Red Lobster Career Overview | Glassdoor

Red Lobster Overview

Orlando, FL
10000+ employees
Company - Private
Casual Restaurants
$2 to $5 billion (USD) per year
Red Lobster is the world’s largest seafood restaurant company. Our long-standing success is a result of our 56,000 team members, across 700+ restaurants in the U.S. and Canada, as well as our Restaurant Support Center in Orlando, FL. Our focus on Great Seafood, Great ... Read more

Mission: We are an innovative, values-based company that focuses on providing the 'ultimate' seafood dining experience to our guests.

Values: We are enabled by our values of Respect, Integrity, Genuine Caring, Hospitality, Teamwork

Company Updates

See AllSee All

Red Lobster – Why Work For Us?

Start Your Career Journey With Us

Whether you are eager to set sail for the first time or your career path is changing course, Red Lobster is a place where you can pursue your professional dreams. We offer Great People the opportunity to learn and grow all while having fun!

Why Join Our Team?

  • We are the best at what we do - After 49 years, we are the #1 Seafood Restaurant Company in the world with exceptional brand recognition and reputation.

  • We are an award-winning place to work - Red Lobster most recently won People Report's Heart of the Workplace award, which recognized our efforts on Great People metrics such as employee engagement and low turnover. Red Lobster was also named to the 2016 Forbes Magazine List of America's Best Employers, ranking 1st among all casual dining restaurant companies with more than 500 units!

  • We offer opportunities to grow and develop - Many of our Managers, General Managers and Directors of Operations started their careers as hourly team members. Team member roles include Host, Server Assistant, Server, Bartender, Line Cook, Prep Cook, and Dishwasher. As for management, we offer Assistant Restaurant Manager, Restaurant Manager, General Manager, and Director of Operations. At Red Lobster, we hire the best so that we can develop and promote the best. Last year, 55% of our internal team members moved into management and over 90% of General Managers stemmed from promotions too!

  • We believe diversity is the secret ingredient- Differences in backgrounds make Red Lobster a great place to work and dine. According to the People Report, Red Lobster has the highest percentage of female representation in restaurant management in casual dining.

  • We live our values - Doing the R.I.G.H.T. (Respect, Integrity, Genuine Caring, Hospitality, Teamwork) things while demonstrating Excellence and having Fun!

Explore our career site to learn more about what we have to offer!

Team Member Opportunities

Restaurant Management Opportunities

Restaurant Support Center (Corporate) Opportunities

Train with the Best in the Business.

Red Lobster has been succesful for 49 years in part due to the exceptional experience, from food to service, that our guests receive. In order to deliver on our guest promise, our teams have to be trained and commited to upholding our standards. On day-one, you will be warmly welcomed by your team, attend orientation, and begin learning about your role. From partnering with a Certified Trainer in your restaurant to engaging with e-learning modules, we will make sure that you are set up for success in your role!

For Restaurant and General Managers, we offer an industry-leading management training program. You will gain the knowledge, skills, and confidence needed to be a leader for the largest and most-recognized seafood chain.

Our 11-week program is a diverse learning experience filled with hands-on activities, online modules, and enlightening projects designed to educate and engage you. Your in-restaurant foundation will be complemented with a 3-day class – hosted at the Restaurant Support Center in Orlando, FL – focused on sharpening your leadership effectiveness. Upon completion of the program, your personal development continues with ongoing training and certification programs to keep you at the top of your game!


At Red Lobster, we take pride in rewarding our teams with benefits, a healthy work-life balance, robust training, and career advancement opportunities.

Get Benefits Worth Bragging About.                                                           

  • Competitive pay                                                                                                    
  • Flexible work schedules
  • Dining discounts
  • Insurance for full-time team members
  • Paid vacation for full-time team member                                                                                     
  • 401K retirement savings plan
  • Student loan support      

Enjoy Work-Life Balance.

