Working at RealSelf | Glassdoor

RealSelf Overview

Seattle, WA
51 to 200 employees
2006
Company - Private
Health, Beauty, & Fitness
Unknown / Non-Applicable
We’re smart, we’re fun, and we’re dedicated to a common goal of helping our community members make smart, confident decisions.

RealSelf is the leading resource for people to learn and share experiences about cosmetic procedures ... Read more

Mission: To create a world where every investment in modern beauty is Worth It.


Glassdoor Awards

Best Places to Work: 2017 (#17)

Company Updates

  • We’ve partnered with Bluestone Sunshields to create and distribute safety glasses and face shields to hospitals in Seattle, Los Angeles, and New York. Find out how you can donate $5 to pay for one piece of personal protective equipment for medical professionals on the front lines.

  • Last month, RealSelf members traveled to India with ReSurge International to see the transformative impact of reconstructive surgery. This month we launch Beyond Beauty—a series that explores why, for many plastic surgeons and their patients, reconstructive surgery is about so much more than appearance.

    Beyond Beauty | Top Beauty and Aesthetics News

    For many surgeons and their patients, plastic surgery is about so much more than appearance. The real effects of plastic surgery and cosmetic treatments are seen every day on RealSelf, where thousands of patients share their personal stories of procedures that renew confidence, rebuild physical ability, and affirm identity.

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RealSelf – Why Work With Us?


Who We Are

We’re a group with a wide range of backgrounds. From the arts to travel, philanthropy, technology, and more. We value diverse backgrounds and unique perspectives. Together, we’re dedicated to a common goal of bringing trust and authenticity to how people find cosmetic and elective treatments and providers.

If you think you can bring something new to our team, check out our careers page and let us know.

Opportunity

We are breaking new ground in the cosmetic and elective treatment space and are looking for super-talented, fun, creative, smart, open-minded people to join our team.

We’re always looking for original thinkers who challenge themselves and those around them. At RealSelf, you’ll hear a lot more yes than no. We want you to bring ideas to the table, and we give you the opportunity and resources to run with them.

Ready to make an impact?

How to get hired at RealSelf

We look for candidates that align well with our Behaviors and Operating Principals:

Think Like an Owner

Obsess About Customers

Stay Curious

Keep it Simple

Deliver Results

Be Direct

Act Like A Leader

Are you eager to learn? Do you have a strong level of humility? Do you show empathy? Are you excited about solving unheard of problems? These are qualities we’re looking for, outside of what your resume tells us.

Working With US

Featured Roles and What They Do

RealSelf Advisor 

Our Account Executives serve as the initial business contact for the doctor client and are responsible for onboarding, engagement and upselling. Their focus is to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality of service and retention.

Connect Assistant 

Our Customer Service Representatives not only work to connect customers with their chosen doctors, but also serve as a direct line to RealSelf customers. They gather customer feedback and use that rare insight to improve the service we provide as a team and company.

Software Engineer

Our Software Developers are the backbone of the organization, providing real-time value to users by consistently and rapidly shipping high-quality tests and features to our site and app. They collaborate daily with other Software Developers and product-focused contributors.

Our Teams

Sales

This team works to acquire, onboard, engage, upsell, and retain providers in order to support the RealSelf marketplace and revenue growth for the company.

Engineering

This team works to support and enable rapid, iterative product development, generate significant customer-centric learnings, and drive sustainable business growth through technology. They own the quality, stability, and iterative development methods for the software and technology that run RealSelf’s products and services.

Marketing

It is this team's responsibility to let the world know we're here to help with their aesthetic decisions, understand our customers in and out to ensure a great customer experience, and to make certain our customers have adequate provider options to select the clinician that's right for them.

People

This team exists to create a space - physical, mental, and emotional - in which people can be their best, most productive selves.  They are here to build a powerful team that equips people to own their performance, learning & development and career growth.

Finance

This team works to ensure appropriate resource allocation against strategic initiatives and support business in decision analysis (Financial Planning & Analysis) and to manage day-to-day business operations including payroll, accounts payable, accounts receivable, financial accounting, reporting, systems, and tax (Accounting).

Product

This team works to define and execute product improvements to grow the business.

RealSelf Life

We not only understand you have a life outside of work, we want you to enjoy time away from work. From 401(k) contributions and personal development initiatives, to fully paid healthcare, generous PTO, and much more. We value our employees and make every effort to make your career fun and rewarding.

From our benefits and policies to our flexible working hours, it is clear that work-life balance is a priority at RealSelf.

Giving Back

At RealSelf, giving back is not participating in one event a year. From our local giving program that aims to make an impact in our community to our global program that brings care to those in need around the world. Giving back is part of the core of who we are.

Local Giving

RealSelf is committed to making an impact in our local Seattle community. Some of our efforts include hosting food and clothing drives, participating in neighborhood cleanup projects, volunteering in the Treehouse wearhouse and sponsoring the local Making Strides Against Breast Cancer 5K walk with the American Cancer Society. We care about giving back and are constantly looking for ways to support our community.

Global

Beyond Scars Partnership with ReSurge International: Burn Awareness and Treatment in India

  • Surgical Treatment and hands on training
  • Support for surgical treatment for 120 patients
  • Specialized and hands-on training to local surgical professionals
  • Employees completed two volunteer trips to India in 2018

RealSelf Reviews

  • "Transparent, Helpful and Personable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Team Coordinator in Seattle, WA
    Current Employee - People Team Coordinator in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at RealSelf full-time (Less than a year)

    Pros

    Benefits, Work Life Balance, Teammates, and Professional Development

    Cons

    I don't have any Cons

    Advice to Management

    Thank you for all the support

See All 128 Reviews

RealSelf Photos

RealSelf photo of: The RealSelf Team
RealSelf photo of: Office entryway
RealSelf photo of: Office entryway
RealSelf photo of: RealSelf office
RealSelf photo of: RealSelf office
RealSelf photo of: Sound proof phone booths throughout the office
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RealSelf Interviews

Experience

Experience
66%
6%
28%

Getting an Interview

Getting an Interview
67%
14%
10%
5
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Senior Strategic Account Executive Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at RealSelf (Seattle, WA) in May 2020.

    Interview

    THEY DID A GREAT JOB OVERALL!!! Very straightforward process and interview questions. Initial interview with recruiter Amy Shook a couple months prior for a role that wasn't a fit. She reached out again for this role. Amy was amazing throughout the process (and I used to do recruiting, so I'm picky)! The entire team was friendly, engaging, professional. No crazy surprise questions. It was clear the hiring manager had strong emotional intelligence, was realistic and transparent about the role and the company's current situation.

    -Amy interview
    -Interview with hiring manager
    -Loop with 5 on Zoom (COVID-19 shutdown). Always tough to be on Zoom four hours straight yet overall it was a really positive experience.
    -Amy followed-up as promised w/in a few days, gave me feedback I requested and I was actually happy to hear they found an internal candidate that could ramp up quickly, because they just had to lay off 60 employees.

    Interview Questions

    • Tell me about a time where you got negative feedback. What happened, what did you do?   1 Answer
See All 89 Interviews

RealSelf Awards & Accolades

  • Seattle Business Magazine 100 Best Companies to Work For, Seattle Business Magazine, 2018
  • Comparably Best Companies for Women, Comparably, 2017
  • Seattle Business Magazine 100 Best Companies to Work For, Seattle Business Magazine, 2017
  • Glassdoor Best Places to Work in 2017, Glassdoor, 2017
  • Entrepreneur Top Company Culture Award, Entrepreneur Magazine, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at RealSelf? Share Your Experiences

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