinction Award for Best Work EnvironmentSociety for Human Resource Management2008

    Popular Careers with Rapid Response Monitoring Job Seekers


    Rapid Response Monitoring FAQ

    (45 Questions)

    All answers shown come directly from Rapid Response Monitoring Reviews and are not edited or altered.

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    What are perks and other benefits like at Rapid Response Monitoring?

    ...Good benefits, okay pay, over time always available...

    March 23, 2021

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    People Also Ask about Rapid Response Monitoring

    Employees rate Rapid Response Monitoring 4 out of 5 stars based on 370 anonymous reviews on Glassdoor. In 2020, Rapid Response Monitoring employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at Rapid Response Monitoring, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Rapid Response Monitoring and prepare for tough questions.

    Overall, 73% of employees would recommend working at Rapid Response Monitoring to a friend. This is based on 370 anonymously submitted reviews on Glassdoor.

    59% of job seekers rate their interview experience at Rapid Response Monitoring as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Rapid Response Monitoring.

    73% of employees think that Rapid Response Monitoring has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Rapid Response Monitoring Locations

    • Corona, CA
    • Henderson, NV
    • Syracuse, NY
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