Quality of life is very important to us. Balancing your schedule is key, so we offer the ease of monitoring your schedule from your mobile device or PC through HotSchedules. We also have operating hours between 11 a.m. and 11 p.m., which is shorter than many other restaurants!

Be Part of a Team and Have Fun.

You find coworkers at any job, but at Red Lobster the people you work with are so much more than that—they’re your family and friends. From helping each other out and celebrating special occasions at work, to volunteering and exploring the great outdoors as a team, the fun never stops at Red Lobster!


The heart and soul of Red Lobster is our Great People. We take pride in demonstrating our Core Values in our restaurants and in our communities. Our people are dedicated and passionate about delivering our promise - the ultimate seafood dining experience – to guests on every visit. By bringing our Core Values to life for our guests and our team members, we achieve Great Results. We are a company that does the RIGHT things while demonstrating EXCELLENCE and having FUN!


RESPECT - Treat others with dignity; recognize everyone's contributions; embrace diversity.

INTEGRITY - Be open and honest with ourselves and others; always do the right thing.

GENUINE CARING - Listen and seek to understand; see to the well-being of others.

HOSPITALITY - Make every guest feel welcome and special; anticipate their needs.

TEAMWORK - Help each other learn, grow and accomplish more than we could on our own.

EXCELLENCE - Seek to be the best in all we do

FUN - Brighten the day for our guests and teammates and celebrate each other's accomplishments


There's no better time than now to join the team at Red Lobster. Start your ultimate career experience with us!


If you’re ready for the ultimate career experience, apply for a position at Red Lobster today! We are always looking for Great People who are smart, driven, and have a passion for hospitality.

Click on the following links to search for a job near you!

Team Member Opportunities

Restaurant Management Opportunities

Restaurant Support Center (Corporate) Opportunities

Be the first to know what opportunities await at our restaurants. Follow us on Facebook and LinkedIn!

On our Red Lobster Careers Facebook page, you can sign up for job alerts, learn about company news, and find out what it’s really like to work at Red Lobster!

Red Lobster Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Red Lobster CEO Kim Lopdrup
Kim Lopdrup
587 Ratings
  • "Waitress"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time


    Great Tips as it is always busy!


    Busy! Sometimes close seating at tables

    Advice to Management


See All 1,859 Reviews

Red Lobster Photos

Red Lobster photo of: Red Lobster Restaurant
Red Lobster photo of: Certified Grill Master earning his namesake
Red Lobster photo of: Learning and laughing alongside your fellow Managers
Red Lobster photo of: Refreshing beverages for our guests
Red Lobster photo of: Capuchino Career Fair
Red Lobster photo of: Formr CRS and now Manager Judy Cross bakes our famous Cheddar Bay Biscuits
See All PhotosSee All

Red Lobster Interviews



Getting an Interview

Getting an Interview





    Hotess Interview

    Anonymous Interview Candidate in Bossier City, LA
    No Offer
    Negative Experience
    Difficult Interview


    I applied through other source. The process took 2 weeks. I interviewed at Red Lobster (Bossier City, LA) in November 2017.


    i went in and waited about 15 mins before the Manager got to me and when she did she didn't even know I was suppose to have a interview and she was slightly rude and Made me feel uncomfortable . She acted as if I could only apply at redlobster once in a life time

    Interview Questions

    • why should we hire you . how well do you get alone with other , job exspirence and she was much well distracted by other employees was not paying me hardly any attention   1 Answer
    • she asked me if I knew a employee that was having a convo with me when she walked up as if I couldn't get to know people .   Answer Question
See All 509 Interviews

Red Lobster Awards & Accolades

  • 2017 Best Practices Award (Finalist), TDn2K, 2017
  • Heart of the Workplace Award, TDn2K, 2017
  • Leader Engagement Award, Women's Foodservice Forum, 2017
  • Canada's Best Employers,, 2016
  • Coolest Office Spaces, Orlando Business Journal, 2016
See More

Work at Red Lobster? Share Your Experiences

Red Lobster
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate