Working at Real Hospitality Group | Glassdoor

Real Hospitality Group Overview

Ocean City, MD
201 to 500 employees
2010
Company - Private
Hotels, Motels, & Resorts
Unknown / Non-Applicable
Real Hospitality Group was founded in 2010 with a vision to develop a competitive organization that stands apart from today's third party management companies. Our founders developed a vision that has grown to a depth of industry experience and style that ... Read more

Mission: The core value of our company is truly REAL, keeping our owner and the guest at the center of our performance. We strive to:
Provide Reliable service and support.
Be Efficient in the execution of plans.
Be Accessible to the demands of the hotels ... Read more

Company Updates

  • Congratulations to our nominees and winners for the MHLA Stars of the industry awards. We are proud of your achievement and thank you for all you do.

  • This month, RHG Corporate Offices and hotels collected new, unwrapped toys for donation to the Marine Corps Toys for Tots campaign. The primary goal of Marine Toys for Tots is, through the gift of a new toy, help bring joy and send a message of hope to America's less fortunate children.

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Real Hospitality Group – Why Work With Us?


About Us:

Real Hospitality Group was founded in 2010 with a vision to develop a competitive organization that stands apart from today's third party management companies.  Our founders developed a vision from a combined 60 years of industry experience.

Our core values are entrenched in every aspect of our operations. We deliver them in the daily operational systems, sales direction, and revenue management strategy process. Our fundamental formula for success includes associate training development and a focus on guest experience delivery and satisfaction levels, which translates to top market position, high performing RGI, and maximum NOI.


Philosophy

Real Solutions - Operations Excellence

Real Satisfaction - Sales and Guest Experience Excellence

Real Accountability - Analytical and Measurable Excellence

Real People and Flexibility - Associate Excellence

Real Value - Vendor and Purchasing Excellence

Real Focus - Keeping the Guest, Profitability and the Owner at the Core of Our Mission

Real Hospitality Group is one of the fastest growing hotel management companies in the United States. Our combination of brand expertise and independent property aptitude has put us on the top 15 list of hotel management companies in the U.S.  

Today, with Corporate Headquarters located in Ocean City, Maryland and offices in New York and Ft. Lauderdale, Real Hospitality Group has grown to manage over 80 properties. Our portfolio consists of well-known brands as well as independently owned hotels. 

Thank you for your interest in our growing company.  We invite you to look through our current openings to find the right opportunity for you and we look forward to hearing from you soon.

REAL and YOU:

Feeling puzzled about where to begin or how to elevate your career? Find your place at Real Hospitality Group.  At Real Hospitality Group, we seek individuals who are serious about hospitality. It's more than a profession, it's a passion. We seek individuals who are self-starters - focused on both guest experience and the bottom line. We want to tap in to your full potential, drive, and experience and provide you with a rewarding career by valuing you and your contributions to the guest experience and to the success of Real Hospitality Group. In return, we will provide you with opportunities to experience a variety of brands and products throughout your career and benefits designed to serve the needs of our unique workforce.

Learning and Development:

Real Hospitality Group is committed to providing learning and development opportunities for all associates including:

  • Real Hospitality Group Mentorship Program
  • Access to E-Learning and Classroom Training through our Learning Management System
  • Lodging Apprenticeship Program

Corporate and Social Responsibility

Real Hospitality Group (RHG) is committed to investing, supporting, and encouraging volunteerism in the communities where we do business through our “Real Cares” Social Responsibility and Community Engagement initiative.

We work with our teams across the country to train and develop associates, as well as support national and global efforts.

Nationally, Real Hospitality Group is a charter signer of The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism, an industry-driven initiative to provide awareness, tools, and support to the tourism industry to prevent the sexual exploitation of children.  

Real Hospitality Group is a proud partner of ECPAT-USA, ECPAT conducts cutting-edge research to build the collective understanding of what it will take to end the sexual exploitation of children. Together with their members and partners, they coordinate evidence-based advocacy at all levels to strengthen national justice and protection systems and increase investment in the fight against sexual exploitation of children.

Real Cares is our local platform to support hotel community initiatives that include Habitat for Humanity, Feeding America, Autism Speaks, Breast Cancer Research Foundation and more.

We want our associates to be successful in their roles and grow professionally with Real Hospitality Group.  That's why we foster a culture that creates opportunities for every single associate to learn, grow and perform including:

Online learning including:

Front Office Operations

Housekeeping Operations

Preventing and reacting to Human Trafficking and Exploitation

Webinars including:

Accounting

Human Resources

Classroom learning including:

Hospitality Supervision and Leadership

Performance Management

Customer Service

On-the-job Learning including:

Hospitality Lodging Apprenticeship

Internships

Mentorship Programme

External Training including:

CHA for General Managers

Brand specific training

Real Hospitality Group Reviews

  • Featured Review

    "Great Place to Work...and Weekly Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Real Hospitality Group part-time (More than 3 years)

    Pros

    Weekly pay
    Positive Atmosphere (for the most part)

    Cons

    Rules and higher-up employees change at the whim of the owners.
    No discounts for the sister properties

See All 61 Reviews

Real Hospitality Group Photos

Real Hospitality Group photo of: Hampton Inn Grand Central getting ready for Pitch In and Pick up
Real Hospitality Group photo of: MHLA Stars of the Industry Awards
Real Hospitality Group photo of: MHLA Stars of the Industry Awards
Real Hospitality Group photo of: MHLA Stars of the Industry Awards
Real Hospitality Group photo of: MHLA Stars of the Industry Awards
Real Hospitality Group photo of: Marines Toys for Tots Campaign December 2019
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Real Hospitality Group Interviews

Experience

Experience
57%
29%
14%

Getting an Interview

Getting an Interview
83%
17%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    General Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Real Hospitality Group.

    Interview

    Multiple phone interviews followed by in person. All people contacted were wonderful and extremely professional. If my situation had not changed, I would have loved to go further in the process with them.

    Interview Questions

    • What can you bring to the hotel for which you are interviewing?   Answer Question
See All 7 Interviews

Real Hospitality Group Awards & Accolades

  • Change Maker Award, ECPAT USA, 2017

Pledges & Certifications

Work at Real Hospitality Group? Share Your Experiences

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