Mission: The core value of our company is truly REAL, keeping our owner and the guest at the center of our performance. We strive to:
Provide Reliable service and support.
Be Efficient in the execution of plans.
Be Accessible to the demands of the hotels ... Read more
Congratulations to our nominees and winners for the MHLA Stars of the industry awards. We are proud of your achievement and thank you for all you do.
This month, RHG Corporate Offices and hotels collected new, unwrapped toys for donation to the Marine Corps Toys for Tots campaign. The primary goal of Marine Toys for Tots is, through the gift of a new toy, help bring joy and send a message of hope to America's less fortunate children.
About Us:
Real Hospitality Group was founded in 2010 with a vision to develop a competitive organization that stands apart from today's third party management companies. Our founders developed a vision from a combined 60 years of industry experience.
Our core values are entrenched in every aspect of our operations. We deliver them in the daily operational systems, sales direction, and revenue management strategy process. Our fundamental formula for success includes associate training development and a focus on guest experience delivery and satisfaction levels, which translates to top market position, high performing RGI, and maximum NOI.
Philosophy
Real Solutions - Operations Excellence
Real Satisfaction - Sales and Guest Experience Excellence
Real Accountability - Analytical and Measurable Excellence
Real People and Flexibility - Associate Excellence
Real Value - Vendor and Purchasing Excellence
Real Focus - Keeping the Guest, Profitability and the Owner at the Core of Our Mission
Real Hospitality Group is one of the fastest growing hotel management companies in the United States. Our combination of brand expertise and independent property aptitude has put us on the top 15 list of hotel management companies in the U.S.
Today, with Corporate Headquarters located in Ocean City, Maryland and offices in New York and Ft. Lauderdale, Real Hospitality Group has grown to manage over 80 properties. Our portfolio consists of well-known brands as well as independently owned hotels.
Thank you for your interest in our growing company. We invite you to look through our current openings to find the right opportunity for you and we look forward to hearing from you soon.
REAL and YOU:
Feeling puzzled about where to begin or how to elevate your career? Find your place at Real Hospitality Group. At Real Hospitality Group, we seek individuals who are serious about hospitality. It's more than a profession, it's a passion. We seek individuals who are self-starters - focused on both guest experience and the bottom line. We want to tap in to your full potential, drive, and experience and provide you with a rewarding career by valuing you and your contributions to the guest experience and to the success of Real Hospitality Group. In return, we will provide you with opportunities to experience a variety of brands and products throughout your career and benefits designed to serve the needs of our unique workforce.
Learning and Development:
Real Hospitality Group is committed to providing learning and development opportunities for all associates including:
Corporate and Social Responsibility
Real Hospitality Group (RHG) is committed to investing, supporting, and encouraging volunteerism in the communities where we do business through our “Real Cares” Social Responsibility and Community Engagement initiative.
We work with our teams across the country to train and develop associates, as well as support national and global efforts.
Nationally, Real Hospitality Group is a charter signer of The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism, an industry-driven initiative to provide awareness, tools, and support to the tourism industry to prevent the sexual exploitation of children.
Real Hospitality Group is a proud partner of ECPAT-USA, ECPAT conducts cutting-edge research to build the collective understanding of what it will take to end the sexual exploitation of children. Together with their members and partners, they coordinate evidence-based advocacy at all levels to strengthen national justice and protection systems and increase investment in the fight against sexual exploitation of children.
Real Cares is our local platform to support hotel community initiatives that include Habitat for Humanity, Feeding America, Autism Speaks, Breast Cancer Research Foundation and more.
We want our associates to be successful in their roles and grow professionally with Real Hospitality Group. That's why we foster a culture that creates opportunities for every single associate to learn, grow and perform including:
Online learning including:
Front Office Operations
Housekeeping Operations
Preventing and reacting to Human Trafficking and Exploitation
Webinars including:
Accounting
Human Resources
Classroom learning including:
Hospitality Supervision and Leadership
Performance Management
Customer Service
On-the-job Learning including:
Hospitality Lodging Apprenticeship
Internships
Mentorship Programme
External Training including:
CHA for General Managers
Brand specific training
I have been working at Real Hospitality Group part-time (More than 3 years)
Pros
Weekly pay
Positive Atmosphere (for the most part)
Cons
Rules and higher-up employees change at the whim of the owners.
No discounts for the sister properties
Application
I applied online. I interviewed at Real Hospitality Group.
Interview
Multiple phone interviews followed by in person. All people contacted were wonderful and extremely professional. If my situation had not changed, I would have loved to go further in the process with them.
Interview Questions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
